Related Products
|
||||||
Platforms Supported
Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies of all sizes that want to convert website visitors to happy customers
|
Audience
Teams interested in a tool for requesters to submit tickets on external sites
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$9.99 per month
Free Version
Free Trial
|
Pricing
$39 per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationClickDesk
Founded: 2011
United States
www.clickdesk.com
|
Company InformationPlumsail
Founded: 2011
US
plumsail.com/sharepoint-helpdesk/
|
|||||
Alternatives |
Alternatives |
|||||
|
||||||
|
|
|||||
|
||||||
Categories |
Categories |
|||||
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
|
||||||
Integrations
ActiveCampaign
Basecamp
Capsule
Desktop.com
Google Analytics
Hipsocial
Joomla!
Keap
Mailchimp
Parsey
|
Integrations
ActiveCampaign
Basecamp
Capsule
Desktop.com
Google Analytics
Hipsocial
Joomla!
Keap
Mailchimp
Parsey
|
|||||
|
|