Clevy vs. Intercom Comparison


Clevy	Intercom Fin	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products Pylon Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels 111 Ratings Visit Website ALMobile Get ready for AI! Ensure your field data is healthy, accurate, and ready to go. ALMobile helps streamline and consolidate your field data tracking and payroll processes to connect everyone on your project. Start tracking employee time, attendance, and project information accurately and efficiently in the field or the home office. Cut through the noise of unorganized information and scattered data, and start analyzing what’s most important with ALMobile’s unique reporting capabilities integrated with your primary accounting system. Pull real-time project and employee data that are accurate, customizable, and easy to analyze. ALMobile helps companies work smarter and faster together. Say goodbye to paper, worksheets, and relying on legacy systems to track your data. 29 Ratings Visit Website iTacit Connects your employees to everything they need to do their job. More than just an employee app, iTacit puts email-free messages, training, a social intranet, digital forms, checklists and more into the hands of your front-line. Company culture starts with better engagement from hiring all the way through to employee retention. With iTacit, you can streamline recruiting, onboarding, training, and set performance goals and standards. Keep a finger on the pulse of your workforce. Equip your team with tools and training to excel, and watch them grow. iTacit can help to reduce or eliminate in-person training, track compliance and provide independent learning paths for employees. Challenged by a large front-line workforce and multiple teams working together? If your business and customer success relies on a skilled workforce, you already get the challenges of segmenting communication, managing compliance records and more. 46 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,371 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 8,643 Ratings Visit Website Universal Knowledge Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth. It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information. In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance. Available as a standalone platform or integrated via comprehensive APIs, Universal Knowledge improves productivity, enhances customer experiences, and reduces operational costs. SaaS deployments are in the region customers choose, to maintain data sovereignty. 16 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes. 376 Ratings Visit Website NMI Payments NMI Payments is an embedded payments solution that lets SaaS platforms, Software companies and ISVs integrate, brand, and manage payment acceptance directly within their software—without becoming a PayFac or building complex infrastructure. As a full-stack processor, acquirer, and technology partner, NMI handles onboarding, compliance, and risk so you can stay focused on growth. The modular, white-label platform supports omnichannel payments, from online, mobile and in-app to in-store and unattended. Choose from full-code, low-code, or no-code integration paths and launch in weeks, not months. Built-in risk tools, flexible monetization, and customizable branding help you scale faster while keeping full control of your experience. With NMI’s developer-first tools, sandbox testing, and modern APIs, you can embed payments quickly and confidently. 111 Ratings Visit Website ToogleBox A secured platform helping Super Admins, IT Managers, Marketing Managers, and HR Managers automate, secure, and manage Google Workspace functionalities. Running natively on GCP, our modular suite bridges the gap between standard Google functionalities and enterprise governance. ToogleBox Core Capabilities: 1. Email Damage Control: Execute domain-wide queries to bulk-delete malicious phishing emails in real-time or recall internal mistakes. 2. User Directory Management: Centrally control your employees' data, corporate email signatures, vacation responders, and shared calendars. 3. Contacts & Groups: Use attribute-based automation to create and update distribution lists. Delete obsolete internal contacts and manage shared contacts. 4. InfoBox: Targeted corporate information management for your entire organization's ecosystem. Integrates via Google Workspace Marketplace APIs, Admin SDK, and Gmail API. Protected by Veracode SAST/DAST, CASA Tier 3, and GDPR compliance 85 Ratings Visit Website
About Clevy automates internal processes and queries to let you refocus on your most precious resource, people. Discover the one-stop-shop of your employee experience, the only platform you need. Centralize and handle all your employee requests, to increase efficiency across your HR and support teams. Deploy a powerful AI knowledge center to let your employees resolve their issues more quickly. Clevy's no-code form builder lets you collect employees' data more efficiently and safely integrate it with all of your company's apps ecosystem to execute your business workflows. Manage all their employee requests in one place, keep track of queries to answer timely, and save time with AI-powered auto-draft answers. Provide instant help at all times through an AI-based portal that reduces by 80% the recurring questions asked to internal support teams. Integrate with all the company’s 3rd party software to let the data flow in the company’s application ecosystem is aimed at SMBs.	About Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience HR departments and companies seeking a tool to simplify HR data collection and automate workflows	Audience Intercom targets businesses of all sizes seeking AI-powered customer support solutions to enhance customer engagement, streamline communication, and improve service efficiency across multiple channels
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $19 per month Free Version Free Trial	Pricing $29/seat/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.7 / 5 design 5.0 / 5 support 4.2 / 5 Read all reviews
	Pros & Cons from Real Users Pros Intercom streamlines our sales and lead approach process. The user interface is simple and easy to understand its functionality. The best thing I liked is the integration with HubSpot. It gives us the ability to extract data and approach lead using its communication options. It is a simple program that meets the minimum requirements in terms of support and chats automation and maintains proper communication with my customers. I have used it on different devices without any problems. Intercom allows our service and marketing consultants to have a direct and real time interaction with our customers to solve problems, provide assistance and market our product and satisfy all their needs, keeping them happy and in communication at all times. The product is great, allows you to simplify the entire communication process with your prospects as well as customers. The Bot options are really good and can add value to the entire lead gen and support mechanisms. Here are the things I liked about Intercom. * The user end interface is intuitive. * Build Customer Relationship platform. * No delay messaging. * Alerts and a reminder for support requests. Cons Customization options are very less. It would be great if they offer a follow-up status option. They should improve their ticketing system, sometimes there are delays, or it doesn't generate them. I have had complaints from customers in this regard. The product tour function is somewhat limiting. When one of the advisors clicks out of the tour to perform any action other than the next slide, the entire tour stops and the experience is dissatisfying. Most of our onboarding challenges come from not being able to create a tour that knows how to allow users to pause a tour to perform multiple actions. The pricing is just so so confusing! Support takes forever to get back to you, not sure how to chat support can be so comfortable stating a turnaround time of 2 days! Overall it's an outstanding customer relation platform.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Clevy United States www.clevy.io	Company Information Fin Founded: 2011 United States www.intercom.com
Alternatives Zive	Alternatives Zendesk
Shelf Shelf.io	Dialpad Support Dialpad
Cassidy Cassidy AI	Sendbird
Question Base	IBM watsonx Assistant IBM
Wizi View All	Fini View All
Categories AI Knowledge Base Forms Automation Human Resources	Categories Agentic AI AI Agent Builders AI Agents AI Customer Service AI Customer Support Agents AI Knowledge Base Conversational Commerce Conversational Marketing Conversational Support Conversion Tracking Customer Experience Customer Self-Service Customer Service Email Marketing Experience Management Help Desk ITSM Live Chat Marketing Automation
	Show More Features Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking
Integrations Microsoft Teams Salesforce Zendesk Blink ClearoutPhone Coevera Cynoia Hello Club Help Desk Migration HubSpot Customer Platform Lanai LaunchPath MeasureMatch Retently Revo Smartlook Trackier Unstack Zulip eLearnCommerce Show More Integrations View All 21 Integrations	Integrations Microsoft Teams Salesforce Zendesk Blink ClearoutPhone Coevera Cynoia Hello Club Help Desk Migration HubSpot Customer Platform Lanai LaunchPath MeasureMatch Retently Revo Smartlook Trackier Unstack Zulip eLearnCommerce Show More Integrations View All 908 Integrations
Claim Clevy and update features and information Claim Clevy and update features and information	Claim Intercom and update features and information Claim Intercom and update features and information