Related Products
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About
Grow customers with quickly scalable, on-demand, virtual customer support. Engage your customers on their time, their channel, their topic. Expand share of wallet through deep understanding of customers and their needs. Create enduring customer relationships through trusted personal care. It's time to reinvent customer experience management. It's time to stop settling for "acceptable failure" in service levels and abandon rates. It's time to leverage innovation to drive customer growth. Arise Virtual Solutions has built the most advanced virtual-first customer care platform in the industry. Through our proprietary technology, we connect the world's most respected brands to an expansive network of gig-economy Service Partners working from home. Arise uses groundbreaking innovations in virtual learning, on-demand capacity flex, and security to improve customer acquisition, expand share of wallet, and drive long-term customer growth.
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About
Level AI is the leading customer experience intelligence platform that helps enterprises analyze conversations, improve agent performance, and automate customer support across voice and chat.
Built for modern CX & contact centers, Level AI combines conversation analytics, automated quality assurance, real-time agent coaching, and AI virtual agents in a unified platform trained on real customer interactions.
By analyzing 100% of conversations, Level AI uncovers root causes of customer issues, identifies operational bottlenecks, and surfaces insights that help CX leaders improve service quality and resolution rates.
Organizations use Level AI to automate quality monitoring, deploy AI support agents, coach human agents in real time, and turn conversations into actionable insights.
The platform integrates with leading contact center systems to help enterprises scale support operations, improve customer satisfaction, and reduce costs through AI-driven automation.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses requiring a contact center solution to handle customer account issues, check payment status, and organize surveys
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Audience
Contact center leaders, CX operations teams, QA teams, and enterprises seeking conversation analytics, automated quality monitoring, and AI customer support automation.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationArise
Founded: 1994
United States
www.arise.com
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Company InformationLevel AI
Founded: 2020
United States
thelevel.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Conversation Intelligence Features
Account Health Alerts
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Speech Analytics Features
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Workforce Optimization (WFO) Features
eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
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Integrations
Assembled
Five9
Freshchat
Genesys Cloud CX
Google Drive
HubSpot CRM
NetSuite
Operata
Salesforce
Seismic Learning
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Integrations
Assembled
Five9
Freshchat
Genesys Cloud CX
Google Drive
HubSpot CRM
NetSuite
Operata
Salesforce
Seismic Learning
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