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About

Bevatel is the leading company to provide integrated cloud solutions and high-quality services with professional experts and specialists and at the best prices in Saudi Arabia. Bevatel was established in 2006 with commercial registered number 1010456255 and license for contact center with number ( 42-13-192 ) in Jeddah, Saudi Arabia. And it has succeeded in helping many Saudi companies to develop their contact centers. For more than 15 years, Bevatel has succeeded in occupying a pioneer rank in advanced communications by its professional solutions for contact centers, customer service, call centers systems, and management. All these services have enabled Bevatel to be the leading company in contact center services not only in Saudi Arabia but in the Middle East generally.

About

CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies in the GCC, Middle East, Egypt that need a cloud PBX and CRM solution

Audience

SMBs for Sales, Support and Business-Ops Teams

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$18.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • I believe that they have positive points and strong points for their system. I used Bevatel to reduce my cost and to not hire more people.
  • Flexibility, Specialized, Understand Customer needs, customizable, have many system with many service, speedy in deliver requested system with the requested service, Team work.

Cons

  • I don't like the price, so I am waiting their offers, because they have an amazing offers in Saudi season.
  • Every startup company should have some issues but in Bevatel all issues are solved one by one.

Pros & Cons from Real Users

Pros

  • with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill.
  • Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call.
  • CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great.

Cons

  • It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory.
  • CallHippo offers Freely communication, Without phone bill. No dislikes.
  • I never had any issue with CallHippo. I works great.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Bevatel
Saudi Arabia
bevatel.com

Company Information

CallHippo
Founded: 2016
United States
callhippo.com/

Alternatives

Alternatives

Nazeel

Nazeel

ALIA ICT
Dialfire

Dialfire

cloud IT Services
Mindcat Lease

Mindcat Lease

Mindcat Technology Consultants FZE
ATUN by AvidBeam

ATUN by AvidBeam

AvidBeam Technologies

Categories

Categories

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

Salesforce Supported
Zoho CRM Supported
AppointmentCore Not Supported
Asterisk Supported
Enthu.ai Not Supported
Front Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Klaus Not Supported
Meritto Not Supported
OneHash CRM Not Supported
Pipedrive Not Supported
SIPTRUNK.com Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported
Vtiger CRM Supported
Zapier Not Supported
Zendesk Not Supported
Zoho CRM Plus Not Supported

Integrations

Salesforce Supported
Zoho CRM Supported
AppointmentCore Supported
Asterisk Not Supported
Enthu.ai Supported
Front Supported
HubSpot Customer Platform Supported
Intercom Supported
Klaus Supported
Meritto Supported
OneHash CRM Supported
Pipedrive Supported
SIPTRUNK.com Not Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Vtiger CRM Not Supported
Zapier Supported
Zendesk Supported
Zoho CRM Plus Supported
Claim Bevatel and update features and information
Claim Bevatel and update features and information
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Claim CallHippo and update features and information