AVOXI

AVOXI

4.0 out of 5 stars
Line2

Line2

5.0 out of 5 stars
AVOXI Line2

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AVOXI:

About

The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.
Line2:

About

Complete business phone system on the cloud. Line2’s business phone service lets you communicate with your prospects and customers all within the simplicity of an app no matter where you are. Move your phone system, conferencing and call center to the cloud. Support your modern, mobile workers. Work from anywhere and let AI make every call a smarter call. Have your business appear more established with custom greetings and auto-attendant options. Full feature virtual phone system available to you at low cost. Prices built for small businesses. Setup is easy. Our team will have your new business phone line up and running within minutes. With the Line2 app you can answer calls and speak with your customers no matter where you are. All notifications, calls, messages, and interactions are updated in real-time and you can use it wherever you are, as long as you are connected to the internet.
AVOXI:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Line2:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
AVOXI:

Audience

Businesses and call centers with international calling needs, including online travel services and agents, hotels and resorts, retail and consumer goods, insurance, healthcare, media and advertising firms
Line2:

Audience

Anyone interested in a cloud-hosted business phone service
AVOXI:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Line2:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
AVOXI:

API

Offers API Not Supported
Line2:

API

Offers API Not Supported
AVOXI:

Screenshots and Videos

Line2:

Screenshots and Videos

AVOXI:

Pricing

$19.99/month/user
Free Version Not Supported
Free Trial Supported
Line2:

Pricing

$14.99 per month
Free Version Not Supported
Free Trial Not Supported
AVOXI:

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5
Line2:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5
AVOXI:

Pros & Cons from Real Users

Pros

  • It is user friendly, not so expensive and a very user friendly software. It will definitely meet all your requirements.

Cons

  • There are a few scams reported by individuals and users of this software. I have personally not faced any issues so far.
Line2:

Pros & Cons from Real Users

Pros

  • Easy to use telecommunication facility. Great pricing which allows for a cheap travelling office phone which can be used by a small team. Easy to use platform for setting up call functions. Voice mail does a great job of transcribing messages and emailing the message notifications.

Cons

  • Often the phone calls can cut out. This can generally be from bad internet and might not be associated with the product itself.
AVOXI:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Line2:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
AVOXI:

Company Information

AVOXI
Founded: 2001
United States
www.avoxi.com
Line2:

Company Information

Line2
United States
www.line2.com
AVOXI:

Alternatives

TollFreeForwarding

TollFreeForwarding

4.2 out of 5 stars
Line2:

Alternatives

iPlum

iPlum

4.5 out of 5 stars
AVOXI:
Adversus

Adversus

4.5 out of 5 stars
Line2:
MightyCall

MightyCall

4.8 out of 5 stars
AVOXI:
Line2:
AVOXI:
MightyCall

MightyCall

4.8 out of 5 stars
Line2:
Grasshopper

Grasshopper

GoTo
4.7 out of 5 stars
AVOXI:
VirtualPBX

VirtualPBX

4.7 out of 5 stars
Line2:
Talkroute

Talkroute

4.7 out of 5 stars
AVOXI:

Categories

Business VoIP Supported
Call Center Supported
Call Forwarding Supported
Call Monitoring Supported
Communication APIs Supported
IVR Supported
Telephony Supported
Line2:

Categories

AVOXI:

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Not Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported
AVOXI:

Integrations

Microsoft Dynamics 365 Supported
Odoo Supported
Salesforce Supported
SuiteMaster Supported
Zendesk Supported
Zoho CRM Supported
Line2:

Integrations

Microsoft Dynamics 365 Not Supported
Odoo Not Supported
Salesforce Not Supported
SuiteMaster Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
AVOXI:
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Claim AVOXI and update features and information
Line2:
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