TeleCMI

TeleCMI

TeleCMI Technologies
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About

Axialys provides a professional CCaaS (Contact Center as a Service) platform designed for sales and customer service teams. Built on a proprietary cloud infrastructure, the solution centralizes voice communications within business workflows. Core Capabilities: - Native CRM Integrations: Deep CTI connectors for Salesforce, Zendesk, and HubSpot, featuring click-to-call, automated call logging, and screen pops. - Generative AI Integration: AI-driven tools for automated call transcription, multi-language summaries, and intelligent IVR routing. - Carrier-Grade Infrastructure: A robust WebRTC-based system ensuring high-availability, browser-based calling, and professional voice quality. - Operational Intelligence: Real-time supervision dashboards and advanced analytics to monitor KPIs such as SLA and pick-up rates. - French Identity, Global Support: Based in France, Axialys supports companies in managing their customer service operations both locally and internationally.

About

TeleCMI is a comprehensive communication and collaboration platform designed to enhance business connectivity and streamline customer interactions. With voice calls, SMS users can make and receive high-quality calls and collaborate in real time. Integration with popular CRM systems ensures seamless synchronization of customer data, enabling personalized and efficient customer service. TeleCMI prioritizes data security with encryption for calls and messages, while its reliability and excellent call quality ensure uninterrupted communication. Empowering businesses with exceptional customer experiences, TeleCMI drives productivity and facilitates effective collaboration.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Axialys is designed for customer-centric mid-market and enterprise organizations, specifically CX leaders from all industries who need to scale their operations through AI-driven automation and deep CRM integration.

Audience

Companies of all sizes searching for a complete business phone system solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact vendor for pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

$0
Business Voice Basic Plan
$0
Minimum 1 User

Business Voice Premium Plan
$15 yearly, $20 If Billed Monthly
Minimum 1 User

Business Voice Enterprise Plan
Per User/Month
$25 yearly, $30 If Billed Monthly
Minimum 2 Users

Contact Center Premium Plan
$30 Per User/Month
$40 If Billed Monthly
Minimum 4 Users

Contact Center Enterprise Plan
$40 Per User/Month
$50 If Billed Monthly
Minimum 4 Users
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Axialys
France
www.axialys.com

Company Information

TeleCMI Technologies
Founded: 2016
India
www.telecmi.com

Alternatives

Alternatives

Windstream Enterprise CCaaS

Windstream Enterprise CCaaS

Windstream Enterprise
Local Measure Engage

Local Measure Engage

Local Measure

Categories

Categories

AI Call Center Supported
AI Dialers Supported
Auto Dialer Supported
Business VoIP Supported
Call Center Supported
Cloud PBX Supported
Sales Dialers Supported
Telephony Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Not Supported
Predictive Dialer Not Supported
Preview Dialer Not Supported
Progressive Dialer Not Supported
Surveys Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Freshdesk Supported
HubSpot Customer Platform Not Supported
LifeLinkr Not Supported
Meritto Not Supported
Microsoft Dynamics 365 Supported
NeoDove Not Supported
Pipedrive Not Supported
Rsoft CRM Not Supported
Sell.Do Not Supported
Vitrify IVF Software Not Supported
Zendesk Supported
Zoho CRM Not Supported
easiware Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Freshdesk Not Supported
HubSpot Customer Platform Supported
LifeLinkr Supported
Meritto Supported
Microsoft Dynamics 365 Not Supported
NeoDove Supported
Pipedrive Supported
Rsoft CRM Supported
Sell.Do Supported
Vitrify IVF Software Supported
Zendesk Not Supported
Zoho CRM Supported
easiware Not Supported
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