Search Results for "help desk"
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Showing 186 open source projects for "help desk"
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Custom VMs From 1 to 96 vCPUs With 99.95% UptimeLive migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
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MongoDB Atlas runs apps anywhereMongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
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Peppermint
An open source issue management & help desk solution
Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests. -
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FreeScout
Free self-hosted help desk & shared mailbox
FreeScout is a super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self-hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control. FreeScout is the perfect help desk solution for those who need to provide professional customer support, but who can not afford to pay for Zendesk or Help Scout. ... -
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Ship Agents FasterGemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
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Papermerge
Open Source Document Management System for Digital Archives
Papermerge is an open source document management system (DMS) primarily designed for archiving and retrieving your digital documents. Instead of having piles of paper documents all over your desk, office or drawers - you can quickly scan them and configure your scanner to directly upload to Papermerge DMS. Store, organize and index scanned documents in PDF, JPEG and TIFF formats. Instantly find relevant information using full text, tags and metadata-based search. Papermerge is free and... -
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Inkeep
Create AI Agents in a No-Code Visual Builder or TypeScript SDK
...It lets developers and non-technical users create, manage, and orchestrate multi-agent systems using both a no-code visual builder and a full TypeScript SDK, giving two ways to define agent behaviors that stay in sync with each other. Agents built with this framework can act as real-time conversational assistants — for example, handling help desk inquiries, providing internal support to teams, or driving in-app experiences — and they can be extended to automate multi-step tasks that interact with external systems like CRMs, knowledge bases, or ticketing systems. The project includes support for designing rich workflows where agents communicate with each other (agent-to-agent communication) and maintain state. -
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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Qisutu
Open-source ticketing, service desk and CMDB software
Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It combines ticket management, customer and agent portals, queues, service and SLA management, automation, reporting, a knowledge base and an integrated CMDB in one self-hosted system. Qisutu supports eleven languages and can be extended through add-ons. The software is designed for organizations that want to operate their ticketing system on their own infrastructure and retain... -
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Traq is a PHP5+ and MySQL4+ based Project Tracking system with the ability to host multiple projects. Traq isn't just a ticket tracker, you can track "Milestones" of your project via the Roadmap/Milestone feature.
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Demo Series - Small Business Backup By VeeamWatch this on-demand demo series and learn how to protect your Microsoft 365 data with clear, simple, actionable steps that are easy to implement for businesses of all sizes.
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Roundup Issue Tracker
Simple-to-use/-install issue-tracking system: web, REST, email, CLI
Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been designed with flexibility in mind - it's not just another bug tracker. Roundup ships with a *demo tracker* to play with - after you've unpacked the source, just run "python demo.py" and load up the URL it prints out! ... -
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OcoMon - PHP
Sistema Completo para gestão de demadas de suporte técnico e ativos
O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente! -
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HopToDesk
Free open-source remote desktop for Windows, Mac, Linux, Android & iOS
...HopToDesk supports unattended access, file transfer, clipboard sync, multi-monitor viewing, remote audio, on-screen annotation, session recording, and TCP tunneling. Mobile devices can be remotely viewed and, on Android, fully controlled. For teams and MSPs, the HopToDesk Dashboard adds device management, a help desk with ticketing, single sign-on, two-factor authentication, custom branding, device policies, and remote command execution with approval workflows. Source code: https://gitlab.com/hoptodesk/hoptodesk -
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UltraVNC
UltraVNC: Remote Access Tools VNC/RFB Remote Desktop Support Software
UltraVNC: Remote Desktop Support Software - Remote PC Access - Remote Desktop Connection Software - VNC/RFB Compatibility - Virtual Network Computing - Remote Frame Buffer - FileTransfer - Encryption Plugin - Text Chat - MS Authentication -
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CMDBuild -Platform for Asset Management
Environment for configuring customized applications Asset Management
CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the... -
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ABillS (~AsmodeuS~ ISP Billing System)
OSS/BSS for ISP (internet pon voip iptv hotspot)
...IPoE,PPPoE, PPTP, L2TP, IPSec,OpenVPN (Cisco, Junipex MX,HUAWEI,ZTE, accel-ppp, mikrotik) Support RADIUS (Freeradius) PON (BDCOM,ZTE,C-Data,Huawai,V-Solutions,Stels) CRM for ISP, Callcenter, NetFlow, Monitoring, VoIP (GNU gatekeeper, Asterisk), IPTV, Hotspot (Mikrotik, DD-wrt), SNMP Monitoring (D-Link, Cisco), Help Desk, Mail management (Postfix, Spamassassin, Courier IMAP/POP). Multilanguage -
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Inventory Forms
Inventory Forms
Inventory Transfer Forms and Case Management System. This system is designed to create and collect inventory's transfer documents. The created and printed document can be passed to a customer with the inventory as a transfer form. The system has an advanced search function useful to find a specific document by various fields. The second function is the service requests' management system. The service requests for the transferred inventory could be registered to the system and... -
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GM Online Registration
Web Online Registration and Payment System for Events
Online registration and payment system for events, to be added to an existing web site (HTML or WordPress). Can be used for any type of registration that requires payment, such as events, membership, etc. Consists of HTML, CSS, Javascript, PHP, and MySQL files. Requirements: PayPal Seller account linked to a bank account Web Server with PHP scripting (version 5, 7, or 8) and MySQL database NOTE: This system has only been tested with a web host running a Unix/Linux operating system... -
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Free school management software - Gosfem
Gosfem is the only free and open source school management software.
Gosfem is the only free, open-source school software designed to solve the real problems faced by educators every day. Founded in March 2020, Gosfem was created in response to the lack of powerful, open-source school management software. From the start, we aimed to build a platform that is flexible, extensible, and easily customizable, with the core goal of helping teachers manage their tasks more efficiently. Our mission is to make high-quality, open source software available to... -
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TradingDeskPro
Multi-market charts and paper trading for desktop!
Trading Desk Pro is a desktop application for viewing market charts and practicing advanced trades with virtual funds. It supports cryptocurrencies. The app includes candlestick charts, technical indicators, simulated srders, AI-assisted chart analysis and a trade journal. Also, users can review their simulated trades and account performance, with records stored locally. -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. -
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Desktop-Clock
Using an Android device as a desktop clock
Настольные часы предназначены для использования мобильного телефона в качестве настольных часов. Если вы увлечённо чем-то заняты за компьютером, то разместив рядом с собой эти часы не утратите чувства меры и времени. Если вы находитесь не дома, в поездке, в путешествии, на отдыхе, где нет настенных/настольных часов, то с этими часами время будет у вас всегда перед глазами. Если вам нужно, чтобы экран телефона не гас (актуально, если у вас открыто какое-то приложение на телефоне и... -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. ... -
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Socket Help Desk Solution
A Platform Agnostic Help Desk Application for customer support teams
Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation. It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen. -
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Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
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qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
