Audience
Worldwide companies searching for a platform for swift, streamlined, and satisfying customer service
About Acquire
Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.
Other Popular Alternatives & Related Software
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work.
LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.
Learn more about LogMeIn Rescue
ConnectWise ScreenConnect
ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools.
Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed.
Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.
Learn more about ConnectWise ScreenConnect
Dameware Remote Support
A remote IT administration and management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support thousands of end users without having to leave your desk. Dameware is a complete remote assistance solution that includes a desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more. Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session. Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.
Learn more about Dameware Remote Support
HubSpot CRM
HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform.
HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, HubSpot's Smart CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your customers by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. The platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.
Learn more about HubSpot CRM
Pricing
Starting Price:
$25 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Acquire
Founded: 2015
United States
acquire.io
Videos and Screen Captures
Other Useful Business Software
Our Free Plans just got better! | Auth0
You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your security. Auth0 now, thank yourself later.
Product Details
Platforms Supported
Cloud
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Acquire Frequently Asked Questions
Q: What kinds of users and organization types does Acquire work with?
Acquire works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Acquire support in their product?
Acquire supports these languages: English.
Q: What kind of support options does Acquire offer?
Acquire offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Acquire integrate with?
Acquire integrates with: Facebook, Freshdesk, Freshservice, Google Analytics, HubSpot CRM, HubSpot Customer Platform, IBM Watson, Keap, Okta, Rambox, Salesforce, Slack, tradeit, X (Twitter), WeChat, WordPress, Wufoo, Zapier, and Zendesk.
Q: Does Acquire have a mobile app?
Yes, Acquire has a mobile app for iPad, iPhone, and Android.
Q: What type of training does Acquire provide?
Acquire provides training in the form of documentation, live online, webinars, and in person.
Q: Does Acquire offer a free trial?
Yes, Acquire offers a free trial.
Q: How much does Acquire cost?
Pricing for Acquire starts at $25 per user per month.
Acquire Product Features
Customer Engagement
Analytics
Supported
Communication Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Live Chat
Supported
Video Content
Supported
Churn Management
Not Supported
Community Management
Not Supported
Gamification
Not Supported
Customer Service
Live Chat
Supported
Self Service Portal
Supported
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Customer Success
Customer Engagement
Supported
Onboarding
Supported
Account Alerts
Not Supported
Account Management
Not Supported
Communication Management
Not Supported
Customer Lifecycle Management
Not Supported
Health Score
Not Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
Live Chat
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Remote Support
File Transfer
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Diagnostic Tools
Not Supported
Live Chat
Not Supported
Session Recording
Not Supported
