Click4Assistance vs. Olark Comparison


Click4Assistance	Olark	+	+
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About Established in the UK at the inception of the live chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce live chat software for websites. For more than 15 years we have been successfully providing a complete live chat software solution for SME and corporate organisations.	About Olark Live Chat is a web-based live chat application that helps businesses interact with customers through their website. The solution delivers the easiest way to engage customers who are browsing the website through customer relationship management (CRM), eCommerce, and Help Desk platforms that provide you with powerful customer insights. Key features include team management, automated messages, searchable transcripts, real-time reporting, and more. Olark Live Chat also offers chat monitoring, targeted chat, and analytics within a suite.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience	Audience Olark Live Chat is perfectly suitable for small and mid-sized businesses in different verticals such as eCommerce, retail, SaaS, education, and more.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $17.00/month/user Plan start at $17 per user per month. For the annual billed plan, the price is $15 per user. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros Olark helps in boosting our productivity. It provides live chat platform which helps in building strong relationships with our customers. Using live chat we can instantly response to our customers issue which ultimately converts into profit. Allows real time chat process. Very easy to use and customisable software. Stylish chat box. Good interface for sorting and searching anything. #1- It provides no delay live chat customer support to establish. #2- Chat waiting room tells the exact number of Que. #3- Help to keep customer data records of supports and doubts. Cons Very easy to setup. Customer support are very responsive. Good software. No cons. #1- We had an overall great experience with it. Nothing I disliked about it.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Click4Assistance United Kingdom www.click4assistance.co.uk	Company Information Olark Founded: 2009 United States www.olark.com
Alternatives IMsupporting	Alternatives Social Intents
ChatMarshal	Lime Connect Lime Connect (formerly Userlike)
OnlineChatCenters Motava	LiveHelpNow
Zendesk Chat Zendesk	ClickDesk
Online Live Chat View All	LiveChat LiveChat Software View All
Categories Live Chat Supported	Categories Conversational Commerce Supported Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported	Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations Cayzu Not Supported Freshdesk Not Supported Freshpaint Not Supported Fullstory Not Supported FunnelMaker Not Supported Google Analytics Not Supported Help Scout Not Supported Highrise Not Supported Lift AI Not Supported Maple CRM Not Supported Morphic Not Supported PageCloud Not Supported Proposify Not Supported Segment Not Supported Shift Not Supported Stackpile Not Supported Unbounce Not Supported WhatConverts Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations	Integrations Cayzu Supported Freshdesk Supported Freshpaint Supported Fullstory Supported FunnelMaker Supported Google Analytics Supported Help Scout Supported Highrise Supported Lift AI Supported Maple CRM Supported Morphic Supported PageCloud Supported Proposify Supported Segment Supported Shift Supported Stackpile Supported Unbounce Supported WhatConverts Supported Zapier Supported Zendesk Supported Show More Integrations View All 101 Integrations
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