Audience
Companies of all sizes that want a powerful review management tool and solution to connect with customers
About Bazaarvoice
Redefining how brands and consumers connect, create and innovate. Your consumers' needs never stop evolving. And neither do we. Collect many types of user-generated content (UGC), including ratings and reviews, visual content, and shopper questions and answers. Leverage our sampling services and community to get more content, faster. Reach in-market shoppers early in the journey. Find consumers when they are in market, and deliver the best shopping experience. Capture more search traffic with authentic customer content search engines love. Be there in all the moments that matter. Connect with people so they buy with confidence, no matter where they shop. Ensure you have content wherever and whenever people research — in-store, on your site, and on social — worldwide. Put buyer insights to work. Learn about your shoppers using our robust tools. Develop better products, create more powerful marketing, and deliver inspiring shopping experiences.
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Review collection is not rocket science. After all, all we do is help you collect video, photo & text reviews from your customers. We then display these reviews on Your Site, on Google and on your Social Media platforms. By displaying genuine reviews most of our clients see an uplift in conversion within a few weeks. Last year we launched four new features including, SMS collection, video reviews, social proof & influencer. None of them cost our clients a penny extra. Fully customized, branded email review collection gives your customers a simple way to leave feedback, without logging in. Give multiple ways to write reviews with SMS, Facebook, Live Chat and In-store review collection. Useful, engaging and well-designed emails produce better conversion rates. We give you the power to fully brand your customer emails with our handy WYSIWYG editor, or you can delve into the code for full customisation.
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Pricing
Free Version:
Free Version available.
Integrations
Company Information
Bazaarvoice
Founded: 2005
United States
www.bazaarvoice.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Bazaarvoice Frequently Asked Questions
Q: What kinds of users and organization types does Bazaarvoice work with?
Bazaarvoice works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Bazaarvoice support in their product?
Bazaarvoice supports these languages: English.
Q: What kind of support options does Bazaarvoice offer?
Bazaarvoice offers support via online.
Q: What other applications or services does Bazaarvoice integrate with?
Bazaarvoice integrates with: Bitergia Analytics, Cerebra, ChannelMix, Chatdesk, Commanders Act, CrowdTwist, Annex Cloud, eStar, Foyer, Fresh Relevance, FuseCommander, iPost, Meltano, PredictSpring, Pure360, Pypestream, Remarkable Commerce, Salesforce, TrueLoyal, Khoros, Sweetspot, Topbox, TrustCommander, and Vesta and more.
Q: What type of training does Bazaarvoice provide?
Bazaarvoice provides training in the form of documentation.
Bazaarvoice Product Features
Reputation Management
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Social Media Metrics
Supported
Campaign Management
Not Supported
Gamification
Not Supported
Sentiment Analysis
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
Review Management
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Supported
Social Sharing
Supported
Campaign Management
Not Supported
Sentiment Analysis
Not Supported
White Label
Not Supported
