Qisutu

Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It combines ticket management, customer and agent portals, queues, service and SLA management, automation, reporting, a knowledge base and an integrated CMDB in one self-hosted system. Qisutu supports eleven languages and can be extended through add-ons. The software is designed for organizations that want to operate their ticketing system on their own infrastructure and retain control over their data. Qisutu is licensed under the GNU Affero General Public License v3.0 or later.

Features

Ticket management
Service desk workflows
Integrated CMDB
Knowledge base
Service and SLA management
Automation
Reporting
Eleven languages
Self-hosted
Hosting

Project Samples

Project Activity

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License

Affero GNU Public License

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Additional Project Details

Operating Systems

Linux

Languages

Brazilian Portuguese, Czech, Dutch, English, French, German, Italian, Polish, Spanish, Turkish

Intended Audience

Customer Service

User Interface

Web-based

Programming Language

JavaScript, Perl

Database Environment

SQL-based

Related Categories

Perl Help Desk Software, Perl Customer Service Software, JavaScript Help Desk Software, JavaScript Customer Service Software

Registered

1 day ago

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