Audience

Companies of all sizes that want a powerful review management tool and solution to connect with customers

About Bazaarvoice

Redefining how brands and consumers connect, create and innovate. Your consumers' needs never stop evolving. And neither do we. Collect many types of user-generated content (UGC), including ratings and reviews, visual content, and shopper questions and answers. Leverage our sampling services and community to get more content, faster. Reach in-market shoppers early in the journey. Find consumers when they are in market, and deliver the best shopping experience. Capture more search traffic with authentic customer content search engines love. Be there in all the moments that matter. Connect with people so they buy with confidence, no matter where they shop. Ensure you have content wherever and whenever people research — in-store, on your site, and on social — worldwide. Put buyer insights to work. Learn about your shoppers using our robust tools. Develop better products, create more powerful marketing, and deliver inspiring shopping experiences.

Pricing

Free Version:
Free Version available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Bazaarvoice
Founded: 2005
United States
www.bazaarvoice.com

Videos and Screen Captures

Bazaarvoice Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Bazaarvoice Frequently Asked Questions

Q: What kinds of users and organization types does Bazaarvoice work with?
Q: What languages does Bazaarvoice support in their product?
Q: What kind of support options does Bazaarvoice offer?
Q: What other applications or services does Bazaarvoice integrate with?
Q: What type of training does Bazaarvoice provide?

Bazaarvoice Product Features

Customer Feedback

Surveys Not Supported
Behavior Analytics Not Supported
Website Feedback Not Supported
Net Promoter Score (NPS) Not Supported
Bug Reports Not Supported
Screenshot / Screen Capture Not Supported
Visual Feedback Tools Not Supported
Live Chat Not Supported
Alerts / Notifications Not Supported
Video Feedback Not Supported
Community Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
User Testing Tools Not Supported
Negative Feedback Management Not Supported

Influencer Marketing

Campaign Management Not Supported
CRM Not Supported
Faceted Search / Filtering Not Supported
Influencer Discovery Not Supported
Payment Tracking Not Supported
ROI Tracking Not Supported
Social Media Monitoring Not Supported

Reputation Management

Response Management Supported
Review Generation Supported
Review Monitoring Supported
Social Media Metrics Supported
Campaign Management Not Supported
Gamification Not Supported
Sentiment Analysis Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management

Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Social Sharing Supported
Campaign Management Not Supported
Sentiment Analysis Not Supported
White Label Not Supported

Social Media Marketing

Conversion Tracking Not Supported
Customer Targeting Not Supported
Contact Management Not Supported
Keyword Filtering Not Supported
Analytics Not Supported
Automated Publishing Not Supported
Multi-Account Management Not Supported
Content Management Not Supported
Post Scheduling Not Supported

Bazaarvoice Additional Categories