Reply Pro

Reply Pro

Basedin
+
+

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About

The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.

About

Break down CX silos and eliminate IT complexities and bottlenecks with Reply Pro's end-to-end tools. Engage all your departments in the CX process to improve customers' experiences and identify opportunities for revenue growth. We hook up all your engagement opportunities in a single inbox, provide tools and automation to decrease costs, and make customer engagement a scalable breeze. With tools and automations, Reply Pro scales authentic customer engagement opportunities, reporting capabilities, and easier resolution processes while driving the costs down (both software and employee costs). Monitor and respond to online reviews from all of the major sites, including collecting your own 1st party reviews. We help you build and optimize 3rd party profile pages and location pages - leading to more traffic, engagement, and customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Salesforce brands interested in a powerful omnichannel suite

Audience

Companies looking for an end-to-end customer experience platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

1440
Founded: 2009
United States
www.1440.io

Company Information

Basedin
Founded: 2013
United States
replypro.io

Alternatives

Alternatives

Famepilot

Famepilot

Famepilot Internet
Systum

Systum

Systum, Inc.

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Instagram
Salesforce
Salesforce Order Management
TikTok

Integrations

Instagram
Salesforce
Salesforce Order Management
TikTok
Claim 1440 and update features and information
Claim 1440 and update features and information
Claim Reply Pro and update features and information
Claim Reply Pro and update features and information