Search Results for "helpdesk"

i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation: The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification. i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users. ...

Kwok Information Server is an open source IT management system, providing IT asset tracking (hardware inventory and software license), issue tracking (helpdesk), service contract management, vendor contact management, and knowledge base.

teemIP is an open source, web-based IP Address Management (IPAM) and DDI solution built on the iTop framework. It provides comprehensive IP management: IPv4/IPv6 plan management, subnet hierarchy, IP lifecycle, VLAN and DNS/DHCP integration. teemIP is now maintained by the teemIP SAS founding team: Christophe Naud (original creator), Martin de Laval and Quentin Ville. The company is being officially incorporated in July 2026. The project remains open source under AGPL...

A free thin client OS designed by a professional sysadmin to be very easy to setup, and so easy to use that your users can use it without instructions. You can have the thin client up and running within minutes and mass deploy it your way.

...It exposes functions to enumerate sessions, capture screenshots, pull clipboard contents, and manage connections—allowing administrators to script routine support and monitoring tasks for RDP hosts. Because it operates in the PowerShell ecosystem, it can be combined with standard modules for credentials, logging, and orchestration to implement helpdesk workflows or scaled health checks across many servers. The project tends to be useful in managed Windows estates where remote session visibility and lightweight automation reduce manual clicking in administrative consoles. It is positioned as an ops/productivity aid rather than a replacement for full remote-control software, emphasizing repeatable, auditable scripts for common remote desktop tasks.

Open Help Desk Tools aims to help IT departments to solve users problems with Windows stations. It could be also helpfull for security audits. IT allows to: - Read Windows Event Log (with sorting, filtering) Not everything works yet ... working on it :)

monitor - pings nodes, records response times, and alerts when unreachable checkinout - check in/out tracker for Helpdesk items logger - configuration change logger and notifier assets - asset manager (yet to be developed) projects - project tracker (yet to be developed)

jHelpDesk is a simple, flexible and extremely easy to use software for supporting company's helpdesk team.

An application used to do common tasks in a Helpdesk environment like resseting a user's account, unlocking an account, view groups, login scripts, connected workstations, and much more. This application can be launched directly from a network share.

Help Tickets - A web based trouble ticket/helpdesk application written in PHP with simplicity and extensibilty in mind. The aim is to provide a simple robust framework and focus on building extensions/modules that make the system powerful.

SDK Desk is an Open Source helpdesk and bugtracker system written in Java. After support tickets have been resolved, they may be published as knowledge articles, and made searchable for registered users.

zenTrack is a very successful and high quality HelpDesk application, it is now modulized into a nice looking and powerful Xoops Content Management System. The combination of Xoops+zenTrackXoops provides an advanced Customer Support Portal for enterprises

cSuite is a large "suite" of modules including a helpdesk, project/parts/client/workflow management, etc., written in Java with a MySQL backend. Version 1.0.0 expected Spring 2006.

Phenix Support Portal is a merge of features in mhd and IRM + further thoughts that the developer has come up with through the use of helpdesk software. It will provide the IT-support dept with a large set of tools, both web and desktop based to handle t

REQADM is a comprehensive request queue administration facility for helpdesks and other groups who track customer issues. Clients include full GUI (X or Windows), web, e-mail, command-line, batch and custom API. Includes report generator.

Open-N is a project to repackage Mozilla and provide support for end-users who do not fall under the Mozilla teams support of developers and testers. Support will be free (as in beer) community based utilizing an Open Source helpdesk software.