AnswerWise

AnswerWise

Oxynus Technologies
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About

AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.

About

Turn your knowledge base into a ChatGPT-like context-aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. Choose your favorite app and create a bot within minutes, with no code, and no technical skills needed. Get precise AI/ChatGPT-generated answers for questions about relevant materials. Free plan up to 3 bots, 1K requests, 10K tokens, 10Mb dataset size. IngestAI enables you to quickly build and deploy ChatGPT-like bots that answer queries based on uploaded knowledge-based (technical documentation, educational program content, company knowledge base, etc). Upload your knowledge base to IngestAI, choose your messaging platform (Slack, Discord, Telegram, etc), and let OpenAI generate accurate and relevant answers about your product. We encourage our new users to fist spend 2 minutes creating their first bot (that's exactly how long it takes) on Telegram.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an AI layer software solution for their customer support needs

Audience

Businesses looking for a solution to build automated bots to generate answers for their customers' questions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$39 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Oxynus Technologies
Founded: 2018
India
www.answerwise.io

Company Information

IngestAI
ingestai.io

Alternatives

AnswerDash

AnswerDash

CloudEngage

Alternatives

Glean

Glean

Glean Technologies
Egentify

Egentify

Egentify, Inc.
Brainwave

Brainwave

Brainwave AI Technologies
KnowledgeBase

KnowledgeBase

LiveChat Software

Categories

Categories

Integrations

Amazon Not Supported
ChatGPT Not Supported
Discord Not Supported
Embedditor Not Supported
Etsy Not Supported
Freshdesk Supported
Google Sheets Not Supported
Magento Not Supported
Microsoft Excel Not Supported
Microsoft Teams Not Supported
Microsoft Word Not Supported
OpenAI Not Supported
Salesforce Agentforce Service Supported
Shopify Not Supported
Slack Not Supported
Telegram Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zendesk Supported

Integrations

Amazon Supported
ChatGPT Supported
Discord Supported
Embedditor Supported
Etsy Supported
Freshdesk Not Supported
Google Sheets Supported
Magento Supported
Microsoft Excel Supported
Microsoft Teams Supported
Microsoft Word Supported
OpenAI Supported
Salesforce Agentforce Service Not Supported
Shopify Supported
Slack Supported
Telegram Supported
WhatsApp Supported
WooCommerce Supported
Zapier Supported
Zendesk Not Supported
Claim AnswerWise and update features and information
Claim AnswerWise and update features and information
Claim IngestAI and update features and information
Claim IngestAI and update features and information