+
+

Related Products

  • NINJIO
    416 Ratings
    Visit Website
  • Extole
    71 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • Sendbird
    165 Ratings
    Visit Website
  • Caller ID Reputation
    42 Ratings
    Visit Website
  • Pipedrive
    10,456 Ratings
    Visit Website
  • Eurekos
    83 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website
  • TelemetryTV
    279 Ratings
    Visit Website

About

Engage with your customers over any digital channel. You win by cutting costs, increasing revenues and boosting customer satisfaction. Our company believes that contextual awareness is critical to providing the best consumer digital engagement. Service Providers are able to identify, offer and deploy relevant new services to consumer segments. Our platform can then deliver a multi-pronged engagement: Self-service, new product selection and payment, push notifications within an app, links to specific promotions or directions to the nearest store location. This closed loop interaction not only presents data in a meaningful and actionable way for a consumer but helps service providers maximize overall wallet share. AwareX is a 100% pure software as a service product offering. It is delivered from the Cloud and provides 365 day, 24 hour customer engagement for a wide range of optimized customer journeys.

About

The customer engagement platform. Get in touch with your customers in the moments that matter. Engagement Center. Configurable inboxes for any digital source, sophisticated workflows, granular routings with machine learning; everything it takes to offer a great customer experience. Listening In a world of social sharing, managing a brand is a complex activity. Social listening allows you to act at exactly the right time. Crowdsourcing Involve your customers! Build reserved areas where they can be engaged in cooperation, support and branding projects, and much more. Customer Care. Handling a higher number of requests from customers, with shorter delays, lower service costs and a continuous end-to-end experience. Digital Marketing. Connecting the CRM with the marketing strategy and providing data in support of the digital marketing choices in order to best manage the company’s beating heart: its brand. Digital PR. Evaluating the results of every digital action

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to increase revenues and boost customer satisfaction

Audience

Companies looking for an enterprise platform dedicated to customer engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AwareX
Founded: 2017
United States
www.awarex.com

Company Information

Chorally
Italy
chorally.com

Alternatives

Shopkick

Shopkick

Trax

Alternatives

ReFrame Engage

ReFrame Engage

WSD Digital
Radarly

Radarly

Linkfluence

Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

No info available.

Integrations

No info available.
Claim AwareX and update features and information
Claim AwareX and update features and information
Claim Chorally and update features and information
Claim Chorally and update features and information