A custom helpdesk and tracking system for use with multiple paying clients and multiple developers and support assistants.
We have always had issues with using multiple systems for our client-facing helpdesk and our development tracking databases.
We have decided to spend some time developing something that suits our needs more specifically, and we are open-sourcing the project so that others may benefit if they find it useful.
Categories
Customer ServiceFollow CETA Support
Other Useful Business Software
PRTG Catches Network Issues Before They Cause Downtime
Reactive troubleshooting usually means hearing about a problem from frustrated users, not your monitoring tool. PRTG sets threshold-based alerts across devices, servers and applications, notifying your team by email, SMS or push the moment a metric crosses a set limit. That means catching a failing disk or overloaded server before it becomes an outage and getting time back from firefighting. Start a free trial and set your first alerts today.
Rate This Project
Login To Rate This Project
User Reviews
Be the first to post a review of CETA Support!