Best Telephony Software - Page 7
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A2Billing
A2Billing
A2Billing is a class 4 and class 5 softswitch with inline billing, designed for providing residential, business and wholesale VoIP services, calling cards, call-back and telephone number resale backed by our professional support services. A2Billing is free and open source software for Asterisk, providing telecoms customer management including admin, agent, customer and online signup pages, with flexible inline rating and billing of calls and services in realtime. -
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FusionPBX
FusionPBX
FusionPBX can be used as a highly available single or domain-based multi-tenant PBX, carrier-grade switch, call center server, fax server, voip server, voicemail server, conference server, voice application server, appliance framework and more. FreeSWITCH™ is a highly scalable, multi-threaded, multi-platform communication platform. It provides unlimited extensions, voicemail-to-email, music on hold, call parking, call center, call queues, phone provisioning and many other features. It provides the functionality your business needs and brings corporate-level phone system features to small, medium and large businesses. A large amount of time has been used to fix bugs and tighten security and improve the code. There is also progress being made on the future release. We have made a good amount of progress and the master branch is far ahead of the current release in many ways. We are working diligently to finish the last changes that we feel are needed for this coming release.Starting Price: $100 per month -
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HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
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Thrio
Thrio
Whatever the size or shape of your enterprise, however many agents you have, whether it’s customer service, sales, or care you provide, our cloud contact center platform helps you stay at the heart of the conversation. A sales and customer care world where agents are happier and infinitely more productive. Where every single customer leaves satisfied and intent on returning. Where every service provider and enterprise has access to sophisticated cloud technology that’s neither hard to use, nor painful to upgrade. A platform architected specifically to reduce cost, vendor hassles, and integration headaches. Tech that’s flexible enough to be used exactly how you need. With an eye towards minimal downtime. Thrio handles inbound and outbound voice, SMS, chat, email, and social interactions. Our unified routing engine brings together these channels within a powerful native workflow automation framework. It’s hybrid communication at its finest.Starting Price: $89 per month -
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CalLite CRM
CalLite CRM
The CRM provides unlimited functionality to satisfy all production processes for every type of company; it is a management system that streamlines procedures, reduces times and automates workflows and information processing; in short, it is a complete, simple and intuitive software. CalLite CRM is a software specifically created to automate the management and activity of teleselling, telemarketing, appointments, surveys, market research, direct sales of products, debt collection, inbound, help desk, uploading and management of documents, electronic signature/OTP and so on. It is certainly the most complete CRM on the market and is currently used by over 160 companies around the world.Starting Price: €10 per station per month -
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DialerHQ
DialerHQ
DialerHQ is a cloud phone system designed to streamline and enhance your calling experience. DialerHQ offers a comprehensive solution with a range of advanced features for enterprise businesses. DialerHQ has a user-friendly interface. From making outgoing calls to organizing your contacts, things are integrated for maximum efficiency. It has standout business phone system features like call management, call forwarding, voicemail transcription, call recording options, and many more. DialerHQ empowers users to handle calls on their terms. Its robust analytics feature provides valuable insights. It helps to make better decisions and optimize communication strategies. With the conference calling and screen-sharing functionalities, teams can collaborate in real time, regardless of their physical location. It helps to increase productivity and teamwork. DialerHQ virtual phone system takes care of customer's data and provides security and privacy. -
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Hostcomm
Hostcomm
Hostcomm is a hybrid intelligence customer service platform that combines AI and human agents to deliver efficient, personalized support. It automates routine interactions while maintaining quality, helping businesses reduce costs and expand their reach globally. The platform features multi-modal AI agents and remote visual assistance, enabling instant problem resolution without travel. Hostcomm’s WebRTC client offers secure, app-free voice, video, and chat across any device. Its advanced AI remembers customer preferences and past interactions to create natural, hyper-personalized conversations. With easy integration through modern APIs, Hostcomm helps companies scale faster and improve customer experience.Starting Price: £45/month -
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pascom ONE
pascom GmbH
pascom ONE is a cloud-based, all-in-one phone system solution that is designed to help companies upgrade their business communications by combining all your voice, chat, video and virtual fax into a single solution. pascom's Desktop and Softphone apps ensure that no matter where you work, in the office, in Home Office or on the go, you can stay connected with colleagues and customers from anywhere. By providing unified access to all your contacts, chats, team messaging and web meeting channels, pascom ONE is more than just a cloud phone system, it is the heart beat of all your essential everyday business communications.Starting Price: €8.90/concurrent user/month -
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Axialys
Axialys
Axialys provides a professional CCaaS (Contact Center as a Service) platform designed for sales and customer service teams. Built on a proprietary cloud infrastructure, the solution centralizes voice communications within business workflows. Core Capabilities: - Native CRM Integrations: Deep CTI connectors for Salesforce, Zendesk, and HubSpot, featuring click-to-call, automated call logging, and screen pops. - Generative AI Integration: AI-driven tools for automated call transcription, multi-language summaries, and intelligent IVR routing. - Carrier-Grade Infrastructure: A robust WebRTC-based system ensuring high-availability, browser-based calling, and professional voice quality. - Operational Intelligence: Real-time supervision dashboards and advanced analytics to monitor KPIs such as SLA and pick-up rates. - French Identity, Global Support: Based in France, Axialys supports companies in managing their customer service operations both locally and internationally. -
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Bonvoice
Bonvoice
Bonvoice is a unified business communication platform offering cloud telephony, IVR, call routing, call recording, auto dialers, CRM integrations, and AI-powered analytics. It enables seamless omnichannel communication, automation, and scalable customer engagement, helping businesses improve efficiency, responsiveness, and overall customer experience.Starting Price: ₹1499/month -
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Noda Contact Center
Noda Interaction Platforms
Noda Contact Center is an all-in-one IP solution that caters numerous companies in different industries like Jaguar Landrover, Inter RAO, MTS, and more. Noda Contact Center features and all-in-one solution for inbound ACD, Outbound, Quality management, IVR, Reporting, Agent Scripting, and more. Noda Contact Center can handle a heavy flow of phone calls with a guaranteed fault tolerance of 99.99%. -
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Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
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StandardFacile
BJT Partners
Choose from more than 150,000 numbers your favorite number and use it immediately to receive calls from your customers, prospects, suppliers... or keep your existing number with portability. Receive and make your calls from your usual fixed and mobile phones, or those of your employees. There is nothing to install. You can, at any time, add or modify telephones without any limit. Immediately have functionalities allowing you to manage your calls professionally: management of queues and putting on hold, taking simultaneous calls, call transfer and never miss a customer again. Receive all your customer calls by e-mail and find them on your web interface or on your smartphone app. Number billed at the local France Telecom rate. All your correspondents will be able to reach you at the price of 5 centimes per minute, that is to say the price of a call made in their locality. These calls are not included in mobile plans.Starting Price: $10 per user per month -
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SmartAction
SmartAction
SmartAction brings together best-of-breed technologies and services to deliver conversational AI as a fully managed experience. With more than 100 customer deployments, we know a thing or two about automating conversations that drive engagement and resolution. Why trust your CX to anything less? Building and managing a virtual agent has never been so easy — because we do it all for you. From the conversation design, implementation, and continuous optimization, the SmartAction CX team supports you at every step in the conversational AI journey. Because every customer interaction is different, SmartAction tailors its natural language understanding (NLU) system question by question, to achieve the highest accuracy possible. This approach enables our intelligent virtual agents to perform on par and sometimes even better than live agents. -
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SureVoIP
SureVoIP
SureVoIP provides UK and International VoIP numbers that are perfect for business start-ups, call centers, sole traders and home-based working professionals. Try full-fledged VoIP Products & Services from SureVoIP; an award-winning UK VoIP provider of fully managed hosted business IP phone systems & solutions. Recommended IP phones, VoIP Equipment and Connectivity Hardware for use with SureVoIP VoIP and internet services for business and enterprise. VoIP is no longer a new technology. It's not difficult, but the benefits are huge. All you need are IP phones and an internet connection. We do the rest. Whether you have existing equipment or nothing, SureVoIP® can help. We use the highest quality connections to give you the best service. You will feel like your customer is next door to you. It's that good. You can also feel safe if using our hosted VoIP, as all calls and chats are encrypted and secure from eavesdroppers. -
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Call2World
Call2World
Call2World was born with the idea of bringing telecommunications closer to our customers. Connectivity is a young operator with a different philosophy based on customer service. Our mission is to make the difficult easy, offering complementary and exclusive services, to become the operator to recommend. At Unique we have developed software that allows our business customers to save an average of 28% (real data from the last year) without changing operator. We manage more than 7,500 lines and we strive so that your company can focus on its business, since telecommunications are a means and not an end in itself. Our more than 20 years of experience in the sector have allowed us to develop software and a work methodology that translates into savings, quality and customization for our clients. If you want to know how we can help you save on your company's telephone bill and manage telecommunications more efficiently, visit our page.Starting Price: $11 per month -
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Inclarity
Inclarity
Seamlessly integrated business communications is the life-blood of your company. The right solution can efficiently manage all employees and customer communications from anywhere, anytime, on any device. The pandemic highlighted the importance of face-to-face connections for team collaboration; we enable you pull diverse and sporadic team meetings together immediately to communicate effectively. Ensure a higher level of business interaction throughout your local, national or globally-dispersed workforce. No matter where your teams are located they can access the same secure integrated communication services. We've integrated our comms services with Microsoft Teams bringing the productivity benefits of having all your communication tools in one place. Managing one software platform instead of separate collaboration, communication and phone tools with Inclarity's services. -
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Gamma
Gamma Communications
Voice, mobile and connectivity products for all business sizes. Benefit from a business-only network owned and run entirely by Gamma. Built from the ground up, the network enables us to deliver services more efficiently while offering high levels of automation and a governance structure that provides outstanding platform security and service continuity features. Raise productivity, boost agility and increase collaboration by deploying Gamma’s award-winning range of UC products. From messaging and video calling to instant conference services, we help reduce costs and operational complexity while driving up employee engagement. Gamma is a leading provider of Unified Communications as a Service (UCaaS) into the UK, Dutch, Spanish and German business markets, supplying communication solutions via our extensive network of trusted channel partners and also directly. -
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Orbtalk
Orbtalk
From smaller business start‐ups to some of the largest blue‐chip corporates from around the world, we have the in-house experience and expertise to assemble a solution that will meet your exact requirements. Whether you require a high-performance SIP trunking solution for a phone system that you already own, or whether you are looking for a managed hosted PBX solution in the cloud, we have a range of adaptable products that can be tailored to your needs. Orbtalk understands that in order to compete in today's world, your business needs to be able to respond quickly to rapid increases in demand. That's why our services have been designed with agility in mind. And with our servers distributed across multiple data centers around the world, you can be sure that you are getting access to a well-designed service with first-class high availability. -
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Vodia PBX
Vodia Networks
Vodia Networks offers a SIP PBX platform that runs smoothly across cloud, on-premise, and hybrid setups. Our PBX supports a broad range of devices, including SIP phones, softphones, and WebRTC clients, to help businesses communicate flexibly across locations. Our Session Border Controller (SBC) has been certified by Microsoft for Microsoft Teams, and our PBX features AI-powered real-time call transcription using OpenAI’s Whisper technology. Vodia supports easy deployment through prepaid cloud PBX instances and traditional installations across various environments. Our phone system integrates with some of the world’s best business software, including ActiveCampaign, CallSmart, Cliniko, HighLevel, Microsoft Dynamics 365, monday.com, Shiji PMS, UPilot, and other industry-standard business communications platforms, so our customers can deploy cutting-edge business tools alongside our best-in-class, feature-rich cloud phone system. -
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CaberTel
CaberTel
Reduce your phone bill by up to 60%. Unlimited USA/CAN calls. 30+ features, plus work from home. Amazing dedicated customer support. Keep your existing numbers. Limited FREE IP phone deal. A dedicated, responsive account manager that you have direct contact with, via phone and email, to help you make any phone system changes or to answer any questions. No contracts, no risk, month to month service. Keep more of your hard earned cash with typical 60% reductions in your phone bill. If you find a better deal we will try to beat it! Over 30+ features included in the one monthly service fee, such as auto-attendant, unlimited calling, music-on-hold, voicemail-to-email, ring groups, and more. Simply plug in the pre-programmed IP phones we deliver to your doorstep and start making calls within minutes. We set up your call routing based on your needs. A phone system designed to be reliable and secure from the ground up.Starting Price: $14.99 per user per month -
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CallN
CallN
Automated Call Intelligence. Drive actionable insights from interactions between the two most important resources in your business; your employees and customers. Automate QA processes across all interactions, easily identify specific areas where additional agent training may be required and optimize team performance. Ensure your business complies with regulatory and privacy laws and is effectively managing risk. Pause/resume calls at leisure and receive alerts for potential compliance issues. Unlock insights from your customer interactions and gain the tools to measure and improve your business to customer engagement and experience. Get a clear understanding of what customers say and want via powerful sentiment analysis, campaign monitoring, topics analysis, segments and much more. Call recording and tagging simplified. CallN makes it easy to tag and organise your calls while creating custom rules to minimise repetitive tasks.Starting Price: $13.50 per month -
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Hosted Telecom Solutions
Hosted Telecom Solutions
For High Speed Internet Access, Telephone systems (Unified Communications), MPLS, and phone service, leave the complexity of a total and reliable solution to us. Through our consultation process, our team right sizes what you need from our extensive product portfolio and carefully project manages top-shelf solutions that just make sense. Our dedicated support team and Help Desk gives you the ongoing support that you need with fast response times and detailed account management. Our professional services technician teams work on a project basis and an ongoing basis to solve our customers’ real-world problems and to solve their ongoing and future technology needs. As more and more customers need help transitioning their data to "the Cloud", designing and implementation of redundant internet connections, as part of LAN/WAN design as well as the security and access to their data are essential to a successful company plan.Starting Price: $19 per month -
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HERO Hosted PBX
Dialexia Communications
Dialexia is a global VoIP software provider specialized in the development of IP-PBX solutions. Indeed, our main clients are VoIP service providers, telecom operators, value-added resellers (VAR) and competitive local exchange carriers (CLEC). Our hosted PBX platforms are designed to eliminate capital expenses, reduce recurring costs and enhance management capabilities. Dialexia IP-PBX solutions enable SMBs to access the latest unified communications features at an affordable price. Our all-in-one enterprise IP-PBX Appliances offer plug-and-play convenience to SMBs seeking an affordable VoIP-based solution. Dialexia’s HERO hosted PBX solution is the ideal communications platform for telecom operators and service providers looking to adopt a scalable and affordable hosted PBX solution to deliver services to their customers. -
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Carusto
Carusto
Carusto offers professional software solutions for telecommunication tasks. Our software solutions allow you to automate business processes quickly and efficiently, to improve service quality and reduce costs. A single platform for office work, which brings together all kinds of telecommunications (telephone, fax, mobile, instant messaging, video conferencing, etc.), databases, CRM systems. It is a system which allows to create a comfortable working environment in the office and to provide quality service to customers, minimizing the human factor. All the necessary telephone services and existing CRM system for efficient processing of your calls. A unique constructor of call-scenarios and integration with databases and other services allows you to automate your working processes. Convenient intuitive interface and advanced call analysis for more effective work. -
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Tossable Digits
Tossable Digits
Add one or more Virtual Numbers to any phone. Use them for anything: sales, ad tracking, work, real estate. Find Virtual Numbers locally or in 60+ other countries. Receive calls on any phone in almost every country. Our service allows you to purchase a second number (or as many as you need) and have them ring on your existing phone, even analog phones! Using the power of Caller ID to help you see if the call is made to your Virtual Number or to your analog phone number directly. By using Call Announce, you can have as many different phone numbers ring to your analog phone as you like. Tossable Digits supports Call Waiting if it´s enabled on your analog phone. This way you can receive a second call when you are already on the phone, making sure callers do not get a busy signal. If you have Three-Way Calling on your analog phone, you can merge both virtual and direct calls together on the same call.Starting Price: $3.49 per month -
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Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.Starting Price: $10/month
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Blueface Hosted PBX
Blueface
Blueface VoIP phone system keeps your business ready for anything. Take calls on any device, anywhere, whether you’re remote, office or hybrid working. Scalable, flexible cloud business phone system for businesses of any size. Get started with Blueface today. Scalable IP business phone system that helps your business grow. Cut line rental and save up to 40% on your phone bill. Business phone system with 60+ features with IVR, Softphone (Mobile / Desktop), Console, Recording and more. Our self-service web portal puts you in control of your communications. Wide range of desk / DECT hardware and accessories that range from entry to executive level. Unlimited, crystal clear audio conferences powered by Blueface Unified Communications and Poly. Take your landline with you on your mobile phone with the Blueface Softphone App that also features recording. Blueface offers a range of continuity services so you’re always connected. -
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itPBX Business Cloud
itPBX
Having a virtual PBX is the modern equivalent of owning traditional PBX boxes and hardwired switches. The difference is that for a less money, you can have the same functionality without the clunky boxes taking up space. Going through itPBX for your virtual PBX systems gives you the ease of using an innovative system that utilizes the internet instead of physical telephone lines. Using VoIP technology, itPBX delivers hosted PBX phone services over your already existing internet connection. This translates to an affordable, cost saving option that allows you to continue to enjoy all of the same features, but without the added hassle of maintenance. There are no hardwired lines and no PBX boxes taking up valuable space. Along with those being eliminated, we have also gotten rid of the extra fees that go along with them.Starting Price: $19.95 per user per month -
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Web Invoice
M-Tech Digital
VoIP PBX Phone system for your home or Office allowing you to fully manage Extensions, Voicemail, IVR, Call Queues, Music on Hold and Much more. You can also set Web Invoice to Call, Email or Text (SMS) one or more of your customers (simultaneously) to alert them of. Web Invoice is also a full POS System, which allows you to ring up sales in your store (both online and retail). Control Multiple Cash Registers, keep track of money in each register, Scan and print bar codes and more! With Web Invoice, customers and guests can also login via the Web to make Purchase Orders, Pay by credit card / PayPal and register orders for pickup or shipping.
