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About

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster. Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits. Get more control Keep everything in your CRM and see how your teams are doing from anywhere. Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

About

RingLeader is changing the way businesses and teams communicate. We’ve developed new technology that we call “Crowdvoicing” to allow small businesses and teams to rapidly deploy cloud-based phone service to their team for as little as a single day. For Enterprise businesses, our SIP Trunking technology works perfectly with all makes and models of PBX hardware. Most of our SIP customers don’t even need to purchase additional hardware to use our trunks. We are one of the few NATIVE SIP providers in the world. The smartest way is always the simplest way. RingLeader helps your business communicate smarter, faster and longer – from the work office or the home office – with flexible solutions designed to fit your small, medium or large team. All supported by real people who really answer the phone. RingLeader offers the fastest, simplest way for businesses to streamline how they communicate with their people – from colleagues to customers, both inside and out.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution to turn conversations into actionable insights

Audience

Organizations looking for business VoIP or SIP service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15/user/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • #1-Mobile application is also available for simple communication. #2- Easy to connect using VoIP calling with our team members. #3- Flexible pans are available to select as per need.

Cons

  • #1- We had an overall positive experience with it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CloudCall
Founded: 2011
United Kingdom
www.cloudcall.com

Company Information

RingLeader
United States
ringleader.co

Alternatives

Microtalk

Microtalk

Microtalk Europe Limited

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Business VoIP Supported
Call Center Supported
Call Recording Supported
Cloud PBX Supported
IVR Supported
SIP Trunk Supported
Telephony Supported

Categories

Business VoIP Supported
SIP Trunk Supported
Telephony Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

SIP Trunk Features

Automatic Fail-over Routing Not Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Not Supported
e911 Not Supported
International Numbers Not Supported
Multiple DID Options Not Supported
PSTN Forwarding Not Supported
Toll-Free Numbers Not Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Virtual Extensions Not Supported
Web Conferencing Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Not Supported
Voice Mail Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

Access Recruitment CRM Supported
Act! Supported
Bullhorn Supported
CEIPAL Supported
Chameleon-i Supported
Engaged CRM Supported
FiveCRM Supported
Influence Recruitment Software Supported
Jiminny Supported
JobDiva Supported
Microsoft Dynamics 365 Supported
Salesforce Supported
Spinify Supported
Talent Rover Supported
TargetRecruit Supported
Tracker Supported
Vincere Supported
Zoho CRM Supported

Integrations

Access Recruitment CRM Not Supported
Act! Not Supported
Bullhorn Not Supported
CEIPAL Not Supported
Chameleon-i Not Supported
Engaged CRM Not Supported
FiveCRM Not Supported
Influence Recruitment Software Not Supported
Jiminny Not Supported
JobDiva Not Supported
Microsoft Dynamics 365 Not Supported
Salesforce Not Supported
Spinify Not Supported
Talent Rover Not Supported
TargetRecruit Not Supported
Tracker Not Supported
Vincere Not Supported
Zoho CRM Not Supported
Claim CloudCall and update features and information
Claim CloudCall and update features and information
Claim RingLeader and update features and information
Claim RingLeader and update features and information