800response vs. Close Comparison


800response	Close 4.9 out of 5 stars
Learn More about 800response Update Features for 800response	Learn More about Close Update Features for Close	Add To Compare	Add To Compare

800response	Close
		Related Products Phonexa Phonexa is an enterprise-grade tracking and distribution platform for calls, leads, fraud, and compliance, in addition to a fully integrated stack of tools that enable marketers to track and optimize performance. At the core of the Phonexa ecosystem are LMS Sync for intelligent lead management and lead distribution, and Call Logic for advanced call tracking, routing, AI Call Agents, and pay-per-call campaigns, each enhanced by automation and real-time analytics. With a global presence, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. 4.9 out of 5 stars 246 Ratings Visit Website for Phonexa CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 4.5 out of 5 stars 939 Ratings Visit Website for CTM 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 4.5 out of 5 stars 2,435 Ratings Visit Website for 800.com Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall QEval QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. 4.5 out of 5 stars 69 Ratings Visit Website for QEval Shape Software Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape's suite of services today. 4.6 out of 5 stars 136 Ratings Visit Website for Shape Software Fathom Fathom is an AI notetaking platform that records, transcribes, summarizes, and organizes meetings so users can stay focused on the conversation. The platform supports bot-based and bot-free capture, giving individuals and teams flexible ways to capture meeting notes. Fathom provides accurate transcripts, instant summaries, action items, follow-up details, and searchable meeting history. Users can ask questions across meetings, monitor key topics, and turn conversations into next steps for sales, customer success, marketing, and internal teams. Fathom integrates with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, and public API or MCP workflows. Built for teams and individuals, Fathom helps reduce meeting admin, improve follow-through, and keep important decisions visible. 5.0 out of 5 stars 7,880 Ratings Visit Website for Fathom CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 4.4 out of 5 stars 428 Ratings Visit Website for CallHub TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 4.2 out of 5 stars 3,266 Ratings Visit Website for TollFreeForwarding iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 4.5 out of 5 stars 9,148 Ratings Visit Website for iPlum
800response: About 800response provides a comprehensive lead generation, lead tracking, and customer interactions analytics solution to manage top-of-the-funnel lead generating practices, providing focused tracking and targeted lead nurturing of with customer profile data and interaction analytics. Ranging from small and mid-sized businesses to large, multi-location dealer networks and franchise systems, and contact centers, we help businesses across all industries boost and optimize new customer acquisitions and interactions, measure and track campaign performance, and monitor the customer experience. Together, 800response and CallFinder deliver automated transcripts and sentiment analysis on 100% of your customer interactions, allowing you to quickly search calls for specific words and phrases and gather customer sentiment insights to improve CX and retain your best customers, all within one seamless solution. Learn more about CallFinder Speech Analytics from 800response.	Close: About Close is a sales customer relationship management platform (CRM) built to help you win more deals much faster. With built-in calling, SMS, and email—your team can reach leads wherever they are, with ease. Close is an “all-in-one” CRM which you can use standalone, no plug-ins or add-ons needed. Close is affordable and easy to learn. It's the perfect CRM for startups and small businesses looking to grow fast, who don't want to pay enterprise prices. Plans start at just $49/month. Close comes jam-packed with sales features to power your team, including an automatic inbox syncing, email/SMS messaging automation, Power Dialer, Predictive Dialer, call tracking and recording, VoIP, custom reporting and analytics, and so much more. Our templates are excellent for a number of fields, including real estate, B2B/SaaS, small business, finance, and beyond. Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.
800response: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Close: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
800response: Audience Sales agents and businesses looking for a solution to increase sales and improve productivity	Close: Audience Startups and small to mid-sized businesses that want to win more deals faster than ever.
800response: Support Phone Support Supported 24/7 Live Support Supported Online Supported	Close: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
800response: API Offers API Not Supported	Close: API Offers API Supported
800response: Screenshots and Videos View more images or videos	Close: Screenshots and Videos View more images or videos
800response: Pricing No information available. Free Version Not Supported Free Trial Not Supported	Close: Pricing $19/month Free Version Not Supported Free Trial Supported
800response: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Close: Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
	Close: Pros & Cons from Real Users Pros Everything works very well and customer support replies very very fast in any situation I had. Hands down! Clean and user-friendly interface. Have calling, SMS, email, all in-built. Integrates wonderfully with other Apps, directly or via Zapier. A++ Support Team!!! Intuitive Interface: Close boasts an intuitive and user-friendly interface that makes it easy to navigate and use, even for those who are not tech-savvy. Seamless Communication: Close offers integration with various communication channels, facilitating seamless interactions with leads and clients through email, calling, and more. Responsive Customer Support: Close’s responsive and helpful customer support team are always ready to assist with any queries or technical issues that may arise. These are just a few of the many advantages that Close offers to businesses aiming to optimize their sales processes and improve customer relationship management. I have used close over the years and I must say that it is one of my favorites. The dialing part of the platform is great. You can text and send emails with just a few clicks and the layout is just simple to follow. The support staff is beyond awesome, they respond usually within the hour or max 2. The issues are resolved within the same working day. Close is great because it’s all one email text call I would recommend this to a friend I would use this for my own shop. Cons Get logged out very often on internet, but maybe it’s my device. Nothing really. Their team is great. They are always deploying new features. Pricing is fair. One drawback of Close, and this is getting very nit picky, could be the absence of certain integrations with niche or specialized software that some businesses might require. This could potentially limit its seamless integration with the entire tech stack of certain companies. Sometimes the audio isn't perfect and the dialing does become slow and laggy. I like everything expect sometimes technical issues.
800response: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Close: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
800response: Company Information 800response Founded: 1990 United States 800response.com	Close: Company Information Close Founded: 2013 United States close.com
800response: Alternatives Calldrip	Close: Alternatives Apollo Apollo.io 4.3 out of 5 stars
800response: Phonexa 4.9 out of 5 stars	Close: Pipedrive 4.7 out of 5 stars
800response: MyOperator VoiceTree Technologies 5.0 out of 5 stars	Close: Fluid CRM
800response: CTM CallTrackingMetrics 4.5 out of 5 stars	Close: monday CRM monday.com 4.9 out of 5 stars
800response: Convin View All	Close: HubSpot CRM HubSpot 4.6 out of 5 stars View All
800response: Categories Business Intelligence Supported Call Recording Supported Call Tracking Supported Customer Journey Mapping Tools Supported Data Analysis Supported Lead Capture Supported Lead Generation Supported Reporting Supported Sales Coaching Supported Speech Recognition Supported Vanity Phone Number Supported	Close: Categories AI CRM Supported AI Sales Agents Supported AI Sales Tools Supported Automotive CRM Supported Call Recording Supported Call Tracking Supported Cold Email Supported Construction CRM Supported Contact Management Supported CRM Supported Email Tracking Supported Financial CRM Supported Hotel CRM Supported Inside Sales Supported Lead Management Supported Lead Nurturing Supported Legal CRM Supported Power Dialers Supported Predictive Dialer Supported Sales Supported Sales Acceleration Supported Sales Enablement Supported Sales Engagement Supported Sales Force Automation Supported SMS Marketing Supported Social CRM Supported
800response: Call Recording Features Archiving Supported Call Sharing Not Supported Distributed Call Recording Not Supported Event Triggered Recording Not Supported File Transfer Not Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Not Supported Scheduled Recording Not Supported Screen Activity Recording Not Supported Video Call Recording Not Supported Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Supported CRM Supported IVR / Voice Recognition Not Supported Keyword Tracking Supported Show More Features Business Intelligence Features Ad Hoc Reports Not Supported Benchmarking Not Supported Budgeting & Forecasting Not Supported Dashboard Not Supported Data Analysis Supported Key Performance Indicators Not Supported Natural Language Generation (NLG) Not Supported Performance Metrics Not Supported Predictive Analytics Not Supported Profitability Analysis Not Supported Strategic Planning Not Supported Trend / Problem Indicators Supported Visual Analytics Supported Customer Journey Mapping Tools Features Action Management Not Supported Attribution Modeling Not Supported Behavioral Analytics Supported Collaboration Supported Customer Profiles Supported Data Import / Export Supported Predictive Analytics Not Supported Surveys & Feedback Not Supported Templates Not Supported Data Analysis Features Data Discovery Supported Data Visualization Supported High Volume Processing Not Supported Predictive Analytics Not Supported Regression Analysis Not Supported Sentiment Analysis Supported Statistical Modeling Not Supported Text Analytics Supported Lead Capture Features Business Card / Badge Scanning Not Supported Dashboard Not Supported Data Extraction Supported Lead Distribution Supported Lead Notifications Supported Lead Nurturing Supported Lead Qualification Not Supported Lead Scoring Not Supported Online Forms Not Supported Lead Generation Features Contact Discovery Supported Contact Import/Export Not Supported Lead Capture Supported Lead Database Integration Supported Lead Nurturing Not Supported Lead Scoring Not Supported Lead Segmentation Not Supported Pipeline Management Not Supported Prospecting Tools Supported Visitor Identification Not Supported Reporting Features Customizable Dashboard Not Supported Data Source Connectors Not Supported Drag & Drop Not Supported Drill Down Not Supported Email Reports Not Supported Financial Reports Not Supported Forecasting Not Supported Marketing Reports Not Supported OLAP Not Supported Report Export Supported Sales Reports Not Supported Scheduled / Automated Reports Supported Sales Coaching Features Assessments Supported Audio / Video Conferencing Not Supported Built-In Course Authoring Not Supported Call Recording Supported Gamification Not Supported Goal Setting / Tracking Supported Learning Plans Not Supported Onboarding Supported Performance Metrics Supported Speech Recognition Features Audio Capture Supported Automatic Form Fill Not Supported Automatic Transcription Supported Call Analysis Supported Concatenated Speech Not Supported Continuous Speech Not Supported Customizable Macros Not Supported Multi-Languages Supported Specialty Vocabularies Not Supported Speech-to-Text Analysis Supported Variable Frequency Not Supported Voice Recognition Supported	Close: Call Tracking Features Call Log Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Not Supported Conversion Tracking Supported CRM Supported IVR / Voice Recognition Not Supported Keyword Tracking Not Supported Show More Features CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Supported Construction CRM Features Client Tracking Supported Contract Management Not Supported Forecasting Supported Project Management Supported Quote Management Not Supported Sales Management Supported Scheduling Supported Time Management Not Supported Contact Management Features Activity Management Supported Appointment Management Supported Contact Database Supported Contact History Supported Contact Import/Export Supported Customer Pipeline Supported Email Marketing Supported Group Management Not Supported Interaction Tracking Supported Lead Management Supported Prospecting Tools Not Supported Sales Pipeline Management Supported Search / Filter Supported Segmentation Supported Shared Contacts Supported Social Media Integration Not Supported Email Tracking Features A/B Testing Not Supported Audience Segmentation Supported Campaign Management Supported Event-Based Notifications Supported Location Tracking Not Supported Team Management Supported Financial CRM Features Account Alerts Not Supported Asset Management Not Supported Expense Tracking Not Supported Household Tracking Not Supported Influence Tracking Not Supported Lead Management Supported Marketing Management Not Supported Relationship Tracking Supported Team Assignments Supported Territory Management Not Supported Inside Sales Features Auto-Dialing Supported Call List Management Supported Call Recording Supported Campaign Management Supported Dashboard Supported Data Management Supported Lead Capture Supported Lead Distribution Supported Lead Scoring Supported Performance Management Supported Lead Management Features Activity Tracking Supported Campaign Management Supported Lead Capture Supported Lead Distribution Supported Lead Nurturing Supported Lead Scoring Supported Lead Segmentation Supported Pipeline Management Supported Prospecting Tools Not Supported Source Tracking Supported Lead Nurturing Features A/B Testing Not Supported Campaign Management Supported Drip Campaigns Supported Lead Capture Supported Lead Notifications Supported Lead Scoring Supported Lead Segmentation Supported Performance Metrics Supported Personalization Supported Pipeline Management Supported Predictive Dialer Features Call Monitoring Supported Call Recording Supported Call Results Supported Call Transfer Supported Callback Scheduling Not Supported Campaign Specific Caller ID Not Supported Contact Management Supported FCC Compliance Not Supported FTC Compliance Not Supported Lead Capture Supported Lead Management Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported Sales Acceleration Features Campaign Management Supported CPQ Not Supported Dialer Supported Email Sequencing Supported Email Templates Supported Email Tracking Supported List Building Supported Meeting Scheduler Supported Predictive Analytics Not Supported Reporting Supported Sales Gamification Not Supported Sales Intelligence Supported Sales Workflow Management Supported Sales Enablement Features Collaboration Supported Contact Management Supported Content Management Not Supported Document Management Not Supported Goals / Quota Management Supported Lead Management Supported Meeting Management Supported Performance Management Supported Presentation Management Not Supported Proposal Management Not Supported Territory Management Not Supported Training Management Not Supported Sales Engagement Features Call Scripts / Call Steps Supported CRM Integration Supported Email Sequences Supported Email Tracking / Automation Supported Lead Management Supported Reporting / Analytics Supported Sales / Voice Dialer Supported Sales Automation Supported Search Supported Task Management Supported Templates Supported Workflow Management Supported Sales Force Automation Features Call Management Supported Campaign Management Supported Channel Management Supported Commission Management Supported Contact Management Supported Contract Management Not Supported Customer Database Supported Email Marketing Supported Field Sales Management Not Supported Lead Management Supported Opportunity Management Supported Performance Metrics Supported Proposal Generation Not Supported Referral Tracking Not Supported Sales Forecasting Supported Territory Management Supported
800response: Integrations Claude Duet Not Supported Exopen Not Supported Finsi Not Supported Fireflies.ai Not Supported Google Drive Not Supported HubSpot CRM Not Supported HubSpot Marketing Hub Not Supported Incredible Not Supported Josys Not Supported Kindo Not Supported Master Metrics Not Supported MeetMinutes Not Supported Metorial Not Supported Microsoft Excel Supported Salesforce Spiff Not Supported Segment Not Supported Sendblue Not Supported Trellus Not Supported Xplenty Not Supported Zapier Not Supported Show More Integrations View All 2 Integrations	Close: Integrations Claude Duet Supported Exopen Supported Finsi Supported Fireflies.ai Supported Google Drive Supported HubSpot CRM Supported HubSpot Marketing Hub Supported Incredible Supported Josys Supported Kindo Supported Master Metrics Supported MeetMinutes Supported Metorial Supported Microsoft Excel Not Supported Salesforce Spiff Supported Segment Supported Sendblue Supported Trellus Supported Xplenty Supported Zapier Supported Show More Integrations View All 159 Integrations
800response: Claim 800response and update features and information Claim 800response and update features and information	Close: Claim Close and update features and information Claim Close and update features and information