Best Call Recording Software - Page 4
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Compare the Top Call Recording Software as of June 2026 - Page 4
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1
Callback Tracker
Callback Tracker
Callback Tracker is a communications suite application offering callbacks, live chats, email, and SMS messaging for streamlined customer interactions. With Callback Tracker, compatibility is not an issue. Our application works with any website, and you’ll be finished with the installation in a matter of minutes. Forget about constantly updating your contact number or guessing at country codes or call instructions. You’ll get phone calls, live chat, SMS messaging, and email all from one tool. The dashboard is where you’ll find a comprehensive overview of all your communication, stored in chronological order. You’ll be able to easily flip between call logs, text messages, and chats to make sure your customers are getting the support they need. Callback Tracker even lets you listen to the recording of all your calls, so you’ll have the information you need to keep improving your service and support.Starting Price: $9 per month -
2
VCC Live
VCC Live
VCC Live is an Enterprise Cloud Contact Center software provider that for more than 10 years has been consolidating its presence internationally as a reliable business solution for companies dealing with wide-range customer communications through a variety of channels, including Phone, SMS, Email, Webchat, and Social media. Know more about our solution: https://vcc.live/Starting Price: $45 per month -
3
Castel Cloud
Castel Communications
Software as a Service (SaaS) or cloud-based call center solutions are a fundamental shift from premises-based systems—for the better. The Castel Call Center as a Service subscription-based business model relies on innovative technology to deliver seamless call center communications so agents can quickly and efficiently focus on their customer interactions. With our cloud-based solution, your business has the advantage of a state-of-the art call center that is scalable and reliable without the installation, management, maintenance and capital hardware or software expenditures of an on-premises platform. Castel consolidates all your inbound and outbound workflow processes and Castel applications into a single portal—accessed with a single link. -
4
Yo Telecom
Yo Telecom
Much like how your smartphone is more than just a device for making and receiving calls – Yo telephone systems are packed with cutting-edge features that not only increase your communication efficiency, but also maximise your customer experience. From feature-rich business phones to user-friendly marketing tools, all of our services are chosen to help increase your business’ success. Our business telephone systems are more than just a business landline… Track your missed calls, integrate your CRM on your PC with your business phones, and automatically record all calls in the cloud. Handle cordless calls from anywhere on site with 100% coverage guaranteed. -
5
Ringover
Ringover
ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!Starting Price: $44.00/month/user -
6
maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
7
Jog.ai
Jog.ai
Whether you are hosting a conference call with 10 people or just calling an important contact, Jog.ai lets you remain focused on the call. We record and transcribe the call, make it easy to mark important moments in real-time. Jog knows exactly who is talking, so when you look back at a call it reads like a screenplay. Click any word in the transcript and immediately hear the actual call audio. Need to host a conference? That's included. Want to call someone direct? use our mobile app! Jog even integrates with popular CRM and ATS tools. Tell Jog to capture a note for you and that moment is automatically highlighted in your call. Jog.ai knows exactly who said what, so when you are reviewing calls it reads like a screenplay. Just click a word to start playback of the call at that point. Jog.ai automatically utilizes the most effective speech recognition platform based on what type of call you are making and then uses advanced NLP to highlight important parts of your call.Starting Price: $5 per month -
8
CompletePBX 5 IP PBX
Xorcom
Virtual IP PBX (Private Branch Exchange) or Phone System Appliance – CompletePBX is the heart of Xorcom hardware and software phone systems. Built on top of the solid Linux and Asterisk platforms, it’s built for stability and performance. CompletePBX was designed from the ground up to combine ease of use, advanced features and security at every level. Download free, fully functional CompletePBX 5 VM – evaluation virtual machine now! Check out our FREE online certification training course that will take you step by step through all the basics of CompletePBX system. Save a lot of time and effort by trying to go at it alone. Let us help you get there faster. -
9
Enghouse Smart Interaction Recording
Enghouse Networks
Feature-rich multi-channel recording, quality monitoring and voice analytics solution used by businesses of all sizes across the world for compliance, security and improving service levels. Unlock customer insight using audio mining and speech-to-text transcription coupled with an advanced text index and search engine. Smart Interaction Recording is a cloud-based, multi-tenant platform offering Telecom Operators with a rich value to add a suite of services. Operators can provide corporate customers with regulatory compliant recording within verticals such as finance, insurance and healthcare. -
10
Mobile2CRM
Mobile2CRM
The only global, operator-agnostic solution that captures and integrates cellular communications with enterprise call recording, CRM, AI-based BI, and other systems. The painless and cost-effective solution ensuring that every business (cellular) call, anywhere, at any time is automatically logged into the CRM system. Employees business mobile calls – at the office, at home or traveling – are seamlessly captured and transferred to the CRM and call recording systems. Automatically record, track, document, transcribe, and integrate mobile calls, SMS records, and other forms of business-critical mobile communications without infringing on the privacy of employees’ personal mobile devices! Upscale the engagement of your customer-facing teams. One device – Multiple business profiles. Enable your employees to use their cellular devices for work interactions, while respecting the privacy of their private interactions. Log only business calls and text messages.Starting Price: $30 dollar per user per month -
11
SignalWire Work
SignalWire
SignalWire Work is a complete office alternative in your web-browser. Keep your team connected, happy, and productive - from anywhere. Keep your remote team connected with the only video collaboration platform designed to enable the real connections your team needs to function at its best. See your entire team and workspace from a single dashboard and join, transfer, and create video rooms on-demand. Try it free for 30-days. Sign in to your virtual lobby and head to the watercooler to catch up with colleagues while you sip coffee. Or head straight to your office and lock the door to go heads down. As an entirely distributed organization of O.G. communications developers, we couldn't find a video solution that wasn't, well...crappy. So we built our own. Scheduled meetings, always-on workrooms, breakrooms, or happy hours - customize your space to how your team works best. Highest quality audio and video with bandwidth optimization.Starting Price: $349 per month -
12
Call Recorder - Save & Listen
madduck
Record incoming and outgoing calls. Voice to text: Turn your call recordings into text. Voice Recorder: Handy when you need to take a quick note. Country local number service in several countries. Enhanced security: Do your recordings contain sensitive information? Just add a passcode on the "Records" screen and no one will access your recordings without it. Organize your recordings as you see fit: Call Recorder names the calls automatically but you can rename them and favorite them as you wish for easier access. Advanced search: You don’t remember which recording contains the information you need? No problem: Just type a keyword you pronounced during. Apple Watch & iMessage Apps: Record and access your calls from anywhere. App Clip & Widget app – Start recording without opening or even downloading the app. Background Play: Enables you to listen to your recordings in the background without having to keep the app open. -
13
HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
14
WildJar
WildJar
Call tracking software to supercharge your business. WildJar helps businesses become wildly successful by reducing customer acquisition costs and increasing revenue 10x. It's time to tame your inbound phone leads. Discover exactly which advertising channel has caught your customer’s eye. Have they called before? Is the lead valuable? We can help answer all your questions in real-time. Analyze what your staff is saying (or not saying) and transform every conversation into a good one. Seamlessly integrate WildJar call data into your preferred platforms to complete customer journeys and measure ROI. See the results marketers get by using WildJar's award-winning call tracking and analytics platform. WildJar is the most sophisticated call tracking and calls intelligence solution, helping businesses and marketers optimize and drive higher revenue from inbound phone leads. Record your phone leads to improve sales effectiveness and help with staff training and development.Starting Price: $39 -
15
FreJun
FreJun
FreJun automates calling, logging your business calls and insights with your favorite workflow tools in a single click. Eliminate manual dialing and make more calls with click to call and autodial. All the calls are recorded and logged automatically which you can use for future reference and training. Improve call pickups with the help of Google verified calls or True caller on your FreJun virtual number. Use FreJun’s analytics to track your team’s performance and find which part of your process is working and which can be improved. No more switching between multiple apps! Integrate FreJun with your existing workflow tool, and get all your call data organized in one place.Starting Price: $17.50 per month -
16
Neotel
Neotel 2000
With Neotel you can add the CRM module to your Neotel PBX. Telemarketing, customer service tools for contact center as the predictive dialer. Neotel’s virtual PBX has linked 100% of the power of its virtual PBX with the services offered by cell phones so that you can fully benefit from all the advantages offered by this linkage. Call internally at zero cost without limits forever, since they would be between extensions of both landlines and mobiles. In addition, they also benefit from the bonuses contracted from mobile extensions. Finally, with a single bill, you can easily control your fixed and mobile costs. The call center room coordinator will be able to visualize at a glance the status of all his teleoperators, knowing in which status they are, and being able to perform online actions, such as conference supervision, etc. The coordinator will load the database and the system automatically makes the call when it is connected it transfers it to the teleoperator.Starting Price: €12 per month -
17
Thrio
Thrio
Whatever the size or shape of your enterprise, however many agents you have, whether it’s customer service, sales, or care you provide, our cloud contact center platform helps you stay at the heart of the conversation. A sales and customer care world where agents are happier and infinitely more productive. Where every single customer leaves satisfied and intent on returning. Where every service provider and enterprise has access to sophisticated cloud technology that’s neither hard to use, nor painful to upgrade. A platform architected specifically to reduce cost, vendor hassles, and integration headaches. Tech that’s flexible enough to be used exactly how you need. With an eye towards minimal downtime. Thrio handles inbound and outbound voice, SMS, chat, email, and social interactions. Our unified routing engine brings together these channels within a powerful native workflow automation framework. It’s hybrid communication at its finest.Starting Price: $89 per month -
18
Allo
Allo
Allo is the ultimate phone system for solopreneurs and small businesses. Built for mobile-first teams, it lets you manage calls, SMS, and voicemails from anywhere. • With features like an AI receptionist, AI call screening, spam blocking, and call forwarding, you stay focused on what matters. • Use a second phone number to separate work and personal life. • Set business hours, route calls with an IVR, or send them straight to voicemail. • Allo also offers call recording, summaries, and CRM integrations to help you stay organized and never miss a lead. No extra hardware, no hassle—just smarter communication from your smartphone.Starting Price: $25/month -
19
Aspect Quality
Aspect, an Alvaria Brand
Impact customer satisfaction, improve agent effectiveness and comply with legal requirements and security concerns with an effective way to assess quality of voice and text-based customer interactions. Effective customer engagement requires a strong emphasis on call center agent quality control. By integrating quality monitoring with recording and survey capabilities, you can identify the most appropriate interactions, evaluate agent performance and capture real-time customer feedback to provide insight on both business issues and contact quality. Easily record, playback, stop, start and pause both two-sided voice and desktop interactions. Recording gives insights into the complete customer experience and helps improve agent quality and performance. Robust evaluation tools give insights into the complete customer experience and help improve agent quality and performance. -
20
Callcap
Callcap
Gain control over collections with Cogent, an on-premise debt collection and case management solution. Cogent features include rules engine, on-boarding, document management, and calendar management functionalities. With Cogent's rules engine, users get a set of predefined rules and conditions for data assessment and evaluation. Cogent's case management functionality enables users to manage case records and dates. Our analysts are real people who can pick up on the subtleties of conversation and emotion in every call. We secure call recordings in redundant paths and are equipped to remove sensitive customer information. We offer industry-best times for processing and grading calls while maintaining quality and attention-to-detail. Callcap employs world class developers and has the ability to deliver unique project requirements. Callcap was the first to provide near real-time call monitoring and a proprietary listen system. -
21
CallN
CallN
Automated Call Intelligence. Drive actionable insights from interactions between the two most important resources in your business; your employees and customers. Automate QA processes across all interactions, easily identify specific areas where additional agent training may be required and optimize team performance. Ensure your business complies with regulatory and privacy laws and is effectively managing risk. Pause/resume calls at leisure and receive alerts for potential compliance issues. Unlock insights from your customer interactions and gain the tools to measure and improve your business to customer engagement and experience. Get a clear understanding of what customers say and want via powerful sentiment analysis, campaign monitoring, topics analysis, segments and much more. Call recording and tagging simplified. CallN makes it easy to tag and organise your calls while creating custom rules to minimise repetitive tasks.Starting Price: $13.50 per month -
22
Voiptime Contact Center
Voiptime Cloud
Increase talking time up to 300% with a versatile cloud-based call center solution. It has everything you'll ever need: automated call distribution, IVR system, call campaigns with 3 dialing modes (Preview, Power, Predictive), auto dialing, mini CRM, call scripting, quality assurance, and comprehensive reporting. Enjoy the capabilities of Voiptime Cloud Contact Center software trusted by 1000+ users!Starting Price: $70 per user per month -
23
Trust+
ServeMeBest
Trust+ is a ground-breaking call recording service with the unique ability to share recordings with the caller. As well as offering a convenient new service for customers, Trust+ brings unprecedented transparency, is a clear statement of trust, and acts as a powerful market differentiator. Designed for integration with your IVR system, Trust+ lets callers choose to record a call with the contact center. If the caller opts for recording, the call is recorded and stored in the Trust+ service. The caller is notified of the recording location by SMS for convenient recording retrieval. Trust+ is suitable for all high quality customer care operations in any sector including telecoms, utilities, travel, hospitality, logistics, government, finance and healthcare. -
24
RECITE
Numonix
We believe you should be able to record and listen to your calls the way you want to. This is why our RECITE recording solution offers 80 customizable widgets and dashboards, 100 replay permission levels, 8 recording modalities, 50 canned and modifiable reports, and 4 types of built-in storage support. Screen Recording of the agent’s desktop that is synchronized to the audio recording, which provides a comprehensive view of the customer interaction. Quality Management tool for quality assurance and management to evaluate employee performance, ensure adherence to corporate procedures and maximize staff productivity. Customizable Dashboards tool enables agents, supervisors and administrators to view real-time metrics. Web-based storage and retrieval for easy, secure sharing of files via email (.WAV format). -
25
Calabrio Call Recording
Calabrio
Record every call, every time and transform customer interactions into a trove of highly usable data. Guarantee 100% capture and simplify compliance. Quickly search hundreds of hours of calls to prove adherence, settle disputes and mitigate risk. Connect the voice of your customer with key goals across the business. All calls, all the time. Never miss a call. Don’t let customer interaction data slip through the cracks. Ensure you’re seeing the full picture of your customers and your contact center operations. Stay ahead of technical issues—minimize downtime. Put an invaluable safety net in place. Automatically monitor call center infrastructure. Get instant alerts to potential issues. Address problems before you end up missing a call. Automatically organize call data. Turn mountains of call data into neatly categorized information. Powerful metadata tagging capabilities automatically identify and organize call data. -
26
Smarsh
Smarsh
Smarsh is an AI-powered communications intelligence platform built for regulated industries. It captures, stores, and monitors communications across voice, email, mobile, chat, video, and emerging digital channels at scale. Designed to meet strict regulatory requirements, Smarsh helps organizations comply with SEC, FINRA, MiFID II, FCA, and global recordkeeping standards. Advanced AI analytics surface risks, uncover insights, and identify patterns hidden within massive volumes of communications data. The platform enables proactive risk mitigation by detecting issues such as insider trading, misconduct, and data misuse early. Its cloud-native architecture delivers hyperscalability, performance, and enterprise-grade security. Smarsh turns communications data into actionable intelligence that strengthens compliance and decision-making. -
27
SpeechLog Call Recorder
Globitel
Globitel’s SpeechLog Call Recorder solution provides comprehensive call recording that adapts easily to unique operational requirements of any call center. It supports virtually any telephony environment, including traditional TDM and VoIP, enabling a seamless transition during technology migrations, as your business grows and evolves. Comprehensive multi-site call recording and playback capabilities optimize the use of network resources and enables data center consolidation while providing transparent and universal access to stored calls regardless of where and how they were captured. Globitel’s SpeechLog Call Recorder gives you complete control over the architecture you want to deploy your call recording system to. The effectiveness of Globitel’s SpeechLog Call Recorder solution is exemplified in the redundancy and high-availability options, providing round-the-clock functionality if you cannot afford any failure. -
28
PracticeCompass
PracticeCompass
Discover a suite of real-time task management patient scheduling, and insurance verification solutions that help track every step of the revenue cycle management process from patient billing to billing reconciliation. Convert every call to scheduled appointments and increased revenue. Listen to calls, review customer service and discover hidden causes of lost revenue. Manage phone calls, record and track them for quality and patient satisfaction. Create marketing campaigns in 3 easy steps, track and measure results. Now you have real-time tracking of patient calls, marketing cost and investment per patient and conversion rates. Practice Compass delivers ROI marketing that builds your practice volume. Wherever you are, you can now use PracticeCompass to check on your staff productivity, patient schedules, marketing programs, and more. Stay in touch with your business and let our Practice Management Software guide your practice to success.Starting Price: $299 per month -
29
Replay Call Recording
Trisys
With the most comprehensive and flexible search facility in the industry, Tapit Call Accounting gives you limitless potential to customize search filters. Easily create unique filters using the tools we provide. Add searchable text, tags, or call filters to specific calls for simple categorization and quicker recovery. Tapit together with Replay Call Recording makes producing desired reports and accessing call records, seamless. The Replay product suite delivers high quality digital recordings in practically every possible telephony configuration. Text notes may be added during playback of recordings, allowing alternative search capabilities by entire or partial words. Built-in easy auto-archive and auto-backup functionality for recordings. Recordings can be played, downloaded or emailed as attachments. Automated cataloging and centralized voice repository. -
30
Eclipse CMS4
Datatrack
See a quick return on investment through cost savings, improved operational efficiencies and better customer service. Our Call Management System (CMS4) provides organizations with the ability to take control of their telephony costs with detailed analytics on performance. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need and in the format you require. CMS4 is provisioned either as an On-Prem, Cloud or a complete hosted managed service solution. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need in the format you require. You can use CMS4 to measure the traffic at each gateway or trunk group and produce grade of service reports that will clearly show you if your capacity matches your demand. This information can be used to ensure that your system is running efficiently to meet current demand and forecast future requirements.
