Best Chatbot Software for Pipedrive

Zendesk

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

7,600 Ratings

Starting Price: $25/agent/month

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HubSpot CRM

HubSpot

HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.

25,028 Ratings

Starting Price: Free

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Pylon

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

58 Ratings

Starting Price: $59 per month per seat

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SurveySparrow

Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.

2,989 Ratings

Starting Price: $19.00/month/5,000 responses

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LiveHelpNow

• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companies

15 Ratings

Starting Price: $21.00/month/user

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Freshdesk

Freshworks

Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.

31 Ratings

Starting Price: $15.00/month/user

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Lime Connect

Lime Connect is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in the Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls etc. Lime Connect offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Lime Connect's AI Automation Hub, you can create AI chatbots, smart FAQ pages & interactive contact forms to automate your support. With our GPT-4 integration, the bot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant software

94 Ratings

Starting Price: $90.00 per month

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Selzy

Selzy is an ecosystem of easy-to-use marketing automation tools that helps small and medium businesses grow. From list growth and crafting a perfect email to segmentation, automation, A/B testing, and analytics, Selzy covers it all. - Launch your first campaign in less than 15 minutes: use smooth drag-and-drop email builder, 140+ goal-oriented templates, and AI writing assistant - Anti-spam email checker: have every email rated and get personalized tips to improve deliverability - Grow your list with customizable pop-up forms - Connect your favorite tools: Shopify, WordPress, Woocommerce, Airtable, Salesforce, HubSpot, Pipedrive, and so much more - Get 24/7 help from our support team (real humans with top-notch email marketing experience).

28 Ratings

Starting Price: $7 per month

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Tidio

Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.

16 Ratings

Starting Price: $0

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LiveChat

LiveChat Software

For the fastest and the most efficient way to help your customers, turn to LiveChat! As a leading live chat and help desk software solution for business, LiveChat transforms teams into customer service rockstars with its simple and easy-to-use applications. Apart from its core live chat functionality, LiveChat provides a wide range of add-on modules for sales and marketing automation as well as integrations with third-party customer relationship management (CRM) solutions.

10 Ratings

Starting Price: $16.00 per agent per month

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User.com

User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →

10 Ratings

Starting Price: $249.00/month

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Slaask

The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand.

7 Ratings

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Parnidia Neria

Parnidia

Parnidia AI Chatbot Neria is a multilingual chatbot for automating customer service and increase sales. It operates 24/7, responds instantly in over 80 languages, and is trained on business-specific data to provide accurate answers.The chatbot captures leads, recommends products, tracks orders, integrates with websites, CMS, and warehouse systems. Why Neria AI chatbot is better than human? - Always responds positively to your customers. No fatigue or negativity. - Responds instantly. Neria answers in 3 seconds. No waiting time for your customers. - Executes specifics tasks on autopilot. Captures leads, tracks orders, recommends solutions and even more. We provide custom integration and knowledge base creation as a service during onboarding. ROI on AI Chatbot: 587% (through time savings) User Satisfaction Rate: 88.58% (Thumbs up on AI messages) Accuracy Rate: 81.26% (8 out of 10 questions are answered correctly)

6 Ratings

Starting Price: €149/month + €1495 setup

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ConneXio

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio is The Future of Customer Engagement and Workforce Management Software - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Phones - CRM - UCaaS / CCaaS - Dialer - BPO & Outsourcing Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways. Featuring ways to make your job easier; - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

3 Ratings

Starting Price: $29.99

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HappyFox

HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.

2 Ratings

Starting Price: $9/agent/month

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Crisp

Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.

2 Ratings

Starting Price: $25.00 per month

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Collect.chat

Collect.chat is always ready to answer any of your customers' questions. It doesn't need breaks, coffee breaks, or even lunch breaks! The Collect.chat bot will be with you all the time - day and night, weekday and weekend, all year round! No matter how many customers you have, Collect.chat can take care of them all! Along with never-ending patience and politeness, Collect.chat will provide customers with a tailored experience each time they visit your website! Since our chatbot is constantly interacting with visitors proactively, they are more likely to enter their information. We provide you with insights about the conversion along with their data! You'll save on acquisition costs as Collect.chat will cut down the time and money spent on sourcing for leads, which often leads to disappointed customers and wasted money. The chatbot qualifies and converts your visitors into customers by engaging them in a conversation rather than filling boring forms.

1 Rating

Starting Price: $14.00/month

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Flow XO

Flow XO is a powerful automation product that allows you to quickly and simply build incredible chatbots that help you to communicate and engage with your customers across a wide range of different sites, applications and social media platforms. A chatbot is a computer-generated application that is capable of having a virtual conversation with a human in such a way that they don’t really feel like they are talking to a computer. A chatbot shouldn’t pretend to be a human, but it should act like one. Chatbots are perfect as a front-door to your business, providing a simple and friendly way for customers to ask basic questions or send information instead of searching through website content or completing traditional online forms. The possibilities are almost endless. Flow XO customers have developed a range of chatbots that are completing a variety of tasks to help them communicate with their customers.

1 Rating

Starting Price: $19 per month

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Picky Assist

We know how important a conversation is to a business. Teambox is blended after doing extensive research in the market that offers similar products and services in order to ensure that we have covered everything for the businesses who want to go the extra mile to provide the best communication experience for customers and an easy collaboration tool for the teams. Bring all your team members into a single unified platform to manage the customer queries received in WhatsApp & Facebook Messenger. Create Departments to make the team organized and route specific chat to a department based on the message context or customer attribute values like a user asking for a sales query of a particular product route to the right department or to a user.

2 Ratings

Starting Price: $14 per month

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Lyro

Tidio

Lyro is an AI agent for customer service developed by Tidio, designed to help small, medium-sized, and enterprise businesses manage customer support efficiently. Improve resolution rates and time to respond metrics, boost customer satisfaction. - Lyro can handle up to 64% of customer inquiries automatically, responding in under 6 seconds. - It integrates easily with a website and uses existing support content to generate accurate answers. - Supports multiple languages and works across live chat, WhatsApp, Instagram, and Messenger. - Capable of performing tasks like checking order status, recommending products, and creating support tickets. - Allows human agents to monitor and step in when needed to ensure proper handling of conversations. It's a useful tool for automating routine support and improving response times without losing human oversight. Free 7-day trial available. No credit card required.

Starting Price: $749

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Trengo

Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.

Starting Price: $22 per agent per month

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SilFer Bots

Automate sales, marketing, and support on Facebook. Increase your revenue now while reducing your costs with Messenger bot. Automate your placing order process or sales funnel with a Facebook Messenger bot. Automate your customer support and your 1000+ FAQs with our built-in AI tool. Connect your Facebook Ads to your bot and let your bot qualify your lead before your sales agent. Connect you Shopify, WooCommerce or build your own store with our built-in eCommerce tool.

Starting Price: $9 per month

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Warmly

Cut costs and deliver more conversations to your active sellers. Al fueled orchestration of buyer intent delivered automatically. Start seeing ROI in minutes. Buy once through Warmly and gain access to the best-in-class enrichment and intent data to power your automation. Combine intent with action to capture buyer interest in the moment, before your competitors do. Reveal, enrich, and qualify accounts researching you on your site and personalize engagement with them in real-time across email, LinkedIn, and live chat. Augment your sales team with generative Al assistants who connect on your behalf at optimal moments in the buyer's journey. Work every target account that visits your site in multi-threaded conversations with decision-makers without needing to add headcount. Consolidate all the tools, workflows, and actions needed to instantly capture the interest of decision-makers. Harnesses the power of your existing tools to automatically identify and convert high-intent visitors.

Starting Price: $850 per month

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WizyChat

WizyChat AI offers a way to make your own GPT-4 chatbots, tailored for helping customers and businesses. It can learn from various sources like website links, e-commerce sites, FAQs, and documents including PDFs and Word (more than 15+ file types), ensuring quick and accurate responses. Easily add a clever GPT-4 chatbot to your WordPress, Shopify, Wix, or Webflow site with simple setup steps. WizyChat works with more than 5000 apps through services like Zapier and Make, including WhatsApp, Slack, MS Teams, and Facebook Messenger. Start from a forever-free plan that lets you try making your AI assistant quickly. Plus, WizyChat has special options for digital agencies looking for white-labeled solutions or something different than Chatbase, SiteGPT, or CustomGPT. Use Cases of WizyChat: - Create personalized sales offers - Schedule meetings - Qualify and segment leads - Pass leads to CRM

Starting Price: $15 per month

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Thinkstack

Maximize your organizational efficiency with a GPT-powered chatbot maker. Involves selecting and securely uploading files from your chosen storage solution to the bot's memory for subsequent analysis. Create your own custom ChatGPT, perfectly tailored to your needs to answer any question and perform complex functions. Construct your chatbot effortlessly with minimal clicks. The interface is designed to be user-friendly and intuitive, catering to users without a technical background. Businesses of all sizes can now harness the power of AI with our platform. Our live AI chatbot can automate tasks like raising support tickets, answering ticket-specific details, setting up meetings, making CRM entries, streamlining operations, and reducing manual workload. Your chatbot collects data on customer interactions to identify user engagement patterns and customer pain points, provide better chat support, and gather feedback.

Starting Price: $16 per month

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Chatbot Builder AI

ChatbotBuilder.ai is a leading AI chatbot platform that enables users to create, customize, and deploy intelligent chatbots across various channels, including websites, social media, emails, and phone calls. The platform offers a user-friendly interface, making it accessible for both beginners and professionals to build sophisticated chatbots without the need for coding skills. Key features include seamless integration with popular messaging platforms such as Facebook Messenger, WhatsApp, and Instagram, as well as support for multiple AI models, including OpenAI's GPT-4 and Google's Gemini, enhancing the chatbot's natural language understanding and response capabilities. Additionally, ChatbotBuilder.ai provides advanced analytics to monitor chatbot performance, customizable templates to match brand identity, and a mobile-first design ensuring accessibility across all devices. The platform also offers a free sandbox account for 14 days, allowing users to explore its features.

Starting Price: $199 one-time payment

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Octocom

Provide instant human-level conversations 24/7, in any language, on any channel. Automate customer support and sales without sacrificing customer satisfaction. Decrease costs and improve efficiency while providing instant human-level support 24/7. Handle most tickets without intervention, while handing over tougher cases to humans. Experience higher conversion rates as your customers find it easier to understand and choose the right products, much like the personal touch of a seasoned salesperson in a traditional brick-and-mortar store. Engage customers with personalized messages that get triggered by specific actions, such as add to cart, product page visits, cart abandonment, or order completion. Our bots aren't limited to a web-based chat interface. They can be deployed on any channel, including WhatsApp, Instagram, and more.

Starting Price: $50 per month

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Chatsimple

Chatsimple is a copilot for your website visitor powered by AI. Create the best AI copilot to sit beside every visitor. Engage with every visitor and give them a VIP experience. Navigate visitors to the right products & case studies instantly. Change the way your customers interact with your website. The most intuitive search engine for your business. Proactive engagement with potential buyers. Capture the visitor details and qualify their needs. Summarize insights on customer needs and issues. Personalized responses for quick and informed decisions. Get a personalized sales agent for your website. Convert visitors to customers even while you sleep. Detection and support of 175+ languages. High-quality responses 24/7 across multiple channels. Engage in conversations to increase customer lifetime value. Chatsimple is ready to help your customers any time of the day, so you can focus on all customers and deliver consistently.

Starting Price: $49 per month

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ChatMasters

Empower your business with AI customer service solutions. Seamlessly integrate our AI solutions to enhance your customer service, reduce costs, and personalize client experiences. Dealing with bad customer service as a lifelong pain point, I believed we could just connect customers with AI and it would work like magic. However, the reality was not that simple. By implementing AI-powered chatbots, businesses can significantly cut down on manual labor and overhead expenses. ChatMasters allows you to automate routine tasks, leading to substantial cost savings in the long run. With ChatMasters, you can provide consistent and accurate responses to customer inquiries. Our chatbots are designed to handle queries effectively, ensuring that customers receive top-notch service every time. Never miss out on assisting a customer, regardless of the time of day. ChatMasters' chatbots operate round the clock, ensuring that your clients always have access to support when they need it.

Starting Price: $29.99 per month

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HubSpot Customer Platform

HubSpot

Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.

Starting Price: Free

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Best Chatbot Software for Pipedrive

Compare the Top Chatbot Software that integrates with Pipedrive as of October 2025

What is Chatbot Software for Pipedrive?

Zendesk

HubSpot CRM

Pylon

SurveySparrow

LiveHelpNow

Freshdesk

Lime Connect

Selzy

Tidio

LiveChat

User.com

Slaask

Parnidia Neria

ConneXio

HappyFox

Crisp

Collect.chat

Flow XO

Picky Assist

Lyro

Trengo

SilFer Bots

Warmly

WizyChat

Thinkstack

Chatbot Builder AI

Octocom

Chatsimple

ChatMasters

HubSpot Customer Platform

Best Chatbot Software for Pipedrive

Compare the Top Chatbot Software that integrates with Pipedrive as of October 2025

What is Chatbot Software for Pipedrive?

Zendesk

HubSpot CRM

Pylon

SurveySparrow

LiveHelpNow

Freshdesk

Lime Connect

Selzy

Tidio

LiveChat

User.com

Slaask

Parnidia Neria

ConneXio

HappyFox

Crisp

Collect.chat

Flow XO

Picky Assist

Lyro

Trengo

SilFer Bots

Warmly

WizyChat

Thinkstack

Chatbot Builder AI

Octocom

Chatsimple

ChatMasters

HubSpot Customer Platform

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