Sheridan Support Suite Icon

Sheridan Support Suite

prealpha

A web based helpdesk, ticket system & IT Service Management Solution

5.0 Stars (2)
0 Downloads (This Week)
Last Update:
Download supportsuite.zip
Browse All Files
Windows Mac Linux

Screenshots

Description

Sheridan Support Suite is a bespoke open source IT Service Management Solution featuring client manament, ticket system, client/user management and asset management.

Sheridan Computers are an IT Support company, after trying numerous both open source and commercial applications which didn't really offer what we wanted, we decided to develop our own system in-house.

Requirements where:
- Add individual clients
- Assign sites to clients
- Assign users to clients
- Assign assets to clients
- Create service tickets with email updates
- Manage billing (email notification of billable jobs.

Requirements:-
- Apache (with mod_rewrite)
- MySQL v5+
- PHP 5.3

Sheridan Support Suite Web Site

Features

  • jQuery & jQuery-UI
  • Smarty template engine

KEEP ME UPDATED

Other Useful Business Software

WhatsUp® Gold - Start A Free 30-Day Trial Icon

All-in-one monitoring of your entire infrastructure with the industry's most user friendly pricing. Free trial of our award-winning software

WhatsUp® Gold - Start A Free 30-Day Trial Icon
If you are like the rest of our user community, your IT team is busy. With pressure to deliver on-time projects, you don’t have a lot of time to spend making your management tools work. You need network monitoring tools that work for you. You want tools that makes it easy to find performance issues before your users do and resolve them before they impact the business. That’s why tens of thousands of customers around the world love WhatsUp Gold.

User Ratings

★★★★★
★★★★
★★★
★★
2
0
0
0
0
ease 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
features 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
design 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
Write a Review

User Reviews

  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Thank you for your work.

    Posted 06/11/2013
  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    good job supportsuite

    Posted 09/19/2012
Read more reviews

Additional Project Details

Intended Audience

Information Technology, Customer Service, System Administrators

User Interface

Web-based

Programming Language

PHP, JavaScript

Registered

2012-03-15

Thanks for helping keep SourceForge clean.

Screenshot instructions:
Windows
Mac
Red Hat Linux   Ubuntu

Click URL instructions:
Right-click on ad, choose "Copy Link", then paste here →
(This may not be possible with some types of ads)

More information about our ad policies
X

Briefly describe the problem (required):

Upload screenshot of ad (required):
Select a file, or drag & drop file here.

Please provide the ad click URL, if possible:

Get latest updates about Open Source Projects, Conferences and News.

No, Thank you