Best Communications Software in the USA - Page 76
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Compare the Top Communications Software in the USA as of June 2026 - Page 76
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1
Grasp
Grasp
Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service. Mail, phone, chat, socials: have you ever been more accessible? It’s a fantastic way to get closer to your customers. But you also need to keep control. Grasp puts all your contact moments in one timeline, so you never miss the opportunity for a good conversation. We put all your customer contact moments into one clear timeline. You keep an overview of the relationship and your support team gets straight to the point. First time right, every time. Proactively start a conversation about something your customer wants to know - that's how you score points. We help you get things going by clearly mapping out your customers’ needs. Grasp is built on positive energy. You can feel it when you work with us. And your customers will feel it every time they contact you.Starting Price: €29 per user per month -
2
FastLink
FastLink Software
Real-time route changes. New routing solutions are implemented the moment rate changes or overrides are entered. Multiple safeguards to increase revenue while preventing traffic from being routed at a loss. Eliminate errors and protect from losses due to the daily chore of working with complex vendor rate sheets. Full suite of options dedicated to maximizing profit margins for domestic traffic. The number one concern we hear from prospective clients is the lag time between creating a new routing solution and how long it takes for it be implemented. While waiting for a new route solution to take effect, you’re losing money. With razor thin margins in our industry, time is a luxury that can’t be afforded. This industry issue became an opportunity for FastLink. It challenged us to make our auto-routing solution better, faster and smarter than what our competitors can offer. After careful analysis our team of talented programmers set to work.Starting Price: $500 per month -
3
Ventuno
Ventuno Technologies
Launch and grow your video streaming service using Ventuno, a SaaS OTT platform. Quickly launch your websites and apps using our customizable templates. Platforms supported - Your branded website, mobile apps (Android, iOS), and OTT apps (Roku, Apple TV, Android TV, Amazon Fire TV, LG TV, and Samsung TV). You get all the features needed to manage your OTT service - IT infrastructure, video CMS, encoder, video player, ad-server, payment gateway integration, servers, CDN, and analytics. Monetize your service in all possible ways - ads, subscriptions, and pay-per-view. The best part? You get a single dashboard to manage your entire video business - right from uploading, distributing, monetizing, and analyzing your videos and live streams. Have any questions? Contact us today!Starting Price: $299 -
4
AireContact
AireSpring
The days when customer service interactions were limited to the telephone are gone and they’re not coming back. Businesses now have to manage customers across multiple channels, including email, chat, and social media. Customers expect to be easily able to reach someone in their preferred channel without having to pick up the phone. However, while many organizations have made an effort to respond to their customers with multi-channel support, the quality of service is highly uneven. Even though the majority of businesses have recognized the need for multi-channel customer service, they have yet to implement it effectively and consistently in their call centers. All too often, customers still have to use the phone if they want to get meaningful assistance. It’s not hard to find out why service is inconsistent across different channels: whether intentionally or not, organizations have ended up separating these channels into separate groups. -
5
iEasyRecorder for Mac
321Soft Studio
A powerful yet easy-to-use Mac audio recording software that allows you to effortlessly record sounds and music from any running application, website and VoIP conversation. It also can record from more than one application at the same time. The built-in audio editor also allows you to edit audio clips without leaving its interface. iEasyRecorder - audio recording software makes it easier than ever to record music on your macOS. Whether you are looking at a YouTube music video or listening to a podcast, simply click on the record button to capture audio and save it into high-quality MP3, AAC or M4A audio files. Record audio from any application, like Spotify, iTunes, FireFox, Safari, Chrome, QuickTime Player, VLC, and etc. Support VoIP Call recording, it can record sounds from voice chat programs like Skype, iChat, FaceTime, etc. It seamlessly works on online radio sites, including Lastfm, GrooveShark iTunes, and Radio. It can be easily integrated into your existing VoIP apps.Starting Price: $29.95 one-time payment -
6
Poll Perfect
Poll Perfect
An easy to use app that uses custom templates to collect data. The data can be used to produce reports based on the type of data collected. A simple yet powerful template designer. Users can create new templates in minutes. Use the data collected to produce reports to help identify trends. Upload the results to a secure location, which can be accessed from anywhere. Or keep them stored locally and produce instant reports.Starting Price: $20 per month -
7
Customer Thermometer
Customer Thermometer
Real-time, actionable feedback from your customers at your fingertips. One-click surveys your customers will love…to respond to See for yourself Get an account and 10 surveys completely free! Our customers regularly get a 80%+ response rate. Reduce customer churn by addressing customer issues in real-time. Increase positive reviews and word-of-mouth across multiple platforms. We meet or exceed all GDPR requirements and work with many Fortune 500 companies. Start sending surveys in as little as 2 minutes–no development required.Starting Price: $29 per month -
8
RxVantage
RxVantage
We bring the education resources that life science companies create into an easy-to-use app that healthcare providers and their staff use to get the answers they need for patients. We’re proud of the fact that 9 out of 10 of our customers would recommend us to a colleague. We could tell you this all day, but we’d rather you hear it directly from them. To deliver the best care, practices need a way to connect with life science experts, instantly, from anywhere. With Virtual Meetings, practices can now run remote in-services or 1-1 meetings that are as seamless as meeting in person. -
9
Call2Kitchen
CCDEx Technologies
Committed in providing Restaurant Chains advanced technology resources, essential to streamline operations to meet restaurant’s growing customer demands. Find opportunities to improve your customer experience and stay informed on your business processes with our Supervisor Module. Have full control of your business operations by monitoring your agents, inventory, and analytics. System can be customized to meet the unique needs of your operations. Avoid long wait time and improve your customer experience with our sophisticated phone router. Calls are sort, managed, and distribute to an available agent, features are fully customizable. Mimic the functionality of your desk phone on your screen with our VoIP Softphone software. It comes with all necessary features – calls transferring, hold, multiple lines and voicemail. Manage team’s communications effectively directly from the server.Starting Price: $45 per month -
10
Beyond Feedback
Beyond Feedback
We deliver actionable insights directly from our clients’ most important stakeholders, their customers and employees, that enable continuous improvement of our clients’ strategy and business operations. We are eminently practical, drawing on our many years of experience in leadership roles working directly for companies just like our clients'. We understand our clients' needs and we are creative in finding solutions. Our experienced Client Executives serve as a single point of contact for our clients. This enables us to learn your business well and makes us easy to work with. We do not use cookie-cutter approaches - each project is customized to meet our clients' specific business needs. Rather than generating reports full of statistical summaries that sit on a shelf, we emphasize operational insights while still providing strategic value. Our service recovery action alerts, customer-identified field reports, and employee recognition alerts are popular examples.Starting Price: $2,000 one-time payment -
11
Mopinion
Mopinion
All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.Starting Price: $229/month -
12
Nixxis Contact Suite
Nixxis
Voice, Chat, Email, SMS, Whatsapp, Facebook, Instagram, Twitter, LinkedIn, Appstores, Forms, Blogs, etc... all managed by your Representatives or our Bots, taking care of your customers, identifying their intents and giving you the best insights to delight them. Artificial intelligence is embedded in order to automate what can be automated and give your Customers and Agents a seamless experience. Machines are there to help so don't hesitate to use them and multiply your productivity by 300%. Our reputation for a Telecom-grade platform has now crossed so many borders that the largest Telecom operators, Energy companies and Banking & Finance players trust us to take care of their most important asset: customers.Starting Price: $20.00 per user per month -
13
Newlio
Newlio
Surveys don’t have to suck, but more often than not, they do. In fact, just 31% of market research companies feel that market research is reliable. That’s why we created Newlio. In the same way that emails are optimized to drive click-through and websites are optimized to drive conversion, Newlio surveys are optimized to drive authentic responses to your questions. Simply put, if you care about the quality of your survey results, you’ve come to the right place. The Newlio platform, paired with the right audience and the right questions, is proven to deliver actionable insights. We have a solution for your audience, from wherever they originate. Newlio is the only online survey platform with an audience engagement score (AES). Analogous to an email spam score, the AES allows you to ensure your survey is optimized prior to deployment. Using a proprietary, algorithmic approach, Newlio tracks question type, time of engagement, response patterns and numerous other variables.Starting Price: $65 per month -
14
Bright Pattern
Bright Pattern
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and today are delivering an architecture for the future with an advanced cloud-first approach. -
15
MeetCheap
MeetCheap
Why MeetCheap? Quite simply because we’re 1/10th the price of our competition while providing a rock solid, reliable and intuitive web conferencing solution. Our unbeatable price point has made it affordable for any country in the world with an Internet connection. It is no longer a service for deep pockets and large companies. We have made it affordable for everyone. Here at MeetCheap we own everything including the data center. There is absolutely no middle man or third party with our company. It is simply us and our customers. We take our third party savings and put them directly onto you, our customers. We have been providing web conferencing solutions for over 8 years and are constantly improving. Nowhere in the webinar and video conferencing arena will you find everything that we offer for such a low monthly fee. Get the videoconferencing platform starting from $9.97 per month.Starting Price: $9.97 per month -
16
Bazaarvoice
Bazaarvoice
Redefining how brands and consumers connect, create and innovate. Your consumers' needs never stop evolving. And neither do we. Collect many types of user-generated content (UGC), including ratings and reviews, visual content, and shopper questions and answers. Leverage our sampling services and community to get more content, faster. Reach in-market shoppers early in the journey. Find consumers when they are in market, and deliver the best shopping experience. Capture more search traffic with authentic customer content search engines love. Be there in all the moments that matter. Connect with people so they buy with confidence, no matter where they shop. Ensure you have content wherever and whenever people research — in-store, on your site, and on social — worldwide. Put buyer insights to work. Learn about your shoppers using our robust tools. Develop better products, create more powerful marketing, and deliver inspiring shopping experiences. -
17
Survs
Enough Pepper
Survs lets you create professional surveys easily with your team. Its friendly interface and compelling features provide everything you need to get great feedback. Survs helps you easily build questionnaires with a simple and clean interface, beautiful themes, and flexible options. Collect responses via multiple channels — link, email, on social networks, or right from your website. Collaborate with your colleagues on multi-user accounts and assign different roles to each account member. Generate beautiful and flexible web reports and share results with colleagues, clients, and your audience.Starting Price: €19 per month -
18
Inqwise
Inqwise
Create survey with our free and easy to use online survey tool. You can create unlimited surveys with unlimited questions, add logo and customize your survey theme that match your brand, our survey tool makes it easy to create great looking surveys. Collect responses to your survey using multiple collectors. Share a link to your survey through email, Facebook, Twitter or your blog. Embed survey directly into your web page. Make survey analysis easy with a full set of reporting features such as real-time summary, pivot tables, segmentation tools, trend analysis, and text analytics. Export your survey data to Excel, CSV. Inqwise is an online survey software tool that makes it easy to create online surveys. Whether you're looking for to do an advanced survey or gather customer feedback. Inqwise can help you create online surveys to collect and analyze data.Starting Price: $7.95 per user per month -
19
SurveyPie
SurveyPie Tech
Easy-to-use edit panel largely increases efficiency. Over 10 question types are available. Tree-from panel for you to adjust survey structure. Drag to change question orders. Add logic rules to questions or choices. Set up collectors for different respondents groups and get 1 link for each collector. Set up collectors for Facebook and Twitter. A special collector for websits/Apps who has independent user system. API, the best solution for website users. Create charts for reports. Analyze respondents' behaviours to help improving survey contents. Source report tells you which source is more effective. Export report and raw data as spreadsheet. Share report via links to keep your team members updated. View results with tables and charts. SurveyPie, the easy to use online survey tool.Starting Price: $29.90 per month -
20
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
21
2ask
amundis Communications
With the intuitive questionaire generator you can create your questionnaire very quickly and easily. You can arrange the structure of the questionnaire individually, and formulate the questions and answers freely. You can also use one of our templates (e.g. customer/employee survey) and customize it according to your requirements. As soon as you begin creating your online questionnaire you will be able to view it in its final form, allowing you to test and tune it extensively. Using filters or skips, you can easily implement even complex branching logic in your questionnaire without any programming skills. In addition, single questions or entire pages can be conditionally viewed. Possible conditions include particular answers, previously assigned parameters, or specific participant data.Starting Price: €198 one-time payment -
22
QuestionStar
QuestionStar
QUESTIONSTAR is one of the most powerful tools for online surveys. Extensive functions packed into a user-friendly interface make it easy to create professional surveys of any complexity level and to analyze and statistically analyze collected data online. Correlations, crosstabs, regression analysis, t-tests, etc. can be done online in the tool. Additional analysis software becomes obsolete with QUESTIONSTAR in most cases. All professional functions are available in all tariffs. Flexible customization of questionnaire and white-label surveys is possible on all paid plans. Results of analyses, tables and graphs can be exported and edited in MS Office. Free version available.Starting Price: €0 -
23
Eval&GO
Eval&Go
Easily create, publish and analyze your online survey, questionnaire, and quiz. Our powerful online survey maker allows you to use plenty of question types, insert images and videos, and add your logo and your brand’s colors to create a spectacular online survey, form, and questionnaire. Distribute your online survey by email or publish a link on a website, on your blog, use QR codes, Facebook, Twitter, and more, and get your results in real-time! Generate an advanced and professional survey report in 1 click. Customize it and publish it in a variety of formats (online, Word, PDF, Excel, PowerPoint). Use the PRO+ Team account to collaborate on creating and analyzing your online forms and get the best of your survey maker. Organize your PRO+ Team account based on your goals. Become successful together. Many companies are already using Eval&GO survey makers to create their surveys, forms, and questionnaires. Follow their lead, and create your own online survey!Starting Price: $29 per month -
24
Poll Everywhere
Poll Everywhere
Seamlessly engage audiences across hybrid workspaces through live online polling, surveys, Q&As, quizzes, word clouds, and more. Powering hybrid work and inclusive conversations. Visualize employee feedback in real time with a variety of activities, then measure engagement, follow up on feedback, and uncover next steps. Organize engaging content with fully customizable Folders and a navigation system built to fit your team's unique workflows. Download the Poll Everywhere app for PowerPoint, Keynote, or Google Slides and add polls to your existing presentation decks in just a few clicks. Over 4 million customers have trusted Poll Everywhere to keep their data safe. Our mission and reputation rest on our ability to provide users with industry-leading security across all features and activities. Enjoy all the things you love about Poll Everywhere, directly in Webex. Engage your audience, capture feedback, and present live results all in one place from wherever you work.Starting Price: $120 per year -
25
Scorebuddy
Sentient
Empower Contact Center Managers, Quality Managers and Customer Service Agents to manage customer experience using a single platform built around flexible scorecards that grows and adapts to your organization’s evolving needs. Allowing you to make decisions about where to focus your quality management resources. Engage and upskill your agents with dashboards that provide immediate feedback. Deliver targeted training & coaching using a full-service LMS to fill knowledge gaps. Take advantage of the depth of experience of our team who continues to deliver innovative quality management solutions. We understand your challenges and develop solutions that address the dynamic landscape of customer service. Scorebuddy delivers measurable, positive change to contact centers worldwide. Scorebuddy needs the contact information you provide to contact you about our products and services.Starting Price: $159 per month -
26
Dacast
Dacast
Grow your business with video and enhance your organization’s communication. Live Streaming & Video Hosting Platform. We know that streaming live events and hosting video can be challenging sometimes. That’s why we’ve brought you a dedicated team for 24/7 support, along with a strong knowledge base and an active online community. Engage your audience with live streaming video. Utilize transcoding, monetization, security and content management features for a professional broadcasting experience. Use Dacast’s secure video hosting capabilities to live stream unlimited channels of video content on your own web page. With private video hosting, you’re in control of your content. Security is a priority when it comes to professional broadcasting. In addition to Dacast’s gold-standard cyber security features, use privacy tools to control who can and cannot view your content. Host, monetize, and broadcast with an end-to-end live streaming solution.Starting Price: $19 per user per month -
27
Brightcove
Brightcove
Brightcove: The most trusted streaming technology company in the world Brightcove creates the world’s most reliable, scalable, and secure streaming technology solutions to build a greater connection between companies and their audiences, no matter where they are or on which devices they consume content. In more than 80 countries, Brightcove’s intelligent video platform enables businesses to sell to customers more effectively, media leaders to stream and monetize content more reliably, and every organization to communicate with team members more powerfully. With two Technology and Engineering Emmy® Awards for innovation, uptime that consistently leads the industry, and unmatched scalability, we continuously push the boundaries of what video can do. -
28
PstViewer Pro™
Encryptomatic
PstViewer Pro™ is a viewer for opening, searching and converting different kinds of email content, including .pst, .ost, .msg, .eml, and .mbox files. Use PstViewer Pro to convert emails between different formats. Save email and file attachments as PDF documents. Bulk export and convert emails Also supports bulk printing of emails. Download the free 15 day trial.Starting Price: $79.99 -
29
3CLogic
3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.Starting Price: Contact for a quote -
30
JungleMail for SharePoint
EnovaPoint
JungleMail is built to enhance your internal communications. Assemble engaging and fully responsive templates in minutes by dragging various elements – content blocks, sections, titles and other elements – and dropping them straight into newsletter body. Import news from your SharePoint sites right into your email. Use detailed analytics to analyze top links, click patterns, device use and other key metrics to come up with a perfect tone and timing for your organization. Mail merge data from your SharePoint lists, groups and other sources to auto-populate and fine-tune your message based on recipient profile and conditions. No coding skills required. JungleMail operates completely within your local network and domain. No external web service calls or data storage are required. JungleMail security is based on SharePoint list, folder and item security model. Fine-tune user access to features.Starting Price: $1,199 one-time payment
