Search Results for "helpdesk"

Kwok Information Server is an open source IT management system, providing IT asset tracking (hardware inventory and software license), issue tracking (helpdesk), service contract management, vendor contact management, and knowledge base.

Ticket Cluster is a java aplication who groups related text documents(text is extracted from a helpdesk) into clusters, providing an overview of the document set. This is done without preconceptions about keywords — this Java software analyzes the text and identifies the structure that arises naturally. The extraction phase depends of the data of the helpdesk, in the current implementation there is a php script who extracts all text from numered tickets (Facil HelpDesk ) to a folder. ...

jHelpDesk is a simple, flexible and extremely easy to use software for supporting company's helpdesk team.

-Business Intelligence Framework / CRM / Intranet / Extranet / ERP / LMS / CMS / E-Commerce / POS

A Java / Swing Port of the OpenIT Project -- "An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization." -- See http://sourceforge.net/projects/openit for more details.

Apache Cocoon applications available are 1. a small shop 2. a drill-down directory 3. Helpdesk 4.DynaShop. Visit http://beaverdesk.sourceforge.net/

Auxilium Helpdesk is a system for registering and managing user requests.

HDS will manage your TroubleTickets e.g. within your Organisation. Includes Features like: Create/Edit Supporter, Create/Edit Support Groups, Create/Edit Requester, Create/Edit TroubleTickets, Add/Save/Del Attachements to TroubleTickets, PDF export ...

SDK Desk is an Open Source helpdesk and bugtracker system written in Java. After support tickets have been resolved, they may be published as knowledge articles, and made searchable for registered users.

This is a mini helpdesk solution, that controls user's solicitations, the status of them, pending calls, closed ones, and everything that involves this environment.

Enterprised Help Desk is developed using J2EE technologies aimed at providing services to Help Desk based Companies.

Mini HelpDesk is a software written in java language that enables professional to register computer problems in your clients, and generate report trough jasperreports library in pdf, xml, html.

cSuite is a large "suite" of modules including a helpdesk, project/parts/client/workflow management, etc., written in Java with a MySQL backend. Version 1.0.0 expected Spring 2006.

A Java/Struts-based Web-Helpdesk using Tomcat, Datasources and MySQL. Users can post troubletickets, support workers can be organized in groups and can work on the tickets sent to their group. The System shall be quite configurable.

Gnowledge Base is intended to be the best open source knowledge base framework written in Java / JSP for use on any Servlet 2.2 compliant application server (esp. Tomcat). The target is the corporate helpdesk / website. Due to the complex nature of a know