Search Results for "helpdesk"
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Showing 83 open source projects for "helpdesk"
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SKUDONET ADC, operates at the application layer, efficiently distributing network load and application load across multiple servers. This not only enhances the performance of your application but also ensures that your web servers can handle more traffic seamlessly.
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As your users rely more and more on Cloud and Internet-based technologies, reliable internet connectivity becomes more and more important to your business. With Bigleaf’s proven SD-WAN architecture, groundbreaking AI, and DDoS attack mitigation, you can finally deliver the reliable internet connectivity your business needs without the limitations of traditional networking platforms. Bigleaf’s Cloud Access Network and plug-and-play router allow for limitless control to and from anywhere your traffic needs to go. Bigleaf’s self-driving AI automatically identifies and adapts to any changing circuit conditions and traffic needs—addressing issues before they impact your users. Bigleaf puts you in the driver’s seat of every complaint and support call with full-path traffic and network performance data, delivered as actionable insights, reports, and alerts.
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp... -
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django-helpdesk
A Django application to manage tickets for an internal helpdesk
A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. django-helpdesk was formerly known as Jutda Helpdesk, named after the company which originally created it. As of January 2011 the name has been changed to reflect what it really is: a Django-powered ticket tracker with contributors reaching far beyond Jutda. django-helpdesk includes a basic demo Django project so that you may easily get started with testing or developing django-helpdesk. The demo... -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings... -
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
Out-of-the-box scripts. Around-the-clock monitoring. Unmatched automation capabilities. Start doing more with less and exceed service delivery expectations.
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
iTop stands for IT Operations Portal. It is a complete open source and web based IT service management platform including a fully customizable CMDB, a helpdesk system and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of adds-on and web services to integrate with your IT. iTop also offers mass import tools to help you being even more efficient. Project source code has moved to https://github.com/Combodo/iTop -
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TeemIp - IPAM and DDI solution
IP Address Management - CMDB - Ticketing - DNS and Zone Management
TeemIp is a free, open source, WEB based, IP Address Management (IPAM) tool that provides comprehensive IP Management capabilities. It allows you to manage your IPv4, IPv6 and DNS spaces: track user requests, discover and allocate IPs, manage your IP plan, your subnet space, your zones and DNS records in accordance with best in class DDI practices. At the same time, TeemIp's CMDB allows you to manage your IT inventory and links your CIs to the IPs they use. Project source code is... -
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OcoMon - PHP
Sistema Completo para gestão de demadas de suporte técnico e ativos
O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente! -
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i-doit - Open Source CMDB & ITSM Tool
ITIL conform CMDB solution for documenting your entire IT landscape
i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation: The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification. i-doit allows... -
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Kwok Information Server is an open source IT management system, providing IT asset tracking (hardware inventory and software license), issue tracking (helpdesk), service contract management, vendor contact management, and knowledge base.
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When it comes to cybersecurity, what your clients don’t know can really hurt them. And believe it or not, keep them safe starts with asking questions. With ConnectWise Identify Assessment, get access to risk assessment backed by the NIST Cybersecurity Framework to uncover risks across your client’s entire business, not just their networks. With a clearly defined, easy-to-read risk report in hand, you can start having meaningful security conversations that can get you on the path of keeping your clients protected from every angle. Choose from two assessment levels to cover every client’s need, from the Essentials to cover the basics to our Comprehensive Assessment to dive deeper to uncover additional risks. Our intuitive heat map shows you your client’s overall risk level and priority to address risks based on probability and financial impact. Each report includes remediation recommendations to help you create a revenue-generating action plan.
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Super_HelpDesk
Very good tool for IT department use.
Super HelpDesk is a free sofware to help IT department to collect case request then follow cases to user, it can auto generate monitor window for manager to monitor IT team jobs . and IT enginner can take case/handle over case/close case/update case easily. also each case will be logged in records can be review anytime. 13692277450@139.com. pls access http://www.pavogroup.top to get lastest version. -
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Helpdezk
HelpDEZk is a powerfull software that manages requests/incidents.
HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval... -
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Helpy
A Modern Helpdesk Platform
Helpy is a modern, self-hosted, on-premise customer support helpdesk platform designed from the ground up to give your customers a heroic customer service experience. Written in Ruby on Rails, Helpy seamlessly integrates support ticketing, Knowledgebase and a public community into one powerful solution. Helpy powers your helpcenter by providing a host of exceptional features, including multichannel ticketing, a full text searchable and SEO optimized Knowledgebase, community support forums... -
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phpRegister Project
Account management PHP Script with a software infracstructure
php login and user management script with an admin part to manage accounts, tickets, translations. Do you have a new web project to develop? By using phpRegister, you will have directly all the essential elements for the development of your platform: Account creation, identification, profile management, user support, contact page and even a license template! phpRegister is also a software infrastructure written in PHP with as main purpose to help developers to start a new web... -
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Electroneum Easy CPU & GPU Miner
Electroneum Easy CPU & GPU Miner
This is a super easy-to-use electroneum miner front end that is better than the official beginner miner in that it allows you to mine from a variety of different pools and custom pools, as well as allowing for more configurations. It is also better than a command-line-only miner or pre-configured miner in that it has automatic error correction, directly reports pool fees and payouts within the miner window, and does not force you to use a specific miner or pool. -
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Gestionale open source 360
CRM OpenSource
Gestionale 360 è software CRM open source per la gestione di documenti parametrico . E' un software web based e modulare. Realizzato da un fork di OpenSTAmanager Versione 1.1.0 -
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ASTRES
PHP powerful help-desk web software
ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news. -
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Brynhildr Viewer
Viewer for Brynhildr
Viewer for Brynhildr http://blog.x-row.net/?p=2455 viever. helpdesk forum http://forum.ru-board.com/topic.cgi?forum=5&bm=1&topic=48024&start=80#lt -
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Cory Support
Cory Support is a PHP application submit support tickets and staff
Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests. -
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This project is for add-on module (extension) developers for web2project. All information and discussion on this project is here: http://forums.web2project.net/
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PEBDesk
A Helpdesk Ticketing and Asset Management System
PEBDesk is a light-weight, easily-installable PHP application that IT departments can use to manage trouble tickets and network devices. It is not, as of yet, intended as a public help desk system, but is rather to be used internally by the IT department. -
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GLPI Helpdeskrating
Helpdeskrating is a GLPI Plugin, to rate assistance work
Helpdeskrating is a Plugin for GLPI http://www.glpi-project.org extending the helpdesk tickets with a new tab. Here the work of the technician can be rated in 4 different categories (overall, sollution, technician, time) with points from 1 to 6, where 1 is best and 6 is worst. In turn the technician can also rate the requester's communication, input and collaboration, also with points from 1 to 6. Additional to that the requester and the technician have the possibillity to add... -
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cfml-projectDirector
ColdFusion Application Management and Tracking.
A ColdFusion application for the creation of a centrally managed database for * project collaboration. * project tracking * helpdesk tickets * customer details.