CASH+ Call Recording Software

CASH+ Call Recording Software

Hansen Software Corp
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About

CASH+ is easy to use, saving you time and energy. Recording Line side audio on SIP, PRI or Analog Lines. Easy to locate specific calls by a variety of criteria and automated reporting ensures you’re getting what you need without wasting time. Try the demo to see for yourself.

About

Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations of all sizes

Audience

Small, medium and enterprise businesses.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2895.00/one-time/user
Hosted & On Premise Pricing Structures
Free Version Not Supported
Free Trial Supported

Pricing

$20.00/month/user
Essential - $20 per user per month
Advanced - price on request
Complete - price on request
Contact Centers - price on request
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Very useful, straight forward and efficient. Fast load times. Staff always on hand to answer questions. Even when something was difficult went out of their way to help us get our system working again within minutes, many times due to the phone system, not their recording one
  • The peace of mind knowing you can access call recordings and listen to a conversation you or one of your employees had with a customer- days, weeks, months or years prior is extremely comforting. It also provides us with savings on our yearly errors and omissions policy because we implement this software within our brokerage.

Cons

  • Non intuitive phone number lookup. Have to place brackets and dashes to have phone number work, cant just enter 10 digits. Barely an issue.
  • The software can be a bit daunting if you are not tech savvy. Also the time delay between the computer that runs the software and phone system can cause the software to appear that the call recording is missing or was not recorded. This can be a bit of a hassle having to call tech support to locate a call recording when needed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Hansen Software Corp
Founded: 1990
Canada
www.hansensoftware.com

Company Information

FluentStream
Founded: 2007
United States
www.FluentStream.com

Alternatives

VSLogger Call Recorder

VSLogger Call Recorder

Versadial Solutions

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Call Recording Supported
Call Tracking Supported

Categories

Business VoIP Supported
Call Accounting Supported
Call Center Supported
Call Recording Supported
Call Tracking Supported
Customer Service Supported
IVR Supported
Telephony Supported
UCaaS Supported
Video Conferencing Supported
Web Conferencing Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Not Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Not Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Not Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Integrations

CompletePBX 5 IP PBX Supported
ESILAW 360 Supported
ExecVision Not Supported
Freshdesk Not Supported
Google Workspace Not Supported
MiVoice Business Supported
Microsoft 365 Not Supported
MyHMS Supported
Salesforce Not Supported
SkySwitch Supported
Vanillasoft Not Supported
VinSolutions Connect CRM Supported
Wildix Supported
Zendesk Not Supported
Zultys ZAC Supported

Integrations

CompletePBX 5 IP PBX Not Supported
ESILAW 360 Not Supported
ExecVision Supported
Freshdesk Supported
Google Workspace Supported
MiVoice Business Not Supported
Microsoft 365 Supported
MyHMS Not Supported
Salesforce Supported
SkySwitch Not Supported
Vanillasoft Supported
VinSolutions Connect CRM Not Supported
Wildix Not Supported
Zendesk Supported
Zultys ZAC Not Supported
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