Socket Help Desk Solution download

Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation.

It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen.

Features

Text Conversation
Audio Conversation
Video Conversation
Screen Presentation
Ticketing
Multiple Agents
Agent To Agent Transfer
Department Routing Of Support
Agent Queue
Chat Interface Customization
External Content Integration (Knowledgebase)
Offline Ticket Submission

Project Samples

Project Activity

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Additional Project Details

Intended Audience

Developers

User Interface

React

Programming Language

JavaScript

Related Categories

JavaScript Help Desk Software

Registered

2022-12-11

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