CallHippo4.7 out of 5 stars |
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| CallHippo | Dialfire | |||||
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Related Products
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CallHippo:
About
CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
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Dialfire:
About
Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure.
Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation.
Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out
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CallHippo:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Dialfire:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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CallHippo:
Audience
SMBs for Sales, Support and Business-Ops Teams
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Dialfire:
Audience
Businesses seeking a solution to turn their browser into a complete outbound call center
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CallHippo:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Dialfire:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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CallHippo:
API
Offers API
Not Supported
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Dialfire:
API
Offers API
Supported
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CallHippo:
Screenshots and Videos |
Dialfire:
Screenshots and Videos |
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CallHippo:
Pricing
$18.00/month/user
Free Version
Not Supported
Free Trial
Not Supported
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Dialfire:
Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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CallHippo:
Reviews/
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Dialfire:
Reviews/
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CallHippo:
Pros & Cons from Real UsersPros
Cons
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Dialfire:
Pros & Cons from Real UsersPros
Cons
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CallHippo:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Dialfire:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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CallHippo:
Company InformationCallHippo
Founded: 2016
United States
callhippo.com/
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Dialfire:
Company Informationcloud IT Services
Founded: 2010
Germany
www.dialfire.com
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CallHippo:
Alternatives |
Dialfire:
Alternatives |
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CallHippo:
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Dialfire:
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Dialfire: | |||||
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CallHippo:
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Dialfire:
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Dialfire:
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CallHippo:
Categories |
Dialfire:
Categories |
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CallHippo:
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Not Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Not Supported
Virtual Extensions
Supported
Web Conferencing
Not Supported
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Supported
VoIP
Supported
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Dialfire:
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Supported
Lead Management
Supported
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CallHippo:
Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Dynamics 365
Supported
Pipedrive
Supported
Salesforce
Supported
Zapier
Supported
Zoho CRM
Supported
Axis LMS
Not Supported
Bigin by Zoho CRM
Not Supported
Enthu.ai
Supported
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Dialfire:
Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Dynamics 365
Supported
Pipedrive
Supported
Salesforce
Supported
Zapier
Supported
Zoho CRM
Supported
Axis LMS
Supported
Bigin by Zoho CRM
Supported
Enthu.ai
Not Supported
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CallHippo:
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Dialfire:
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