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About

Discover feature-rich solutions designed for your business. Put your best foot forward and deliver an unmatched customer experience with Cloudli’s mobile-first business communications technology. Implement our Cloud Business Phone solution to run your business smoothly, digitize your communications — from voice to text to shared phone lines — and save money in the process. Upgrade your connectivity to stay ahead of the game. Digitally transform your phone and fax lines with Cloudli for industry-leading continuity, customer support and quality of service. We help businesses of all sizes communicate better – how, where and when they want – without compromising security, reliability and efficiency. We’ve led the charge in designing business communication solutions that address specific pain points for over two decades. Here are the results.

About

ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies interested in a full-featured and powerful cloud business phone system

Audience

SMEs, remote workers, call centers, sales and support teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$44.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.0 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • N/A
  • Very little. Frankly it's too bad there isn't anything nice to say. Hmmm...their logo colors are nice!

Cons

  • Absolutely Terrible Service – Avoid This Company This has been, without a doubt, one of the worst experiences I have ever had with a service provider. The customer service is unacceptable, communication is practically nonexistent, and the overall service is incredibly unreliable. Calls and emails routinely went unanswered, and support tickets were not addressed in a timely manner. When issues were reported, it could take months to get a problem resolved, if it was resolved at all. The phone service itself was unreliable, and we were unable to make long-distance calls properly. Honestly, we would have been better off using our personal cell phones instead of paying for a business phone service that failed to perform even the most basic functions. To make matters worse, dealing with the company was an extremely frustrating experience due to the rude and unprofessional way we were treated. A business should be able to rely on its phone provider for dependable service and responsive support, but this company failed on every level. Save yourself the frustration and find another provider.
  • Only leaving one star because I can't leave zero. :/ They used to be an ok company, but as soon as any service disruptions occur kiss your ability to reach them goodbye. No one answers the phone. There is no after hours support. Your 'dedicated account rep' will not open your emails and will not acknowledge your existence. Final straw was the 'sure to be seamless' with 'no interruptions' back end platform migration which is has been an unmitigated disaster.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Cloudli
Founded: 1982
Canada
www.cloudli.com

Company Information

Ringover
Founded: 2005
France
www.ringover.com

Alternatives

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications
magicJack

magicJack

magicJack Vocaltec

Categories

Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported

Categories

AI Dialers Supported
Auto Dialer Supported
Business VoIP Supported
Call Center Supported
Call Recording Supported
Call Tracking Supported
Cloud PBX Supported
IVR Supported
Productivity Supported
Sales Supported
Sales Dialers Supported
Softphone Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

5X Not Supported
Aqore Not Supported
Axis LMS Not Supported
BoldDesk Not Supported
CoRecruit Not Supported
Crelate Not Supported
Crono Not Supported
Freshdesk Not Supported
HubSpot CRM Not Supported
Intercom Not Supported
La Growth Machine Not Supported
Leexi Not Supported
Modjo Not Supported
Noota Not Supported
Praiz Not Supported
Raisetalk Not Supported
Salesforce Not Supported
Workers by Delos Not Supported
ZELIQ Not Supported
Zapier Not Supported

Integrations

5X Supported
Aqore Supported
Axis LMS Supported
BoldDesk Supported
CoRecruit Supported
Crelate Supported
Crono Supported
Freshdesk Supported
HubSpot CRM Supported
Intercom Supported
La Growth Machine Supported
Leexi Supported
Modjo Supported
Noota Supported
Praiz Supported
Raisetalk Supported
Salesforce Supported
Workers by Delos Supported
ZELIQ Supported
Zapier Supported
Claim Cloudli and update features and information
Claim Cloudli and update features and information
Claim Ringover and update features and information
Claim Ringover and update features and information