Search Results for "otrs"

...Each dashboard consists of one or multiple dashlets, that will be reloaded in a configurable time interval using AJAX technology. yourDashboard comes with a few dashlets, but it is easy to write your own dashlet, too. At the moment, the follwing dashlets come with yourDashboard: - dashlet for OpenNMS outages - dashlet for OpenNMS alarms - dashlet for newest tickets in OTRS queue - clock dashlet

Deutsch(Ist noch WIP): Grafische Bedienoberfläche zum Erstellen einer OTRS Konfiguration zur Authentifizierung gegen eine Active Directory. Beinhaltet auch eine Funktion, welche versucht die benötigten Daten automatisch zu beziehen, sodass die Erstellung so einfach wie möglich von statten geht. Zudem sind zu allen Punkten Hilfetexte vorhanden, welche zum Verständnis beitragen. -------- English: Graphical Userinterface to create your configuration to authenticate your OTRS customers against an Microsoft Active Directory. ...

Extension module to popular open source ticketing system. Extension handles invoicing associated with helpdesk services.

eXcentia's OpenSource OTRS package for external database connection from the agent interface. It adds SQL Box functionality in order to query external datasources.

The ((OTRS - Manager)) is an easily to use reporting framework for OTRS (Open source Ticket Request System). For different agent-groups, queues and periods you can predefine statistics and display them as table or graphical chart or print them as report.

OTRS Bridge is an open-source PHP script that allows you to take agent emails from 3rd party ticketing solutions and integrate them better with OTRS transparently. Currently best suited to operation with RT (Request Tracker).

Persian Translation for OTRS (Open Source Trouble Ticket System ) OTRS is an Open source Ticket Request System (also well known as trouble ticket system - TTS) with many features to manage customer telephone calls and e-mails. The system is built to allo