Calltrak vs. Ytel Comparison Chart

Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).

Get a toll-free number and increase your sales globally. Turn your world into your office. 800.com lets you run your business using your cell phone. Advanced calling features, forwarding to cell phones and no contract. Increase conversions, brand recall ability, increased call response and SMS messaging. Have professional greetings, manage extensions and manage your account online. 800.com offers standard forwarding, simultaneous ringing and sequential ringing. For any business in the world to be taken seriously by US consumers a company should be using a Toll Free Number because it is the gold standard of telephone numbers. Local numbers send a signal that your company doesn’t focus on doing business with consumers in the entire country. Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too.

RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.

Discover Signalmash, the ultimate Communication Platform as a Service (CPaaS) solution, offering a versatile suite of communication APIs designed to cater to the evolving needs of businesses. Our offerings encompass: SMS API: Unlock enhanced customer interaction capabilities through a range of text-based communication functions, including alerts, authentication, promotional outreach, surveys, appointment scheduling, and nurturing customer connections. Flexible SIP Trunking: Simplify the establishment of communication channels with customizable SIP trunking solutions, empowering businesses with tailored contact center setups, personalized call routing options, and encryption for secure data transmission. VoIP PBX Solutions: Optimize your internal communication infrastructure with Signalmash's VoIP PBX solutions, streamlining the setup and administration of private branch exchange systems, featuring intuitive call routing, voicemail management, conference calling and more.

iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations.

Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time.

Repfabric is a customer relationship management (CRM) software designed specifically for multi-line sales teams (i.e. reps, distributors, wholesalers, dealers, and manufacturers). It streamlines and simplifies the sales process by providing deep integration with email, contacts, calendars, and deal tracking. The platform enables users to track commissions from CRM to sale, make updates directly from mobile devices, and document sales calls using voice-to-text features. In addition to these core functionalities, Repfabric offers features such as account activity and opportunity reviews, sales numbers and trend analysis by manufacturer, and a Nearby feature to find the closest client when a sales call is canceled. The platform is supported by a full-service customer care team and an experienced data team, ensuring a smooth transition for businesses and allowing you to focus on growing your business.

PowerVista RollCall is designed for vocational, professional, trade, continuing and adult education organizations. RollCall streamlines management from admissions through alumni with invoicing, certificate/ degree program tracking, finance tracking, customizable data elements/ built-in report writer/ built-in forms writer and instantly available accreditation statistics. Mix and match distance and traditional classroom learning. Install RollCall on your office network server with access via network client/browser or in a remotely hosted implementation with browser access. Integrate RollCall web portals to provide web browser access to students and prospects for on-line application, on-line registration, on-line payments, grading, viewing schedule, memo transcripts and complete reporting. Integrates with Quickbooks and Moodle.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.

Discover and consolidate all privileged account credentials into a centralized repository. Regulate access to all critical IT assets. Grant just-in-time access, and enforce least privilege on devices in the organization. • Enforce remote password resets on devices. • Manage Windows domain, service, local admin accounts & their dependencies. • Eliminate hardcoded-credentials from scripts and configuration files. • Automate password access for non-human identities with APIs. • Protect SSH keys, track usage & associate with UNIX devices. • Share accounts with granular access controls. • One-click remote access to assets without revealing passwords. • Grant Just-In-Time access to privileged accounts. • Shadow, Monitor & record live sessions. • Endpoint privilege management with application controls. • Integrate with AD, AzureAD for user provisioning. • Integrate with solutions for MFA, SIEM, ITSM & SSO. • Comply with regulations with audit trails & custom reports