FreeScout Help Desk download

FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service.

Features

Ticket management system for handling customer inquiries
Multi-channel support including email integration
Team collaboration with internal notes and assignment
Customizable canned responses for quick replies
Reporting and analytics on support performance
Integration with third-party tools via plugins

Project Samples

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License

Affero GNU Public License

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Additional Project Details

Operating Systems

Linux, Mac, Windows

Programming Language

PHP

Related Categories

PHP Help Desk Software

Registered

2025-05-13

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FreeScout Help Desk

Free self-hosted help desk & shared mailbox

Get an email when there's a new version of FreeScout Help Desk

Features

Project Samples

Project Activity

Categories

License

Follow FreeScout Help Desk

User Reviews

Additional Project Details

Operating Systems

Programming Language

Related Categories

Registered