Paessler: Easy to Use With Enterprise Power. Free Trial
A low-code dashboard makes monitoring intuitive for any admin, while scripting and custom sensors give experts full control.
You shouldn't have to choose between a monitoring tool that's easy to use and one that's powerful enough for a complex environment. PRTG's low-code interface lets any admin build dashboards, set alerts and monitor devices without scripting, while custom sensors and full API access are there when your team needs deeper control. One platform, no compromise. Download a free 30-day trial now.
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...Helpy lets you harness the power of automation with Carin™, a customer support bot that can answer up to 90% of Tier 1 questions autonomously. All this and more guarantees better performance results for your helpdesk staff and the delivery of outstanding customer service experiences every time.
Project Management, Collaboration and Time Tracking. Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management (eg. systems and password tracking) and has a range of CRM type functionality.
Web-based application (RoR) for support organization of work of the department of customer support (helpdesk). System webowy usprawniający organizację pracy działu helpdesk. http://helpdesk-wmi.no-ip.org/ http://sf.net/apps/gallery/helpdesk-wmi/