Bevatel vs. Mindcat Surveys Comparison


Bevatel	Mindcat Surveys Mindcat Technology Consultants FZE	+	+
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Rather than asking enterprises to take autonomy on faith, Dialpad Contact Center is validated through Dialpad's Proving Ground, so teams can confirm ROI and reliability before committing at scale — a modern alternative to legacy, static bots and fragmented support stacks. 1,607 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,231 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. 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About Bevatel is the leading company to provide integrated cloud solutions and high-quality services with professional experts and specialists and at the best prices in Saudi Arabia. Bevatel was established in 2006 with commercial registered number 1010456255 and license for contact center with number ( 42-13-192 ) in Jeddah, Saudi Arabia. And it has succeeded in helping many Saudi companies to develop their contact centers. For more than 15 years, Bevatel has succeeded in occupying a pioneer rank in advanced communications by its professional solutions for contact centers, customer service, call centers systems, and management. All these services have enabled Bevatel to be the leading company in contact center services not only in Saudi Arabia but in the Middle East generally.	About Mindcat Surveys is customer and beneficiary satisfaction survey software for service centres, nonprofits, universities and clinics in the UAE and Saudi Arabia. Visitors scan a QR code at the counter and answer a short survey on their phone in Arabic or English. Results build as answers arrive, per branch and per question, with satisfaction and the reasons behind it. Personal invitation links and reminder emails in Arabic and English go to people who have not answered yet, and the survey is built on one page. Answers and charts export for the monthly report. Answers are kept in the region: shared copies run in the UAE; your own copy can run in Jeddah or Riyadh or on your own servers, set up and run by Mindcat. Priced per survey editor per month in AED or SAR, with no per-response fees. Scheduled reminders and tracked WhatsApp or SMS invitations are not offered today.
Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies in the GCC, Middle East, Egypt that need a cloud PBX and CRM solution	Audience Government and public service bodies in the Gulf
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing AED 99/editor/month You pay per survey editor per month. A survey editor is anyone who signs in during the month to build surveys, send invitations or read results. The people who answer never count: there are no per-response or per-survey fees. Each bandâ€™s price applies only to the editors inside it. Band: AED \| SAR \| USD per month 1 to 3: 99 \| 99 \| 26.96 4 to 10: 69 \| 69 \| 18.79 11 to 25: 49 \| 49 \| 13.34 26 and up: 35 \| 35 \| 9.53 Worked example. A quality team with 10 survey editors pays 3 Ã— 99 + 7 Ã— 69 = AED 780 a month (SAR 780, USD 212.39). With 20 editors it is AED 1,270 (USD 345.81). With 50 it is AED 2,390 (USD 650.78). The shared option has a minimum of AED/SAR 499 a month (USD 135.87), so a team of 3 pays 499. How you run it changes the multiplier. Shared: your own separate copy on our UAE servers: The editor price above \| AED/SAR 499 (USD 135.87) Your own servers, hosted by us in the UAE or Saudi Arabia: Editor price Ã— 2 \| AED/SAR 5,349 (USD 1,456.50) In your own cloud or servers, run by us: Editor price Ã— 2, and you pay your cloud bill directly \| AED/SAR 5,599 (USD 1,524.57) Two ways to start. Up to 3 survey editors on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 4 survey editors, and at any size on your own servers or your own cloud, we set it up with you. Quick start (we set it up): The shared plan, 1 to 3 survey editors \| AED/SAR 2,500 (USD 680.74), fixed \| Your own copy on our UAE servers with your logo on every survey page, our five-question satisfaction survey template in Arabic and English, a QR code and link per branch from your branch list in our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours. Managed: The shared plan from 4 survey editors, and every size on your own servers or your own cloud \| Up to 3 editors: AED/SAR 2,900 (USD 789.65). 4 to 10: AED/SAR 3,900 (USD 1,061.95). 11 to 25: AED/SAR 7,900 (USD 2,151.12). Above 25: from AED/SAR 14,900 (USD 4,057.18), scoped in writing. \| One session with your quality lead, then setup to a written plan. It covers your copy and branding on every survey page, email from your own domain, your first two surveys built with you in Arabic and English, a QR code and link per branch, and training. From 4 editors it covers up to five surveys, your participant lists, invitation and reminder emails in Arabic and English, and who sees which survey. From 11 it covers up to ten surveys, LDAP or Active Directory sign-in if your IT wants it, and export templates for your monthly report. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. If you already run another Mindcat app, setup is one band lower. Not in the editor price. Email sending through a relay, if you have no mail server of your own, is billed at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I believe that they have positive points and strong points for their system. I used Bevatel to reduce my cost and to not hire more people. Flexibility, Specialized, Understand Customer needs, customizable, have many system with many service, speedy in deliver requested system with the requested service, Team work. Cons I don't like the price, so I am waiting their offers, because they have an amazing offers in Saudi season. Every startup company should have some issues but in Bevatel all issues are solved one by one.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Bevatel Saudi Arabia bevatel.com	Company Information Mindcat Technology Consultants FZE Founded: 2022 F-15, Warba Center, Deira, Dubai, United Arab Emirates mindcat.ai/apps/surveys
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Categories Business Phone Systems Supported Call Center Infrastructure (CCI) Supported Cloud PBX Supported	Categories Survey Supported
Show More Features Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported	Show More Features Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported
Integrations Active Directory Not Supported Asterisk Supported Calendly Supported SIPTRUNK.com Supported Salesforce Supported Vtiger CRM Supported Zoho CRM Supported View All 6 Integrations	Integrations Active Directory Supported Asterisk Not Supported Calendly Not Supported SIPTRUNK.com Not Supported Salesforce Not Supported Vtiger CRM Not Supported Zoho CRM Not Supported View All 1 Integration
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