OneHash Chat

OneHash Chat

OneHash
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About

Chatfuel is an AI-powered chatbot and customer communication automation platform that helps businesses manage conversations across WhatsApp, Instagram, and Facebook. The software enables organizations to create automated messaging workflows for answering customer questions, qualifying leads, scheduling appointments, and following up with prospects. Its AI agents use business-specific knowledge to provide responses, recommend products and services, and guide customers through purchasing decisions. Chatfuel includes a no-code chatbot builder, customizable templates, and automated responses triggered by social media comments, direct messages, and advertising interactions. The platform also provides lead management, appointment booking, payment links, and integrations with customer relationship management systems. Built-in analytics allow businesses to monitor campaign performance, track lead generation activity, and evaluate the effectiveness of their messaging automation.

About

OneHash Chat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Small and medium-sized businesses, e-commerce retailers, marketing agencies, social media managers, sales teams, customer support professionals, service providers, and organizations seeking to automate messaging, generate leads, schedule appointments, and manage customer relationships through conversational AI

Audience

SaaS Companies , E-Commerce Businesses, Digital Marketing Agencies, Freelancers & Consultants, Small and Medium Businesses (SMBs), Customer Support Teams, Remote and Hybrid Teams, EdTech Platforms, Online Course Creators, Healthcare & Telemedicine Providers, Real Estate Agencies , Financial Advisors & Fintech Startups, Legal & Compliance Services, Coaching & Wellness Professionals, B2B Service Providers.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15.00/month
Free Version Not Supported
Free Trial Supported

Pricing

$27 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Chatfuel has a design which accommodates all persons from different spheres of life. Furthermore, Chatfuel drive togetherness, and acts as a relaxation solution.
  • Very easy to set up new Messenger chat bots. Intuitive framework including easy to follow flow charts. Loaded with features and highly customizable. Pricing provides good value. Excellent customer service.

Cons

  • Chatfuel aims at uplifting spirits, making it a way for improving on morale. Again, Chatfuel takes challenges head on, the vendor issuing a solution for them.
  • User interface can feel a bit cluttered but it’s not a problem once you get the hang of it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Chatfuel
Founded: 2015
United States
chatfuel.com

Company Information

OneHash
Founded: 2020
United States
www.onehash.ai/chat

Alternatives

Alternatives

Ochatbot

Ochatbot

Ometrics
LiveChat

LiveChat

LiveChat Software
Freshchat

Freshchat

Freshworks
Heyday AI

Heyday AI

Hootsuite

Categories

AI Agents Supported
AI Chatbots Supported
Chatbot Supported
Conversational AI Supported
Customer Service Supported
Lead Generation Supported
Live Chat Supported

Categories

Chatbot Supported
Conversational AI Supported
Customer Service Supported
Live Chat Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Not Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Not Supported
Multi-Channel Communication Not Supported
Product Recommendations Not Supported
Video Chat Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Lead Generation Features

Contact Discovery Not Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Not Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Not Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Shopify Supported
Stripe Supported
Arka Supported
Axis LMS Supported
Dashbot Supported
Easyflow Supported
Gmail Supported
Instagram Supported
Make Supported
Morphic Supported
Retently Supported
Slack Not Supported
Stackreaction Supported
Thryv Supported
WhatsApp Not Supported
WooCommerce Not Supported
Wufoo Supported
Zapier Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Shopify Supported
Stripe Supported
Arka Not Supported
Axis LMS Not Supported
Dashbot Not Supported
Easyflow Not Supported
Gmail Not Supported
Instagram Not Supported
Make Not Supported
Morphic Not Supported
Retently Not Supported
Slack Supported
Stackreaction Not Supported
Thryv Not Supported
WhatsApp Supported
WooCommerce Supported
Wufoo Not Supported
Zapier Not Supported
Claim Chatfuel and update features and information
Claim Chatfuel and update features and information
Claim OneHash Chat and update features and information
Claim OneHash Chat and update features and information