Audience

Worldwide companies searching for a platform for swift, streamlined, and satisfying customer service

About Acquire

Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.

Pricing

Starting Price:
$25 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Acquire
Founded: 2015
United States
acquire.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Acquire Frequently Asked Questions

Q: What kinds of users and organization types does Acquire work with?
Q: What languages does Acquire support in their product?
Q: What kind of support options does Acquire offer?
Q: What other applications or services does Acquire integrate with?
Q: Does Acquire have a mobile app?
Q: What type of training does Acquire provide?
Q: Does Acquire offer a free trial?
Q: How much does Acquire cost?

Acquire Product Features

Customer Engagement

Analytics Supported
Communication Management Supported
Content Syndication Supported
Feedback Collection Supported
Live Chat Supported
Video Content Supported
Churn Management Not Supported
Community Management Not Supported
Gamification Not Supported

Customer Service

Live Chat Supported
Self Service Portal Supported
Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Customer Success

Customer Engagement Supported
Onboarding Supported
Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Not Supported
Win / Loss Analysis Not Supported

Live Chat

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Remote Support

File Transfer Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Transfer Supported
Surveys & Feedback Supported
Diagnostic Tools Not Supported
Live Chat Not Supported
Session Recording Not Supported