Sheridan Support Suite Icon

Sheridan Support Suite

prealpha

A web based helpdesk, ticket system & IT Service Management Solution

5.0 Stars (2)
3 Downloads (This Week)
Last Update:
Download supportsuite.zip
Browse All Files
Windows Mac Linux

Screenshots

Description

Sheridan Support Suite is a bespoke open source IT Service Management Solution featuring client manament, ticket system, client/user management and asset management.

Sheridan Computers are an IT Support company, after trying numerous both open source and commercial applications which didn't really offer what we wanted, we decided to develop our own system in-house.

Requirements where:
- Add individual clients
- Assign sites to clients
- Assign users to clients
- Assign assets to clients
- Create service tickets with email updates
- Manage billing (email notification of billable jobs.

Requirements:-
- Apache (with mod_rewrite)
- MySQL v5+
- PHP 5.3

Sheridan Support Suite Web Site

Features

  • jQuery & jQuery-UI
  • Smarty template engine

KEEP ME UPDATED

Other Useful Business Software

Powerful Service Desk and Simple to Use ITSM Solution Icon

One IT support system that centralizes all your requirements – service desk/ITSM software: incident, remote desktop, reporting, ITAM & more.

Powerful Service Desk and Simple to Use ITSM Solution Icon
With over 15 years’ experience in the IT field, SysAid serves over 100K admins globally. Our unique help desk/ITSM solution is built to serve all your IT needs. SysAid provides one centralized system for: information, actions, communication, reporting, support, knowledge & more. Our easy to use ticketing system facilitates over 82M tickets a year, supporting over 2000 organizations in the US alone. We’ve been translated to more than 40 languages.
Powerful Service Desk and Simple to Use ITSM Solution
Are you an IT pro at a company with 1000+ employees?

User Ratings

★★★★★
★★★★
★★★
★★
2
0
0
0
0
ease 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
features 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
design 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
Write a Review

User Reviews

  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Thank you for your work.

    Posted 06/11/2013
  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    good job supportsuite

    Posted 09/19/2012
Read more reviews

Additional Project Details

Intended Audience

Information Technology, Customer Service, System Administrators

User Interface

Web-based

Programming Language

PHP, JavaScript

Registered

2012-03-15

Thanks for helping keep SourceForge clean.

Screenshot instructions:
Windows
Mac
Red Hat Linux   Ubuntu

Click URL instructions:
Right-click on ad, choose "Copy Link", then paste here →
(This may not be possible with some types of ads)

More information about our ad policies
X

Briefly describe the problem (required):

Upload screenshot of ad (required):
Select a file, or drag & drop file here.

Please provide the ad click URL, if possible:

Get latest updates about Open Source Projects, Conferences and News.

Sign up for the SourceForge newsletter:

JavaScript is required for this form.

No, thanks