Search Results for "helpdesk" - Page 2
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Showing 136 open source projects for "helpdesk"
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Brynhildr Viewer
Viewer for Brynhildr
Viewer for Brynhildr http://blog.x-row.net/?p=2455 viever. helpdesk forum http://forum.ru-board.com/topic.cgi?forum=5&bm=1&topic=48024&start=80#lt -
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Open Help Desk Tools
Free tools for helpdesk and security admins
Open Help Desk Tools aims to help IT departments to solve users problems with Windows stations. It could be also helpfull for security audits. IT allows to: - Read Windows Event Log (with sorting, filtering) Not everything works yet ... working on it :) -
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ESC System Ctrl
Tools to help you control IT systems and escape their control over you
monitor - pings nodes, records response times, and alerts when unreachable checkinout - check in/out tracker for Helpdesk items logger - configuration change logger and notifier assets - asset manager (yet to be developed) projects - project tracker (yet to be developed) -
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Workstation HelpDesk
HelpDesk for Customer Relation Management on single workstation.
The program has been developed under Delphi XE5, for Windows XP, 7. It's intended as a single workstation support to follow up customer relations. Allows short notes of customer requests. Status of request. Additional memo and email sending by default Client. Search by filtering. Issue of tickets for scheduled followup. Tag system -
An All-in-One EMR Exclusively for Therapy and Rehab.Managing your therapy and rehab practice is a time-consuming process. You spend hours on paperwork, billing, scheduling, and more. Raintree’s Therapy & Rehab EHR is here to help you manage your practice more efficiently. With our all-in-one solution, you’ll get the tools you need to streamline your therapy and rehab practice, improve patient care, and get back to doing what you love.
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Cory Support
Cory Support is a PHP application submit support tickets and staff
Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests. -
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This project is for add-on module (extension) developers for web2project. All information and discussion on this project is here: http://forums.web2project.net/
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PEBDesk
A Helpdesk Ticketing and Asset Management System
PEBDesk is a light-weight, easily-installable PHP application that IT departments can use to manage trouble tickets and network devices. It is not, as of yet, intended as a public help desk system, but is rather to be used internally by the IT department. -
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Cyber Risk Assessment and Management PlatformWhen it comes to cybersecurity, what your clients don’t know can really hurt them. And believe it or not, keep them safe starts with asking questions. With ConnectWise Identify Assessment, get access to risk assessment backed by the NIST Cybersecurity Framework to uncover risks across your client’s entire business, not just their networks. With a clearly defined, easy-to-read risk report in hand, you can start having meaningful security conversations that can get you on the path of keeping your clients protected from every angle. Choose from two assessment levels to cover every client’s need, from the Essentials to cover the basics to our Comprehensive Assessment to dive deeper to uncover additional risks. Our intuitive heat map shows you your client’s overall risk level and priority to address risks based on probability and financial impact. Each report includes remediation recommendations to help you create a revenue-generating action plan.
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GLPI Helpdeskrating
Helpdeskrating is a GLPI Plugin, to rate assistance work
Helpdeskrating is a Plugin for GLPI http://www.glpi-project.org extending the helpdesk tickets with a new tab. Here the work of the technician can be rated in 4 different categories (overall, sollution, technician, time) with points from 1 to 6, where 1 is best and 6 is worst. In turn the technician can also rate the requester's communication, input and collaboration, also with points from 1 to 6. Additional to that the requester and the technician have the possibillity to add... -
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cfml-projectDirector
ColdFusion Application Management and Tracking.
A ColdFusion application for the creation of a centrally managed database for * project collaboration. * project tracking * helpdesk tickets * customer details. -
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Outlook Sync
Outlook Sync allow MS Outlook to WebService synchronization.
Outlook Sync is great utility that allows to synchronize your Microsoft Outlook emails with any external application. You can install and configure web-service that will receive your emails from Outlook and store them into your selected location. This can be any CRM, CMS, database, text files, etc. So you can synchronize your e-mails with any application that you want. Synchronization can be done on manual or automated basis. You can check a log of synced mails to know when they was... -
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Project Management, Collaboration and Time Tracking. Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management (eg. systems and password tracking) and has a range of CRM type functionality.
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CRM für Kleinbüro und Heimbüro mit Schwerpunkt auf Verwaltung von Personenprofilen. Geeignet sowohl private Arbeitsvermittler und Arbeitslosen-Initativen, als auch für Fundraising, Wohnungsmarkt, HelpDesk/Hotline und mehr... Wichtige Mitteilung: An diesem Projekt arbeiten wir seit 2010 nicht mehr. Support-Anfragen werden nicht mehr beantwortet.
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CETA Support
Customised helpdesk and issue tracking system
A custom helpdesk and tracking system for use with multiple paying clients and multiple developers and support assistants. We have always had issues with using multiple systems for our client-facing helpdesk and our development tracking databases. We have decided to spend some time developing something that suits our needs more specifically, and we are open-sourcing the project so that others may benefit if they find it useful. -
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Web-based application (RoR) for support organization of work of the department of customer support (helpdesk). System webowy usprawniający organizację pracy działu helpdesk. http://helpdesk-wmi.no-ip.org/ http://sf.net/apps/gallery/helpdesk-wmi/
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OTRS TicketInvoice
OTRS open source extension
Extension module to popular open source ticketing system. Extension handles invoicing associated with helpdesk services. -
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Ticket Cluster
Java aplication who groups related text documents, text mining
Ticket Cluster is a java aplication who groups related text documents(text is extracted from a helpdesk) into clusters, providing an overview of the document set. This is done without preconceptions about keywords — this Java software analyzes the text and identifies the structure that arises naturally. The extraction phase depends of the data of the helpdesk, in the current implementation there is a php script who extracts all text from numered tickets (Facil HelpDesk ) to a folder... -
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Sheridan Support Suite
A web based helpdesk, ticket system & IT Service Management Solution
Sheridan Support Suite is a bespoke open source IT Service Management Solution featuring client manament, ticket system, client/user management and asset management. Sheridan Computers are an IT Support company, after trying numerous both open source and commercial applications which didn't really offer what we wanted, we decided to develop our own system in-house. Requirements where: - Add individual clients - Assign sites to clients - Assign users to clients - Assign assets to... -
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jHelpDesk is a simple, flexible and extremely easy to use software for supporting company's helpdesk team.
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LynxHD is a PHP helpdesk that is stylish and full of features. LynxHD has been updated with greater security and a new user interface. The Best Free PHP Helpdesk Solution.
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The I-Metrics CMS is a complete web content management system for start-up businesses, blogs, personal sites. Includes great SEO, Helpdesk, it's multilingual, you can group content in different ways. Easy to learn, customize and expand.
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Joomla! 1.5 native helpdesk application with built-in knowledgebase. Inspired by open source Liberum ASP-based helpdesk.
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PostgreSQL + PHP driven project management website. All projects can have notes, todo's, and associated helpdesk issues. Supports separation of projects into teams/groups. Extensive logging system and unique upgrade system for ease of upgrading.