Amazon Chime

Amazon Chime

Amazon Web Services
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About

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs.

About

ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Business of all sizes who want a web conferencing and meeting platform

Audience

SMEs, remote workers, call centers, sales and support teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2.50 per user per month
Free Version Supported
Free Trial Not Supported

Pricing

$44.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.2 / 5
ease 4.8 / 5
features 4.0 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Highly secure - SSO and advanced security policies. Comes at a affordable price point and pay as you use model. Available across platforms - Windows , mac , Android , iOS and web. Also available as Chime SDK to integrate communications features to your own app. Basic features are free.
  • Simple to use Free to use basic features Affordable premium plans Highly Secure Compatible with Slack and other integrations Amazon Chime SDK Available across devices and from browser as well
  • Amazon Chime is a reliable video conferencing platform based on a pay-per-use model. It offers basic features for free and offers affordable upgrades. It is a simple platform which is easy to use while maintaining privacy features.
  • #1- It's one of the best and high standard video conferencing tools. #2- It can be integrated with the Slack app, gives you every functionally on Slack workspace. #3- It gives almost every useful features such as screen sharing, recording and notepad.

Cons

  • Lacks the advanced features provided by its competitors like Teams and Zoom. Outdated and sluggish interface for desktop app.
  • It lacks the advanced feature set provided by Teams
  • User interface is pretty basic and a bit lacking for modern appeal. Also Chime misses out on some advanced features offered by it's competitors.
  • #1- We had an overall positive experience with Amazon Chime.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Amazon Web Services
Founded: 2006
United States
aws.amazon.com/chime/

Company Information

Ringover
Founded: 2005
France
www.ringover.com

Alternatives

Alternatives

AWS Wickr

AWS Wickr

Amazon
AWS Chatbot

AWS Chatbot

Amazon

Categories

Video Conferencing Supported
Web Conferencing Supported

Categories

AI Dialers Supported
Auto Dialer Supported
Business VoIP Supported
Call Center Supported
Call Recording Supported
Call Tracking Supported
Cloud PBX Supported
IVR Supported
Productivity Supported
Sales Supported
Sales Dialers Supported
Softphone Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

AWS Chatbot Supported
Amazon Fresh Supported
Amazon Transcribe Supported
Avotus ReflectR Supported
BoldDesk Not Supported
CoRecruit Not Supported
Commvault Cloud Supported
Complyance Supported
Crono Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Indent Supported
Noota Not Supported
Pipedrive Not Supported
Splunk User Behavior Analytics Supported
Suuchi GRID Supported
Workers by Delos Not Supported
ZELIQ Not Supported
Zapier Not Supported
toby Supported

Integrations

AWS Chatbot Not Supported
Amazon Fresh Not Supported
Amazon Transcribe Not Supported
Avotus ReflectR Not Supported
BoldDesk Supported
CoRecruit Supported
Commvault Cloud Not Supported
Complyance Not Supported
Crono Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Indent Not Supported
Noota Supported
Pipedrive Supported
Splunk User Behavior Analytics Not Supported
Suuchi GRID Not Supported
Workers by Delos Supported
ZELIQ Supported
Zapier Supported
toby Not Supported
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