Search Results for "helpdesk"

i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation: The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification. i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users. ...

teemIP is an open source, web-based IP Address Management (IPAM) and DDI solution built on the iTop framework. It provides comprehensive IP management: IPv4/IPv6 plan management, subnet hierarchy, IP lifecycle, VLAN and DNS/DHCP integration. teemIP is now maintained by the teemIP SAS founding team: Christophe Naud (original creator), Martin de Laval and Quentin Ville. The company is being officially incorporated in July 2026. The project remains open source under AGPL...

monitor - pings nodes, records response times, and alerts when unreachable checkinout - check in/out tracker for Helpdesk items logger - configuration change logger and notifier assets - asset manager (yet to be developed) projects - project tracker (yet to be developed)