ClickDesk vs. Egentify Comparison


ClickDesk	Egentify Egentify, Inc.	+	+
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About Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.	About Egentify is an AI-native customer support platform for ecommerce stores on Shopify and WooCommerce. Unlike chatbots and legacy helpdesks that only deflect or answer questions, Egentify takes real action over chat and phone. It connects directly to your store and queries live data during every conversation, allowing it to look up orders, resolve support tickets, and handle approved workflows without a human agent or a knowledge base to maintain. Egentify requires no complex configuration. Merchants get faster resolutions and spend far less time on repetitive support, while customers get instant help across chat and voice. Pricing is flat, with a free plan and no per-resolution fees, so support costs do not increase every time the AI resolves a ticket. Egentify is live in production for WooCommerce and is fully approved and listed in the Shopify App Store.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes that want to convert website visitors to happy customers	Audience Ecommerce brands on Shopify and WooCommerce, their support and CX teams, and agencies running customer support for ecommerce clients.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Not Supported Free Trial Not Supported	Pricing $39/month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information ClickDesk Founded: 2011 United States www.clickdesk.com	Company Information Egentify, Inc. Founded: 2026 United States egentify.com
Alternatives Socialboards	Alternatives Richpanel
Live Assist for Microsoft Dynamics 365 Communication Business Avenue	Jenny GetJenny
Alcméon	Hay Hay.chat
Social Intents	CoSupport AI
Kayako View All	Notch View All
Categories Conversational Commerce Supported Customer Satisfaction Supported Customer Service Supported Help Desk Supported Live Chat Supported	Categories AI Customer Service Supported
Show More Features Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Not Supported Virtual Assistant Not Supported Workflow Management Not Supported Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations Shopify Supported CS-Cart Multi-Vendor Supported Desktop.com Supported GetResponse Supported Hipsocial Supported InsertChat Supported Keap Supported MODX Supported Magento Supported Mailchimp Supported OpenCart Supported Smartsheet Supported Stackreaction Supported Tumblr Supported Unbounce Supported Wix Supported WordPress Supported Xero Supported Zapier Supported Zendesk Supported Show More Integrations View All 43 Integrations	Integrations Shopify Supported CS-Cart Multi-Vendor Not Supported Desktop.com Not Supported GetResponse Not Supported Hipsocial Not Supported InsertChat Not Supported Keap Not Supported MODX Not Supported Magento Not Supported Mailchimp Not Supported OpenCart Not Supported Smartsheet Not Supported Stackreaction Not Supported Tumblr Not Supported Unbounce Not Supported Wix Not Supported WordPress Not Supported Xero Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations View All 2 Integrations
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