Alternatives to ZEGOCLOUD

Compare ZEGOCLOUD alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ZEGOCLOUD in 2024. Compare features, ratings, user reviews, pricing, and more from ZEGOCLOUD competitors and alternatives in order to make an informed decision for your business.

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    Twilio Voice
    Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Create an engaging voice experience that you can quickly scale and modify with a wide array of customization options and resources, like our Voice SDK. Then, add on features like Interactive Voice Response (IVR), recording transcriptions, and speech recognition to create an experience that your customers will appreciate. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice. Find docs, code samples, helper libraries, and developer tools such as Twilio Runtime and our visual workflow builder, Studio.
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    Twilio

    Twilio

    Twilio

    Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.
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    Sendbird

    Sendbird

    Sendbird

    Sendbird's chat, voice, and video APIs power conversations and communities in hundreds of the most innovative apps and products. Sendbird’s feature-rich platform, and pre-fab UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, and not worry about features, edge cases, reliability, or scale.
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    Infobip

    Infobip

    Infobip

    Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email
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    Arena.im

    Arena.im

    Arena.im

    The real-time customer engagement platform. Add live chat and live blog to your website to generate leads, increase engagement, and boost revenue. Create live experiences and boost your audience, engagement and monetization. Our real-time live blogging platform and social monitoring stream creates powerful experiences for your users. Take back the ownership of your audience while driving conversation, traffic and revenue. Recirculating traffic and engaging users automatically translates into more pageviews. An engaged audience is more likely to stay on your website longer. Areas with user-generated content become monetizeable with advertising. Through engaging content and live interactions, retain users on your website rather than social media.​ Discover the best professional and user-generated content using our advanced content discovery platform. Integration with Twitter, Facebook, Youtube, Reddit, Instagram and RSS.
    Starting Price: $39/mo (billed anunally)
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    SignalWire

    SignalWire

    SignalWire

    An elastic communications cloud with advanced APIs for voice, SMS and video designed by the original geeks of software-defined telecom. When your audience is large, your brand is premium, and you won't settle for janky video conferencing UX, you want this. Real time, granular control over call flows, routing, and codecs. 300% more responsiveness than you get with REST. If you use AI in your voice apps, you just found your new favorite API. If you're more comfortable with REST than WebSockets or already use TwiML, these APIs are like TwiML...if TwiML suddenly knew Kung Fu. The SMS API makes it easy to move your expensive SMS traffic to SignalWire and cut your billio 50-80% in the process. Launch and scale communication products on infrastructure built for this decade and the next rather than running aground on the limitations of 2010s-era SaaS. Persistent, bi-directional connections between your video and voice apps and our infrastructure means 300% more responsiveness.
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    Telnyx

    Telnyx

    Telnyx

    See how the developer friendly Telnyx API can transform your business communications. Telnyx is an all-in-one communication platform designed to be tailored exactly to your needs. We created our network with real-time communications in mind so we can deliver quality calls, messaging, and data around the world. Easily build reliable messaging with our SMS API. Keep your data safe by setting up two-factor authentication using SMS or voice codes. Plug and play your VoIP setup in minutes and get carrier-grade voice with elastic SIP trunks. Our cloud-agnostic approach means you can rest easy knowing you are protecting in case of a network failure. With Telnyx deploy communications exactly to specifications.
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    AVOXI

    AVOXI

    AVOXI

    The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.
    Starting Price: $19.99/month/user
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    ClickSend

    ClickSend

    ClickSend

    ClickSend offers SMS, MMS, Voice, Online Mail, Email and Fax software for businesses. Our communications and messaging tools are simple to use, automate and integrate. That’s why they’re used by some of the most trusted brands, organisations and developers globally. Built for all, you can access ClickSend via our Dashboard, mobile app, flexible API or 900+ integrations. Plus, ClickSend offers helpful 24/7 support, and lightning fast delivery via a secure and reliable platform. From SMS marketing and alerts to bulk mailouts sent from your browser, join over 90,000+ businesses sending communications around the world. Our 100% uptime guarantee and lightning fast direct routes provide reliable messaging, no matter the channel. From small businesses to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved.
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    Starting Price: $20 minimum topup
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    Agora

    Agora

    Agora.io

    The Real-Time Engagement Platform for meaningful human connections. People engage longer when they see, hear, and interact with each other. With Agora, you can embed vivid voice and video in any application, on any device, anywhere. Agora provides the SDKs and building blocks to enable a wide range of real-time engagement possibilities. Our network monitors activity in real time and automatically selects the most efficient routing path for sub-second latency globally across 200+ data centers. Compatible with all popular development platforms and mobile-device friendly with minimal battery consumption. Architected to withstand sudden spikes in traffic, gracefully scaling from one to millions of concurrent users as your business demands. Developers can create unique experiences with our extensive APIs, customizable UI and pre-integrated third-party extensions. Deliver the best quality real-time voice and video to your users with ultra-low latency and intelligent routing.
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    EnableX Communications APIs
    EnableX makes integrating real-time communications into applications and workflows a lot easier. Designed and developed for Service Providers, Systems Integrators, and Developers, it provides a robust, scalable and secure communications platform without the complexity of building and maintaining the network infrastructure. By simply leveraging on EnableX comprehensive sets of programmable APIs and SDKs, developers can rapidly customize and embed all or part of the communication functions – voice, video, SMS and chat – right into existing applications, workflows and systems. Together with the Virtual Number services and advanced features such as AI and NLP, businesses can reach customers globally with an outstanding communication experience.
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    Vonage Communications APIs (Nexmo)
    Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.
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    Apphitect

    Apphitect

    Apphitect

    Seamless Integration of In-app Messaging SDK & Chat API for Mobile & Web Apps. A multi-faceted chat API & messaging SDK that supports to build instant messaging apps that power real-time communication with a native chat experience. Unified messaging API & chat SDK integration to extend the real-time communication with an extensive collaboration utilities of your Instant messaging app. The messaging SDK Can be easily integrated with third party integrations for extending the chat APIs functionality. Custom-built personal chat apps with rich UX, Voice & video call integration, Native messaging SDK support, multimedia sharing and much more. Built network communities & user-engaging social chat apps with real-time instant messaging characteristics. Apphitect instant messaging solution being a gives you the facility to create hangouts apart from one on one chats. Group chats certainly add vibrant to your mundane chat conversations.You can create hangouts on your mobile chat app.
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    Dyte

    Dyte

    Dyte

    Dyte's Video SDK and APIs are SOC 2, GDPR and HIPAA complaint. That lets you embed scalable, customisable and interactive video calls within minutes into your Web, Desktop or mobile apps. Collaborate efficiently with HD video, chat, screen sharing, whiteboard, emoji reactions, file sharing and everything a user packaged within one SDK. Dyte's Video Conferencing SDK & APIs are comfortable with React JS, Angular, JavascriptMobile: Flutter, Kotlin, Swift, React Native, Android, iOSDesktop, Electron. With an uptime of 99.99%, industry-leading documentation and out of the box plugins, customize the video experience for your ed-tech, tele-health, fitness, HR-tech, social or gaming platform. Use Dyte's SDKs to build fully custom video experiences powered by a robust infrastructure. With our out-of-the-box chat, plug-ins, recording, and several useful features, Dyte is an all-in-one SDK to help you take video collaboration to the next level. Dyte offers 10K free credits each month
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    Video SDK

    Video SDK

    videosdk.live

    Saving your time in building UI and features for your video calling application. With just 5 lines of code, you'll be able to integrate video calls into your application. Generate API Key to eastablish connection in-between your app to Video SDK. It enables end-to-end secure connection in-between your app and our servers. Install the simple JavaScript code in your website. In just few lines of code, you can build interactive video calling app. Analytics Dashboard will help you to monitor all the usage of services and also provide manual operations control. Everthing you need to build custom and branded live shopping experiences for eCommerce brands at any scale. Everthing you need to build custom and branded highly secure telemedicine communication APIs and SDKs at any scale.
    Starting Price: $0.6 per min
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    Iotum

    Iotum

    iotum

    Augment your offering by adding cloud-based voice and video solutions to your existing platform.​ Explore how iotum's out-of-the-box APIs and SDKs enable interactive engagements within your existing app, website, or platform. Strengthen your customer relationships by using the communication method they prefer. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video and voice with iotum’s API and SDK solutions. Iotum utilizes the VP9-SVC codec, the latest in video technology that uses less bandwidth for the same top-notch video quality, and is able to maintain better video quality under poor internet conditions. Iotum has media servers distributed worldwide that use global low latency, ensuring all participants have crystal clear connections, no matter where they are. Iotum offers collaboration features such as annotation, whiteboards, laser pointer, and instant chat a-la-carte so that your developers don’t need to build in-house.
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    Dolby.io

    Dolby.io

    Dolby

    Dolby.io is the cloud-based audio, voice, and video API platform used to transform media and communication apps. Incorporate life like HD audio and video into applications to provide a premium user experience. With a few lines of code, improve speech leveling, noise reduction, loudness correction and speech isolation in your media. Remove the time consuming, manual and costly process of processing audio, by getting insights into the make up and quality of audio without having to listen to it. The API platform for transforming media and communications. Enhance every real-time interaction, every piece of content. Whether you are solving for poor audio/video quality, looking for data-driven content insights, or trying to provide a seamless communications experience for your customers, we have the tools. Build everything people need to communicate, collaborate, and succeed with a set of APIs designed to keep users in-flow. Simple, intelligent APIs to upgrade your media.
    Starting Price: $0.0025 per minute
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    MirrorFly

    MirrorFly

    Contus Tech

    MirrorFly is a highly reliable and scalable in-app communication solution built ground up with SDKs for a modern messaging experience. The suite extensively supports over 150+ chat, voice and video calling features in view of easy integration on Android, web and iOS apps and also offers chat SDKs absolutely free for ease of integration across niches. With the help of full-blown features like screen sharing, multimedia transfer, voice/video calling, recording, encryption, etc.,the cloud-hosted solution meets the in-app needs of all industries regardless of the scale and scope of operations. Well, understanding the growing compliance demands of users across regions, MirrorFly is now HIPAA and GDPR compatible to secure every conversation happening within apps. Furthermore, the cloud-hosted suite also supports in-app moderation features on one-on-one and group chat in view of creating a safe and on-topic conversational experience.
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    Starting Price: $299 per month
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    CometChat

    CometChat

    CometChat

    CometChat is a chat API and in-app messaging SDK (software development kit) that enables users to integrate HD voice and video calling, as well as text chat functionality directly into their mobile and web apps. CometChat also supports features such as push notifications, read receipts, typing indicators, real-time translation, and more. CometChat allows users to create their own user interface for private or group chat applications. Customization tools let users personalize various elements of their chat app. The platform also provides users with the tools to add voice, and video calling and conferencing capabilities to their apps or websites. Users can also send and receive media files through CometChat, as the platform enables users to sync and share files like GIFs, photos, videos, and audio clips. Support for custom payloads mean users can send calendar invites, or share information like their location or event details to chat participants.
    Starting Price: $109.00/month
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    8x8 APIs
    Create more engaging customer experiences at scale with SMS, Chat Apps, Video & Voice APIs. Industry standard APIs make it easy to quickly automate notifications. 24/7 customer support ensures expertise is always there when you need it. Reliable delivery provided by our global, carrier-grade platform. Reach your customers anywhere with coverage across 190 countries and 130 network operators. Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts. Reach more customers with the ability to deliver messages across many different platforms through one API. Live support with the click of a link. Convert text to speech to create tailored, private messages at scale using this API. The Campaign Manager lets you instantly start sending SMS campaigns without integrating an API. Access the online portal, upload approved contacts and start communicating.
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    QuickBlox

    QuickBlox

    QuickBlox

    Build your own messenger with chat and video calling in minutes using QuickBlox chat API and SDK. QuickBlox provides instant messaging API that allow chat and calling functionality to be added to any Android, iOS, or Web application. All features that you need to build a great messaging application. High quality one‑to‑one and group calling built on WebRTC. Flexible data and file storage that compliments your messaging. Integrate your current business processes with real‑time alerts and notifications. Share and link all types of files (images, audio, video, docs, and other file formats). Over 30,000 software developers and organizations worldwide are using QuickBlox messaging API. QuickBlox is a HIPAA‑compliant chat solution trusted by Healthcare businesses worldwide. We serve a variety of customers ranging from large corporations storing millions of healthcare and insurance records to startups entrusting their telemedicine communication to us.
    Starting Price: $99 per month
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    CEQUENS

    CEQUENS

    CEQUENS

    Thousands of businesses rely on our cloud communications platform to build stronger connections with their customers. Communication Platform supports the world’s most innovative technologies and combines all possibilities making it a reliable tool for digital transformation and global connectivity. Send promotions, push notifications, delivery alerts, order updates, data surveys – whatever you can think of. Use rich media chat and chatbots to empower your teams and cater to every client’s needs – anytime, anyplace. Access a wide library of API references and custom-build your workflows as you see fit. Protect user identities or accounts against online fraud through secure 2-factor authentication and seamless verification experiences.
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    Stream

    Stream

    GetStream.io

    Why spend months building in-app activity feeds and messaging from scratch when you can implement in just weeks with Stream's activity feeds and in-app chat APIs? Stream's reliable APIs, developer-friendly SDKs, and flexible UI kits enable product teams to quickly integrate polished communication functionality often found in social media platforms such as WhatsApp, Facebook Messenger, and Instagram. With an industry-leading 99.999% uptime SLA, over a billion end users, and 5 million concurrent connections recently supported in a single chat channel, Stream's APIs are highly scalable, making them ideal for enterprise-grade businesses and growing startup platforms alike. Ship fully-featured activity feeds and in-app chat functionality faster with easy-to-use software components that give your product a competitive edge.
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    Sinch

    Sinch

    Sinch

    Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.
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    Kaltura

    Kaltura

    Kaltura

    Take your enterprise communication to the next level with a single solution to support real-time, live and VOD experiences. Connect global teams and boost engagement with an advanced platform for any meeting type and size, together with a set of VOD communication tools for a continuous communication experience. Whether for team collaboration and knowledge sharing, online-training and self-paced learning, internal and executive communication, marketing or sales enablement – Kaltura is the one video cloud to power your every video need. Fully customizable and designed to support unique experiences at scale, Kaltura Virtual Events provides the full range of video technology to support any event, of any size. Multi-day or multi-track, live keynotes, webinars, lectures, workshops or 1:1 chat, Kaltura Virtual Events provides the full video tech stack natively built into the platform.
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    mesibo

    mesibo

    mesibo

    mesibo is a powerful real-time communication platform to quickly add robust real-time messaging, group chat, voice, and video calls, conferencing into your mobile and web applications. The key objectives while designing mesibo APIs were reliability, performance, and scalability. We have seen APIs as complex as the universe making apps unnecessarily complex and error-prone. We have instead worked hard to make mesibo APIs simple, yet powerful. In this section, we will explore mesibo real-time APIs in detail. It is highly recommended that you also refer to the source code of one of the mesibo sample app in GitHub to learn how APIs are used. This makes it easy for you to write cross-platform code across platform. In the following sections, we will describe APIs with name and parameters.
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    Plivo

    Plivo

    Plivo

    Access high-quality cloud communications at a low cost with Plivo Communications Platform, a Cloud API Platform and a Global Carrier Services Provider. Plivo Communications Platform enables users to make phone calls to all countries, buy local phone numbers in 55 countries, send SMS to all countries, and more. Available 24/7, Plivo Communications Platform also features free tech support by experts that are happy to assist customers with their issues.
    Starting Price: $.005 / SMS
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    Tencent Instant Messaging
    IM provides various social networking solutions such as the one-to-one chat, group chat, and chat rooms. It supports text, emojis, location markers, images, voice messages and short video messages. Custom features such as red packets, read receipts, auto delete after reading, and likes are also supported. IM can be implemented in a few minutes with TUIKit,also provides SDKs for Android, iOS, web, WeChat mini programs, PC, Mac, etc. It is also integrated with Tencent Real-Time Communication (TRTC), Interactive Live Video Broadcasting (ILVB), and Mini Program LVB to provide you with one-stop solutions. Tencent was the first company to offer a WeChat Mini Program IM service. Tencent also offers a comprehensive WeChat Mini Program Audio-Video solution, which integrates multiple features such as IM, TRTC, LVB, and VOD, for a one-stop Mini Program solution.
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    Innoinstant

    Innoinstant

    Innocrux

    Innoinstant offers a customized communication solution for every industry across devices and platforms. Set up a white-labeled communication application scalability, security, and reliability. With customizable APIs and SDKs, ensure real-time communication for every industry and use case. Lag-free virtual classrooms, secure financial transactions, interactive video and text chats on live streams, Gaming, E-Commerce, dating, anything, and everything is possible with 100% customizations. With Industry-standard security, encryption, and signal protocol Secure and protect user communication with end-to-end encryption. Our powerful APIs and SDKs help set up effective communication through chat, voice, and video. Enjoy the benefits of communication with robust payment gateway, file sharing, screen recording, and unlimited calls and translate words to business. The application development is entirely tailor-made to suit every industry needs that works on any platform or device.
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    Apidaze

    Apidaze

    Apidaze

    Add real-time voice, video, messaging, and more into your VoIP, web, and mobile services. No CapEx. No contracts. Pay as you grow. 100% freedom to build what you want. Handle inbound or outbound calling seamlessly with Apidaze’s Voice APIs. There is no need for complex phone systems, or commitments with large carriers. Apidaze gives you access to phone numbers in more than 8,000 cities in 60 different countries. Create simple IVRs without the need for a phone system. Play a welcome message to the caller and route the call to different people depending on the caller’s input. With 6,000,000,000 SMS being sent each day in the US, SMS has quickly become an important communication medium to keep in touch with your customers.
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    Ringover

    Ringover

    Ringover

    ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!
    Starting Price: $44.00/month/user
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    Knowlarity

    Knowlarity

    Knowlarity Communications Pvt. Ltd.

    AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.
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    PubNub

    PubNub

    PubNub

    Innovate with Realtime Features: We take care of realtime communication infrastructure so you can focus on your app. Our Platform for Realtime Communication: A platform to build and operate real-time interactivity for web, mobile, AI/ML, IoT, and Edge computing applications Faster & Easier Deployments: SDK support for 50+ mobile, web, server, and IoT environments (PubNub and community supported) and more than 65 pre-built integrations with external and third-party APIs to give developers the features they need regardless of programming language or tech stack. Scalability: The industry’s most scalable platform capable of supporting millions of concurrent users and allows for rapid growth with low latency, high uptime, and without financial penalties. Security & Compliance: Enterprise-grade security and compliance with the most stringent regulations worldwide, including GDPR, SOC 2, HIPAA, ISO 27001, and CCPA.
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    Conviva

    Conviva

    Conviva

    Enables tech ops teams to monitor and diagnose delivery of streaming content and advertising to ensure a TV-quality experience. Engage viewers and grow audience to increase revenue. Empowers marketers and content creators to build audience with the optimal mix of social media, advertising, and content. Inside 3.3 billion applications, analyzing 1.8 trillion data events per day, across 180 countries. Cross-screen, viewer-centric data organized for every second of every stream. Purpose built to drive decisions that maximize engagement, revenue, and ROI. Real-time, cross-screen insights do more and give you a competitive advantage. Don’t guess, know. Conviva’s platform delivers the world’s most complete, accurate streaming video data set. Harness the power of over 150 billion streams per year to drive priorities and decisions across your multi-faceted business, from operations and marketing to research, product and executive strategies.
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    Soprano

    Soprano

    Soprano Design

    Enrich Your Communications Mobile communication is becoming increasingly Interactive. Your customers and employees will appreciate the ability to engage with your brand in the channel they prefer to use, whether it is traditional technology such as SMS, Voice, and Email, or newer exciting and more interactive IP-based social texting channels such as WhatsApp Business or RCS Chat for Google Android Messages. Join leading enterprises and government organisations globally and move onto a powerful Communications Platform as a Service (CPaaS) administration platform with messaging tools such as configurable templates, content masking, IP address filtering, prioritization, localization and more. Information is your most valuable asset, move to a secure IP messaging environment for your internal operations, workflows and incident management, and learn how to leverage Messaging as a Platform.
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    Omnicus

    Omnicus

    Omnicus

    The single routing application you need to handle all interactions and channels across the contact center's operations. Manage voice, live chat, email, social media and SMS interactions through not seven, five or three, but one solution. Avoid having different agents managing the same customer on different channels, working on the same issue, and providing two different answers! The contact center and every single touchpoint is joined together. Your agents will effortlessly move between channels, while your customers will not even notice a 1% change in service quality across platforms. Allow customers to state their demands in plain language to the system without using a touch-tone menu. Let us help you build a self-service IVR system that wows your customers. With a single dashboard, access information in real-time, as well as historical metrics across every channel and customer service requests.
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    ConnectyCube

    ConnectyCube

    ConnectyCube

    ConnectyCube is a cloud-based communication and collaboration platform that provides a range of real-time communication tools and services to developers and businesses. It offers SDKs and code samples for various platforms, including Flutter, JavaScript, React Native, NativeScript, Cordova, Angular, iOS, Android, making it easier for developers to integrate real-time chat, video chat, push notifications, user authorization, writeboard, chat bots, meeting recording and other communication features into their applications - no server-side implementation required. You can concentrate fully on your app development. Add WhatsApp-like messaging and videocalling functionality to your iOS, Android or Web application to make it user-friendly and competitive on market. Give your audience possibility to stay connected with friends, meet new people, discuss news, events and many other.
    Starting Price: $39 per month
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    Azure Communication Services
    Build rich communication experiences with the same secure platform used by Microsoft Teams. Azure Communication Services brings rich communication APIs to all your applications across any device, on any platform, using the same reliable and secure infrastructure that powers Microsoft Teams. Reach customers anywhere with a fully managed communication platform. Deliver video, voice, chat, and text messaging experiences anywhere your users are - across your applications, websites, and mobile platforms. Use a reliable global platform trusted by millions of users daily. Reach more users without compromising security, using the most secure and compliant cloud. Connect users across web and mobile apps. Add communications workflows to applications with flexible SDKs and APIs for common platforms and languages including iOS, Android, Web, .NET, and JavaScript. Benefit from a global, low latency network that auto-scales to meet your demand. Deliver reliable enterprise-grade calling, and chat.
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    JivoChat

    JivoChat

    JivoSite

    We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support. Our widget supports more than 20 popular languages and all the operational systems (iOS, Windows and Linux), including the mobile ones. Agents can access all chats, emails and calls from one Jivo app. Do your clients prefer to ask questions and get support via social media? Interacting with your clients via social media can help you increase sales opportunities. Our main focus is to increase sales conversion rate on any communication channel of the online companies. We are integrated with Shopify, Wix, Bigcommerce, Tilda and many other big names in the industry.
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    Starting Price: $19/month/user
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    Veritone Voice

    Veritone Voice

    Veritone

    Produce truly lifelike AI voice at unmatched speed and scale. Create content on demand using text-to-speech or speech-to-speech input. Reach new audiences in localized languages with branded voices. Produce voice-over content without juggling schedules or paying for studio time. Clone voices including celebrities, sports announcers, and public figures—all you need is their consent. Create localized content on demand using text-to-speech or speech-to-speech input. Take advantage of Veritone’s proven AI expertise to optimize your voice automation output and succeed at scale. From enhancing metadata to generating dialogue, we use best-of-breed AI to deliver the best possible results from end to end. Extend the power of true-to-life, real-time AI voice across all your products and projects. With our world-class AI voice API, you can save valuable time and automate at scale by connecting Veritone Voice directly to any app.
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    Bird

    Bird

    Bird

    Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.
    Starting Price: $45 per month
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    Signalmash

    Signalmash

    Signalmash

    Discover Signalmash, the ultimate Communication Platform as a Service (CPaaS) solution, offering a versatile suite of communication APIs designed to cater to the evolving needs of businesses. Our offerings encompass: SMS API: Unlock enhanced customer interaction capabilities through a range of text-based communication functions, including alerts, authentication, promotional outreach, surveys, appointment scheduling, and nurturing customer connections. Flexible SIP Trunking: Simplify the establishment of communication channels with customizable SIP trunking solutions, empowering businesses with tailored contact center setups, personalized call routing options, and encryption for secure data transmission. VoIP PBX Solutions: Optimize your internal communication infrastructure with Signalmash's VoIP PBX solutions, streamlining the setup and administration of private branch exchange systems, featuring intuitive call routing, voicemail management, conference calling and more.
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    Daily

    Daily

    Daily

    Add live video and audio experiences to any product. Start with our Daily Prebuilt user interface, or create custom layouts with our APIs. We offer a fully supported Daily Prebuilt user interface and additional lower-level APIs that give you total UI/UX flexibility. Start by cloning our sample repos. Change from prebuilt to custom at any time while still using the same APIs. Daily Prebuilt is our plug-and-play embed. It’s a fully working video chat with features like HD screen sharing, text chat, and recording. For developers building custom video UI/UX. Take control of video and audio tracks. Daily call object gives you complete layout and workflow control. Automatic bandwidth management that reacts to changing network conditions.
    Starting Price: Free
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    ApiRTC

    ApiRTC

    Apizee

    ApiRTC is a library which allows a developer to easily integrate real-time communications (chat, audio, video) into a web or mobile application. Behind the scenes, the WebRTC technology is used . This means that the media flows are encrypted and exchanged in peer-to-peer when possible. Otherwise a media relay (TURN server) may be required. ApiRTC is the entry point of our platform that will manage all connection establishments for you including user connection, user presence and media establishment. ApiRTC library is available in different format depending of the integration you need; be it for web and hybrid applications based on Javascript or native applications for iOS and Android. For audio and video communications, Apizee solutions are based on the WebRTC standard. The compatibility of Internet browsers with this technology is growing rapidly and this choice now allows the availability of our audio/video streaming solutions in most PC, tablet and smartphone environments.
    Starting Price: $71 per month
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    Intalk.io

    Intalk.io

    Intalk.io

    Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow.
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    api.video

    api.video

    api.video

    Handling online video has never been easier api.video is the end-to-end solution which enables you to easily build, scale and operate on-demand and live streaming videos in your app, software or platform. Test it for free on our Sandbox environment. Cover the whole online video workflow Ingesting videos and delivering them to your audiences through a beautiful HTML5 adaptive video player. You don’t have to mash up a ton of services, manage and maintain several solutions anymore. Your project goes live in hours instead of months and scales automatically with your usage. Built to implement fast Use one API to collect on-demand or live videos and make them available on any platform and screens. We have SDKs for Java, iOS, Android, and server-side languages. Reach your audience worldwide Thanks to our EDGE infrastructure, you'll instantly benefit from fast video ingestion, transcoding and rapid availability for buffer free streaming, wherever your users are.
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    Vidyo

    Vidyo

    Vidyo

    Embed Video into Your Digital Communications Real-time video for the moments that matter most, in telehealth, video banking, workforce collaboration, customer engagement, and more. Vidyo’s patented platform integrates with virtually any application, environment, network, and device to deliver the highest quality experiences that strengthen teams, build trust, foster long-term relationships, and improve quality of life for everyone. Whether embedding real-time video using vidyo.io and our rich APIs, or through integrations built into the VidyoCloud platform, enterprises and entrepreneurs alike reimagine their business models while delivering improved outcomes. Vidyo has invested and continues to invest in your success: our partners who scale and extend our reach, and our customers who share best practices with one another. Together we’ve made high-quality real-time video communications the new normal.
    Starting Price: $18.99 per month
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    GigTel

    GigTel

    GigTel

    Transform your communications into an asset, not a resource drain. GigTel brings your team together through the most revolutionary, cloud-based communications platform to grow your business in the remote work environment. Streamline your selling processes by working & communicating in real-time, anytime, anywhere. Improve customer experience by getting in touch quickly, on-the-fly, real time collaboration or trouble-shooting (video, chat, text, voice). Rapidly optimize sales and customer conversations through real-time data analytics to make impactful business decisions -- on the fly. Too many companies struggle unnecessarily, from communication problems like complex legacy system maintenance, missed calls or unreliable service. We’re here to help. Rejuvenate your business with an easy-to-use, flexible and affordable hosted platform that unifies your communications and improves company outcomes. We make the transition quick and easy so you can reap the benefits.
    Starting Price: $9.95/user
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    Alcatel-Lucent Rainbow

    Alcatel-Lucent Rainbow

    Alcatel-Lucent

    Rainbow business communication solutions offer user-friendly collaboration tools from voice to video, that connect people, machines, and processes. Rainbow is an enterprise-grade, cloud communication platform fully developed in Europe with services delivered from secured data centers across the globe. Depending on your needs, Rainbow can be deployed on-premises, hybrid or from the cloud. The open architecture and rich-telephony feature support allow for connecting your existing telephony system and integration of Rainbow into business processes and other SaaS solutions. Does your business need a fully encapsulated environment hosted either on-premises or in a private data center of your choice or do you prefer to go cloud but retain existing investments on-premises and add collaboration on top of your existing telephony system? Whichever you choose Rainbow has got you covered. Create or join audio and video meetings with up to 120 participants and up to 12 simultaneous video streams.
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    Digital Samba

    Digital Samba

    Digital Samba

    Digital Samba's video conferencing solutions enable organisations across industries to hold GDPR-compliant online meetings, webinars, trainings, and large events in HD video & audio right from their browsers or mobile app. Digital Samba's prebuilt video conferencing solution allows developers to embed and launch a full-featured video meeting with minimal effort. Built from the ground up with UX in mind, Digital Samba Embedded allows you to manage all aspects of the conference with our video calling API and fine-tune the experience with our client SDK. The Digital Samba Video SDK, written in Typescript and provided as an NPM package, will have you up and running with a few lines of Javascript code. Made for developers, by developers.
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    Starting Price: €0.004