Search Results for "helpdesk"
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Showing 67 open source projects for "helpdesk"
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SKUDONET ADC, operates at the application layer, efficiently distributing network load and application load across multiple servers. This not only enhances the performance of your application but also ensures that your web servers can handle more traffic seamlessly.
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As your users rely more and more on Cloud and Internet-based technologies, reliable internet connectivity becomes more and more important to your business. With Bigleaf’s proven SD-WAN architecture, groundbreaking AI, and DDoS attack mitigation, you can finally deliver the reliable internet connectivity your business needs without the limitations of traditional networking platforms. Bigleaf’s Cloud Access Network and plug-and-play router allow for limitless control to and from anywhere your traffic needs to go. Bigleaf’s self-driving AI automatically identifies and adapts to any changing circuit conditions and traffic needs—addressing issues before they impact your users. Bigleaf puts you in the driver’s seat of every complaint and support call with full-path traffic and network performance data, delivered as actionable insights, reports, and alerts.
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp... -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings... -
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UVdesk Open Source
Build and make a full ticketing support system
Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions. Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary... -
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
iTop stands for IT Operations Portal. It is a complete open source and web based IT service management platform including a fully customizable CMDB, a helpdesk system and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of adds-on and web services to integrate with your IT. iTop also offers mass import tools to help you being even more efficient. Project source code has moved to https://github.com/Combodo/iTop -
Drive amazing product experiences with quality product data.
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TeemIp - IPAM and DDI solution
IP Address Management - CMDB - Ticketing - DNS and Zone Management
TeemIp is a free, open source, WEB based, IP Address Management (IPAM) tool that provides comprehensive IP Management capabilities. It allows you to manage your IPv4, IPv6 and DNS spaces: track user requests, discover and allocate IPs, manage your IP plan, your subnet space, your zones and DNS records in accordance with best in class DDI practices. At the same time, TeemIp's CMDB allows you to manage your IT inventory and links your CIs to the IPs they use. Project source code is... -
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OcoMon - PHP
Sistema Completo para gestão de demadas de suporte técnico e ativos
O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente! -
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i-doit - Open Source CMDB & ITSM Tool
ITIL conform CMDB solution for documenting your entire IT landscape
i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation: The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification. i-doit allows... -
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Easy Database Forms For All
Create Web Based Forms Quickly, With In-built DB, For All Your Teams
Please watch the video/screenshots below for easy installation steps. This video is taken from my other project, with many similarities and some naming differences. After installation, login to the Administrator Page with : Username : root Password : change_this and look at the team1 database and the sample_table in it. You can now create your own required tables/forms. Also, login into the team1 user page ( from homepage ) with : Username : team1 Password :... -
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Helpdezk
HelpDEZk is a powerfull software that manages requests/incidents.
HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval... -
Define and Deliver Comprehensive Cybersecurity Services. Security threats continue to grow, and your clients are most likely at risk. Small- to medium-sized businesses (SMBs) are targeted by 64% of all cyberattacks, and 62% of them admit lacking in-house expertise to deal with security issues. Now technology solution providers (TSPs) are a prime target. Enter ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) — the advanced cybersecurity solution you need to deliver the managed detection and response protection your clients require. Whether you’re talking to prospects or clients, we provide you with the right insights and data to support your cybersecurity conversation. From client-facing reports to technical guidance, we reduce the noise by guiding you through what’s really needed to demonstrate the value of enhanced strategy.
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PHP web-based project management framework that includes modules for companies, projects, tasks (with Gantt charts), forums, files, calendar, contacts, tickets/helpdesk, multi-language support, user/module permissions and themes
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phpRegister Project
Account management PHP Script with a software infracstructure
php login and user management script with an admin part to manage accounts, tickets, translations. Do you have a new web project to develop? By using phpRegister, you will have directly all the essential elements for the development of your platform: Account creation, identification, profile management, user support, contact page and even a license template! phpRegister is also a software infrastructure written in PHP with as main purpose to help developers to start a new web... -
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OpsControl - Infrastructure Management
inventory, asset management network monitoring and backup appliance
Opscontrol is s a Infrastructure management, Asset life-cycle, Inventory, network monitoring and backup solution ready to deploy as a drop in virtual machine Username and Password details are in the Readme file but all passwords are either: root / opscontrol or admin / opscontrol -
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ASTRES
PHP powerful help-desk web software
ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news. -
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ESC System Ctrl
Tools to help you control IT systems and escape their control over you
monitor - pings nodes, records response times, and alerts when unreachable checkinout - check in/out tracker for Helpdesk items logger - configuration change logger and notifier assets - asset manager (yet to be developed) projects - project tracker (yet to be developed) -
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Cory Support
Cory Support is a PHP application submit support tickets and staff
Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests. -
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This project is for add-on module (extension) developers for web2project. All information and discussion on this project is here: http://forums.web2project.net/
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PEBDesk
A Helpdesk Ticketing and Asset Management System
PEBDesk is a light-weight, easily-installable PHP application that IT departments can use to manage trouble tickets and network devices. It is not, as of yet, intended as a public help desk system, but is rather to be used internally by the IT department. -
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GLPI Helpdeskrating
Helpdeskrating is a GLPI Plugin, to rate assistance work
Helpdeskrating is a Plugin for GLPI http://www.glpi-project.org extending the helpdesk tickets with a new tab. Here the work of the technician can be rated in 4 different categories (overall, sollution, technician, time) with points from 1 to 6, where 1 is best and 6 is worst. In turn the technician can also rate the requester's communication, input and collaboration, also with points from 1 to 6. Additional to that the requester and the technician have the possibillity to add... -
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CETA Support
Customised helpdesk and issue tracking system
A custom helpdesk and tracking system for use with multiple paying clients and multiple developers and support assistants. We have always had issues with using multiple systems for our client-facing helpdesk and our development tracking databases. We have decided to spend some time developing something that suits our needs more specifically, and we are open-sourcing the project so that others may benefit if they find it useful. -
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Sheridan Support Suite
A web based helpdesk, ticket system & IT Service Management Solution
Sheridan Support Suite is a bespoke open source IT Service Management Solution featuring client manament, ticket system, client/user management and asset management. Sheridan Computers are an IT Support company, after trying numerous both open source and commercial applications which didn't really offer what we wanted, we decided to develop our own system in-house. Requirements where: - Add individual clients - Assign sites to clients - Assign users to clients - Assign assets to... -
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LynxHD is a PHP helpdesk that is stylish and full of features. LynxHD has been updated with greater security and a new user interface. The Best Free PHP Helpdesk Solution.
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The I-Metrics CMS is a complete web content management system for start-up businesses, blogs, personal sites. Includes great SEO, Helpdesk, it's multilingual, you can group content in different ways. Easy to learn, customize and expand.
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Joomla! 1.5 native helpdesk application with built-in knowledgebase. Inspired by open source Liberum ASP-based helpdesk.
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PostgreSQL + PHP driven project management website. All projects can have notes, todo's, and associated helpdesk issues. Supports separation of projects into teams/groups. Extensive logging system and unique upgrade system for ease of upgrading.
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Sistema de controle de chamados pela Web que permite total acompanhamento de todos os chamados por meio de iteração e notificação por email, também utilizado para controle de helpdesk. PHP com MySQL Acesso a DEMO em http://webchamado.sourceforge.net