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Pros: Easy to track time and generate invoices. Client payment reminders help manage A/Rs. Customer support is quick to reply to inquiries.

Cons: Would like AI integration to manage previous invoices.

Overall: Beta tester who has experienced the features getting better and better with time. The AI support for easy queries is helpful, and the development team is open to suggestions.

Pros: Clients can immediately see why their payment isn't going through and fix it and the portal is simple so, less confusion, more successful payments. The added ability to pay online via check is a game-changer. From the other side, I like that it's a better looking receipt, a simple access, and connects seamlessly with MyCase.

Cons: I don't like that I don't seem to have individual profiles with all the information on one client, in one place. I don't like that I can't search by file number and that the file number isn't a required field. I wish that there was a more efficient way to look up information by the client to find all transactions or scheduled transactions.

Overall: Overall experience is mixed. We're still new at it so it's okay but, as our content grows, it will get more difficult to research client specific reports and transactions. I like this products a lot but need more instruction and more client-specific features.

Pros: Fully integrated, has nearly all of the tools you need to run a professional services firm's practice. Support is super-fast, and they take care of issues quickly, if they arise.

Cons: Missing a few minor features, like booking links which I have to incorporate from other vendors.

Overall: I've been a user of MyCase for 3-4 years, as a solo practitioner. I find that it's great for managing customer and case details, handling time entry and invoicing, reconciling accounting ledgers to cash accounts, and allowing for e-signature on contracts.

Pros: We've had an excellent experience using LawPay and have found it to be one of the most reliable and user-friendly payment solutions available for law firms.

The customer support team is consistently friendly, knowledgeable, and professional, making it easy to resolve questions or issues quickly. The platform itself is intuitive for both our staff and our clients, which has streamlined our payment process and reduced the need for assistance.

One of the things we appreciate most is that LawPay continues to innovate. They are constantly introducing new features and enhancements that improve the overall customer experience. In addition, their frequent online training sessions and live webinars are extremely helpful for keeping firms informed about new tools and best practices.

Another standout feature is the integration with Affirm financing, which gives our clients greater flexibility when paying for legal services. This has been a valuable option for many of our clients. We also appreciate that LawPay waives the program fee, helping to keep overall costs reasonable.

Cons: The only downside we've encountered is the fee structure for eCheck transactions. While the fee is capped at $5.00, the additional 1% charge seems unnecessarily high for a payment method that involves minimal processing costs. We'd love to see LawPay eliminate this fee altogether, as doing so would make an already outstanding service even better.

Overall: Overall, we highly recommend LawPay to any law firm looking for a secure, dependable, and continually evolving payment platform. Their commitment to customer service, ongoing innovation, and ease of use makes them an excellent partner for legal practices.

Pros: Wow, I was skeptical on this process, but I now see how I can get rid of my credit card machine & email invoices to clients that can even pay the invoice ONLINE on their own phones.
1.) No need for a credit card machine.
2.) A CPAcharge invoice can be prepared, sent in an email with my normal bill for services as an0 attachment.
3.) Clients seem to like the email rather than having to use a credit card reader.
Thank you...

Cons: I signed up over 6 months ago and did not see until recently how CPAcharge could have worked to increase my Billing and Collection process on many clients.

Overall: Awesome Service & the Billing/Invoice Dashboard is now even easier to make use of. I wish I made use of CPAcharge sooner and followed my business partner' lead on the implementation of this service and Great Billing/Collections tool.
Thank you

Pros: I love the ease of utilizing LAWPAY for processing payments in our firm. The system provides transparency and also the report feature is a bonus that we rely on each day to show a snapshot of how our small practice is thriving!

Cons: One con would be any e-checks are on a delay and not visible in a daily report.

Overall: LAWPAY is user friendly and compatible across all of our firm's functions! I would highly recommend this payment software to any law firm as it displays daily reports and the firm always has a pulse on incoming payments processed daily. If necessary a firm can run various reports to see their client payments on a daily, monthly or annual basis.

Pros: The website is easy to navigate for reviewing transactions, printing lists of transactions, etc. With the integration through our Practice Panther service, it is easy to pay partial or complete payments on invoices. We tried another service, but came back to Lawpay because it was less expensive and easier!

Cons: No problems with our use that I can recall. Thanks, Lawpay!

Overall: Completely satisfied! I don't think I've ever had to contact support other than when we switched away and then when we came back!

Pros: Easy for clients to access and pay without us getting involved.
We can also log in and make payment using Client Bank information

Cons: Nothing more to say, it works we are satisfied with product

Overall: we are satisfied with the product what else is there to say
5 star rating works great I need to use fourteen more

Pros: The ease of this program, once you get integrated, and how easy it is to track billable items and its organization of all client information.

Cons: The integration period is a little complicated especially if you have never used an actual system for a law office and have strictly used only a Microsoft system for everything.

Overall: I think that once you get past the first month of integration it's very easy to use. We are still learning more every day. I do wish there was more hands-on learning rather than support by phone or even an in-person class closer to our area.

Pros: Access Anywhere Cloud‑based platform accessible from any device. All‑in‑one workflow automation, robust document and calendar management, and built‑in billing, invoicing.

Cons: No built‑in e‑signature features for document signing

Overall: MyCase is a simple, all‑in‑one practice‑management system that works really well for small and mid‑size firms, especially family law, because it makes calendaring, client communication, billing, and document handling much easier.

Pros: I like that the product continues to update/adapt/improve, including the new payment.charge input page.

Cons: the fees/expense/costs rate charged to use users... pretty steep

Overall: I appreciate the occasional improvements in using the product as indicated above. As a lawyer we are a captive population for this service given the ethical restraints/prohibitions governing commingling of funds, and I am glad your service can handle this, enabling us to accept charge card transactions (which many clients call for in order to financially manage and afford legal services)