Audience

Enterprises, commercial enterprises, large enterprises, very large enterprises and global brands seeking an AI-powered customer experience platform to unify marketing, social, and customer service for scalable, data-driven customer experiences

About Sprinklr

Sprinklr is an AI-native Unified Customer Experience Management (Unified-CXM) platform designed for global enterprises. It brings together marketing, social, customer service, and insights into one centralized system. Sprinklr helps organizations understand customers by analyzing millions of conversations across 30+ digital and social channels in real time. Its AI-powered capabilities enable teams to automate engagement, extract insights, and deliver consistent experiences across multiple touch points. The platform supports omni channel marketing orchestration, social listening, and enterprise-grade customer service. Built-in AI copilots and agents improve productivity and decision-making for customer-facing teams. Overall, Sprinklr helps brands deliver empathetic, data-driven customer experiences at scale.

Pricing

Pricing Details:
Custom, Quote-based Pricing

Integrations

API:
Yes, Sprinklr offers API access

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
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Company Information

Sprinklr
Founded: 2009
United States
www.sprinklr.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Sprinklr Frequently Asked Questions

Q: What kinds of users and organization types does Sprinklr work with?
Q: What languages does Sprinklr support in their product?
Q: What kind of support options does Sprinklr offer?
Q: What other applications or services does Sprinklr integrate with?
Q: Does Sprinklr have an API?
Q: What type of training does Sprinklr provide?
Q: What pricing for support is available for Sprinklr?
Q: What pricing for training is available for Sprinklr?

Sprinklr Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions
Ad Buying

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Content Management
Customer Engagement
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Automated Publishing
Brand Tracking
Multi-Account Management

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Sprinklr Additional Categories