Alternatives to YakoVoice
Compare YakoVoice alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to YakoVoice in 2026. Compare features, ratings, user reviews, pricing, and more from YakoVoice competitors and alternatives in order to make an informed decision for your business.
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1
PBXware
Bicom Systems
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. -
2
Zadarma
Zadarma
Powerful Cloud Telephony for Global Businesses Zadarma offers a feature-rich VoIP platform designed for businesses that want flexibility, scalability, and professional communication without high costs. Set up your cloud PBX in minutes, manage international teams, and serve customers worldwide — all from a single interface. Key features: - Virtual phone numbers in 110+ countries - Free cloud PBX with IVR, call routing, and analytics - Integration with CRMs: HubSpot, Zoho, Bitrix24, and more - AI Voice Agent and AI-speech recognition and analytics - Apps for desktop, mobile, and browser-based calling - AI-powered voice agents and call tracking - Full control via web interface and API Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.Starting Price: $2/month -
3
Voicemaxx CE
Intrado
An enterprise-grade cloud-based calling solution fully hosted and managed by Intrado, with the added benefit of team collaboration, which includes: messaging, meeting, and mobility solutions and the features and benefits of Cisco Webex devices. VoiceMaxx CE includes Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon Cisco’s tried and true on-premises Call Manager offering, making it an ideal service for medium to large organizations switching from a premise-based service or those with Cisco infrastructure already in place. This solution is fully supported by Intrado with geo-redundant data centers—providing enhanced business continuity and disaster recovery—and 24/7 monitoring and support from Cisco-certified engineers.Starting Price: $25.00/month/user -
4
VoIP.ms
VoIP.ms
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.Starting Price: $0.85 month per DID -
5
Alohaa
Alohaa.ai
Alohaa is a cloud communication platform that provides omni-channel products - Virtual phone numbers, IVR, Cloud Telephony, WhatsApp API, Bulk SMS, Voice Broadcasting for businesses. With its cloud-based infrastructure, Alohaa offers flexibility and scalability to adapt to varying business needs. The software streamlines call routing, automates customer interactions, and enhances communication efficiency. Alohaa caters to diverse industries, offering tailored solutions for customer service, sales, and support sectors. Its user-friendly interface and advanced features make it a preferred choice for businesses seeking reliable cloud communication solutions.Starting Price: ₹300/agent/month -
6
Enterprise unified communications and collaboration. Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management. Consolidate your communications infrastructure and enable your people and teams to communicate simply with the Cisco Unified Communications Manager. The solution features IP telephony, high-definition video, unified messaging, Instant Message and Presence. Transform your workspaces. Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified Communications Manager, the tools to succeed. The solution has extensive features to support mobile and remote workers. Regional, family run business or global mega-brand? Choose a solution that scales as your needs change.
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7
REVE Systems
REVE Systems
Carrier-grade SBC, OTT, billing & cloud telephony products with scalability, and high performance. Mobile OTT solution and A2P SMS platform for communication service providers and SMS aggregators. Secured communication platforms for enterprises for faster real-time business communication & collaboration. The complete white-label solution that allows you to offer cloud telephony services under your own brand. With a focused approach toward serving the IP based communication industry, it has a wide assortment of products, ranging from backbone infrastructure to peripheral products, including middleware. Conversion of any termination client’s rate plan format to native format. Easy uploading of VoIP rate plans and conversion into respective templates. Auto conversion of all templates into native rate plan format. Automatic call drop before user account balance turns negative. -
8
CallerDesk
CallerDesk
CallerDesk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It is designed to streamline both inbound and outbound communication, improving efficiency and the overall customer experience. CallerDesk falls under the cloud telephony software category, offering communication tools for businesses of various sizes. It is particularly useful for industries that handle high volumes of customer calls, such as customer support, sales, marketing, and service-based sectors. The platform is ideal for teams looking to automate repetitive tasks like call management, track customer engagement, and analyze communication data in real-time. Main Features of CallerDesk: IVR (Interactive Voice Response) System: Allows businesses to automate responses and efficiently route calls to the appropriate departments or agents. Call Automation: Streamlines both inbound -
9
Phone EVE
VoiceCTI Communications
Single line auto dialer telephony software for auto dialing, voice mail recording, caller id detection, contact management and call log management. VoiceCTI Communications Inc. began developing computer telephony integration (CTI) applications, and products more than two decades ago. The company's developers have the knowledge and the experience to offer simple low cost and easy-to-use applications, which can be used at any working or personal PC and telephone environment. The Phone EVE basic version is a free application and never expires. The minimum requirements are a PC with WIN OS, headset or analog handset, and a telephony device. For excellent voice quality, telephony features and robust solution, the Phone EVE application requires a TAPI compliant telephony device. Currently, the Way2call Hi-Phone Desktop products are supported. See voice modem vs. telephony device. The Phone EVE basic supports one line. However advanced applications may support up to 4 analog lines. -
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BDM Voice
BDM Voice
With so many options to choose from, finding the right telephone system for your business can be overwhelming. If you have time, read on to learn about different options. If not, get in touch and our specialists will work with you to find a suitable solution that meets your needs. BDM offers a different approach to telephony. Dependent on your specific business needs, including company size, location, remote working practices, number of sites and available network connections, we will advise of the most suitable solution that meets these needs. Sometimes called Cloud Telephony, IP Telephony or VoIP (Voice over Internet Protocol). Hosted Telephony simply connects to a data network so requires less hardware. You can still have a familiar desktop handset, or you may prefer to use a desktop PC with a headset, or just a smartphone device – or sometimes a combination of all three! -
11
Tata Communications
Tata Communications
Grow your business, boost productivity and maximize efficiencies all at the same time with our comprehensive portfolio of unified communications and collaboration (UCC) solutions that seamlessly integrate with your existing systems while transforming your user experience. Our unified communications solutions allow you to easily connect, communicate and collaborate with employees and customers worldwide over video, web or audio conferencing. Radically improve customer experience and end-user loyalty using omni-channel cloud contact centre solutions with Tata Communications’ unified communications services. Improve efficiency and lower telephony costs across your business by unifying conferencing and leveraging Global SIP Trunking for IP telephony and video calling.” Seamlessly improve collaboration and productivity across audio, web or video (Unified Communications), while at the same time boosting productivity across your customers’ infrastructures. -
12
Sabienzia
Sabienzia Technologies
Sabienzia transforms telephony into intelligent communication empowering businesses with data-informed decisions based on metrics, context and meaning and automated workflows. With more than a decade of experience delivering cloud telephony services Sabienzia drives customer service for established companies in the travel, automotive and e-commerce sectors worldwide through a 100% own GDPR compliant infrastructure that is 100% hosted in Europe providing the highest PCI security level. In minutes, you can set up a fully customizable customer service in the cloud to reach your global audience. Our premise is to provide a centralized system that allows your users to provide your customers with a closer, more substantial, and more empathetic experience from anywhere. Setup in 1 minute the cloud contact center solution for business without installations. Stay closer to your customers, remote agents and employees using the right channels and metrics.Starting Price: €10 per user per month -
13
CALLMaster Software
SpeechSoft
SpeechSoft Inc. develops and sells telephony automation software, and offers hardware and turnkey solutions that integrate with various telephony environments. Voice over Internet Protocol (VoIP), T1, Digital PBX and Analog. Combining six powerful telephony features into a single software package, CALLMaster software provides an integrated telephony solution for various businesses. SpeechSoft telephony products are scalable and support open non-proprietary architecture. This enables you to design cost-effective solutions that are customized to meet your business needs and budget. SpeechSoft, Inc. has been developing and selling telephony automation software since 1987. Our extensive industry experience has enabled us to provide cost-effective telephony solutions to our customers in many industries. We continue to partner with industry leaders Microsoft and Dialogic to provide leading-edge solutions. -
14
4Voice
4Voice
4Voice’s telecom experts analyze all facets of your voice communication needs to deliver a customized solution that fits the budget, bandwidth and priorities of your business. White glove service and one-on-one training ensure zero down-time and painless deployment, so your business can focus on the work that really matters. Whether calling from the home office, branches or working remotely, your voice transmissions are managed from a secure location, delivering cloud service that is fast, clear and reliable. 4Voice’s cloud phone services for business can reduce your phone bill by as much as 50%. With 4Voice, you use a single infrastructure for both voice and data (Internet), and get local, domestic, long distance, toll-free, and eFax services—all for one low price.Starting Price: $10 per month -
15
Sewan
Sewan
More than ever, professionals need to be able to communicate with each other and with their customers. Whether in the office or on the move, our telephony solutions can be adapted to suit everyone’s needs. Fixed telephony, mobile telephony, trunking, contact center or even telephony in teams, business telephony is becoming ever more versatile. Sewan's solutions can be easily adapted to every need. The voice technologies used in our solutions guarantee optimum call quality and rock-solid reliability. We know that business needs can change rapidly. Adding or deleting lines, and importing contacts, it's all done in the blink of an eye. Whatever type of business telephony you choose, our solutions are designed to be as cost-effective as possible, there's nothing superfluous. Our solutions are designed with the international market in mind: all our packages can be adapted to different needs. -
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Cloud Dial
Cloud Dial
In a world, wherein you usually want to be available, an old phone machine now not cut it. Flow to a cloud-based totally telephony gadget with Cloud Dial to assist your corporation and clients stay linked within the workplace or on the circulate. Cloud telephony provides high-quality business-grade voice and advanced call features available on a desk phone, PC softphone or your mobile device, making sure that you never miss that all-important call. A virtual private number is a telephone number that forwards incoming calls to any of a number of pre-set telephone numbers. These are also called a follow-me number, a virtual telephone number or (in the UK) Personal Number. Usually, a virtual telephone number can be set to forward calls to different telephone numbers depending on the time of day and the day of the week using time of day routing. For example, between 9 and 5 on working days incoming calls will be forwarded to one's workplace, but in the weekends to one's cellphone. -
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Telappliant
Telappliant
Since 2003, we’ve been helping small and medium-sized businesses to grow. We offer a range of feature-rich cost effective phone systems, high-speed Internet connections, and a range of IT and cybersecurity solutions. Over the last few years, VoIP (Voice over Internet Protocol) has evolved and voice has made the gradual transition to the ‘cloud’. Cloud is a broad term typically referring to data-centre-hosted services that are run and accessed over the internet. Cloud telephony refers to voice services and, specifically, the replacement of traditional telephone equipment (PBXs, for instance) with third party services. Increase Customer Satisfaction Increase satisfaction by managing calls intelligently, whilst tracking behavioural patterns for clever decision-making. Compete with bigger companies by increasing geographic presence and creating a better first impression. Access your system remotely regardless of the location, whilst retaining your office phone functionality.Starting Price: $30 per month -
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ITK Communications
ITK Communications
ITK Communications offers tailor-made communication solutions from the cloud for every size of company, every need and every requirement. Modern telephone systems are no longer static in your company, but come simply, flexibly and securely from our three German high-security data centers. The modular structure and the relocation of telephony with all features to our data centers enables you to add or debit the desired services on a monthly basis. The big advantage compared to other cloud solutions lies in the diverse selection options of various CTI, contact center & mobility solutions as well as the integration and control of ERP and CRM systems. Updates and upgrades are automatically updated in the background, so that you are always up to date and work at the highest quality level. Thanks to several complete system redundancies, your ITC is optimally protected against failures. -
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Phonology
Phonology
Enterprise VoIP from Phonology is specifically designed for the SMB & Large Institutions. It helps customers Connect,Communicate and Colloborate enabling seamless communications across channels offering together best of Quality and Flexibility in VoIP Solutions Phonology provides powerful, high quality Hosted PBX solution for cloud phone service. Through virtual extensions of our multitenant cloud telephony system, you can now enjoy all the features of a large enterprise PBX systems and connect your favorite third party applications to the telephony. Unified Communications, as the name suggests, is a communication solution which unifies and let you connect and collaborate over one single system. Worried about managing the physical and wired PRI / BRI / PSTN Lines? Gift your businesses, the SIP Trunks from Phonology and manage your communications hassle free and efficiently. -
20
Vozelia
Vozelia
Vozelia has been part of Sewan since 2017. Sewan is the reference voice over IP telecommunications operator for companies, a pioneer in the IP telephony sector in Spain with more than 10 years of experience. Sewan Communications is part of the Sewan Groupe, one of the most innovative and recognized companies in France. Sewan offers a white label model that redefines the "turnkey" concept, oriented to the demand of today's customers and companies, as well as the management of tomorrow's telecommunications operators and distributors. All of this is done through our All-In-One platform, Sophia , which features simple, automated management for setup, auto-provisioning, and billing from a single interface. Discover all our professional, simple, scalable and automated telecommunications solutions. You will be able to enjoy IP Telephony through your smartphone or Tablet, using an IP Telephone or by placing an ATA transformer in your analog telephone.Starting Price: $8 per month -
21
PRO-T-S
Marketing Systems Group
We knew what researchers needed to improve their data collection operations and interviewer productivity without sacrificing data quality. So, we built the PRO-T-S® predictive dialing system to seamlessly integrate your interviewers, CATI systems, and telephony operations. PRO-T-S is a modular telephony system that features seamless connectivity with numerous CATI systems. It also offers study-selectable dialing modes and is scalable to your phone room needs. Features multiple dialing modes that are user-variable and accessible across multiple locations, projects, CATI interfaces, and telephony configurations. PRO-T-S pays for itself in under a year, and often in as little as six months. PRO-T-S helps you increase productivity, revenues, and profits by lowering system cost and boosting labor savings. -
22
Zaplee
Zaplee
Zaplee is up over 99% of the time. Your new cloud phone will never let you down. Integrate our ultra-modern phone service into your existing framework in no time. Your personal support crew never sleeps. Any and all issues will be resolved at the speed of light. Count on Zaplee to work with all of your devices, present and future. Seamlessly integrate with VoIP, SIP, landline and mobile phones. Craft custom greetings for both business and nonbusiness hours. Don’t want to use your own voice? Take advantage of our text-to-speech function and create greetings in male or female voices, with various accents. Assign yourself a local number in over 40 countries, and thousands of cities. Want a toll-free / 800 number? Zaplee can provide that too. Route inbound calls based on the departments and employee extensions that you create, or based on who’s available at particular hours. Give your customers the option to use a dial-by-name directory.Starting Price: $10 per month -
23
Fonada
Fonada
Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication. With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement. Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service. -
24
TCMS
Total Call Center Management Solutions
Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.Starting Price: $195.00/one-time -
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Telavox
Telavox
Collaborate with colleagues. Engage with customers. Any channel. Any device. Anywhere. Telephony, PBX, messaging, meetings, and contact center in one simple platform. Reach out and engage with customers and colleagues. Empower your workforce with the right tools. One app for both customer engagement and collaboration with colleagues. Agents can work remotely without compromising a great customer experience. Get work done with one simple app for calling, messaging and meetings. Avoid distractions and collaborate in real-time. Use smart features to let colleagues know when you're available, and when you're not. Stay connected, stay productive. Fixed and mobile telephony, and PBX. All your voice communication needs in one place. Any device, any platform. Regardless of where a call happens - over cellular, PSTN or the internet - the experience and features are the same. -
26
STARFACE
STARFACE
We offer you a flexible solution for your business telephony needs. Whether as a hardware or software-based system, STARFACE will provide you with the perfect communication solution, everything from a single source and “Made in Germany“. If 2020 has taught us one thing, it is that staying in touch with colleagues and clients is vital. Wherever they may be, In the office, working from home or on the road. With the STARFACE UCC Clients, it is easier than ever to stay connected thanks to business telephony features, user-friendly video meetings, instant messaging and file sharing. Communication keeps our businesses afloat. Today, more than ever before. Access the telephony system from your Android device or iPhone. You can make calls from your cellphone using the landline number, or you can take advantage of the key functions in exactly the same way as from the user interface. -
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TENIOS
TENIOS
TENIOS is a German-based communications provider specializing in advanced AI phone assistant and telephony solutions for businesses. Their comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications. TENIOS also provides AI-powered phone assistants to automate customer interactions, enhancing efficiency in contact centers and diverse sectors with high call volumes. With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.Starting Price: €50/ month (Pay as YouGo) -
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SIPStation
Sangoma
SIPStation is a SIP trunking service that enables businesses to switch to VoIP, reducing telephony costs without sacrificing service quality. It offers guaranteed cost savings when transitioning from traditional telephony providers and supports seamless integration with PBX systems like Switchvox, PBXact, FreePBX, and others. Key features include number porting, allowing businesses to retain existing phone numbers; migration capabilities from traditional telephone lines without replacing existing VoIP-capable PBX systems; and SMS functionality for sending and receiving messages at competitive rates. It is scalable, allowing easy addition or removal of SIP trunks based on business requirements, and includes a bursting feature to extend usage beyond the total number of trunks. Direct Inward Dialing (DID) provides affordable phone and toll-free numbers, while built-in failover ensures call routing to alternative numbers during outages.Starting Price: $19.99 per month -
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GAO Research
GAO Research
GAO Research Inc. is your software solution provider for embedded modem software, fax modem software, speech codecs, and telephony software for electronics equipment, telecommunications and semiconductors for embedded engineering. GAO offers VoIP & FoIP solutions, V.92 and V.90 with any fallback softmodems required, Super G3 & G3 and standard fax software, and speech & video codecs – all of this on the industry's broadest range of DSPs and microprocessors. In addition to superior software, GAO provides unparalleled technical support, extensive platform expertise, and state-of-the-art testing facilities. GAO offers systems designers and engineers a complete VoIP packaged solution, which includes modules for fax and data over IP. This reduces development time and time to market. The typical components of an IP Telephony System are User Interface, Voice Processing, Network Protocols, Network Management, and System Services. -
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Veloice
Veloice
See your data in a visual form when you log in to the portal. Big or small, new or old, everything gets sorted out automatically to dash out instant charts, reports, statistics, and evaluations. The latest technology, SIP Trunks in the backend, and multiple systems ensure that there are no call drops and the platform is seamless. Its scalability provides flexibility and offers large bandwidth to accommodate any sudden rush. Receive unlimited parallel calls, no restrictions on channels too. All plans come bundled with all features. Our pay-as-you-go model is based on a transparent billing system that lets you pick your usage and control the costs. Gain control over your company’s telephony experience. Record all inbound and outbound calls for compliance, audit, training, or enhancing customer experience. Access the call records anytime via the dashboard. Get prompt alerts via SMS or email or see the notifications in the dashboard.Starting Price: $12.55 per month -
31
MyOperator
VoiceTree Technologies
MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like integrated Call + WhatsApp, Dialer App, 360-degree Campaign Management, Office IVR, toll-free number, call analytics, cloud call center, SMS/WhatsApp campaigns, and CRM integration, MyOperator empowers your team to convert every customer interaction into a business opportunity. ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsAppStarting Price: ₹200/month -
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RapportCMS
Unity4
RapportCMS is our competitive advantage vs our competitors. We are focused on the intersection between telephony, interaction management and the people who handle the calls. This approach ensures that we make ‘human technology’ designed by and for contact center practitioners. We know that world-class call center technology must be equally adept at addressing what happens after the agent says hello as to how the call is routed to the desktop. As one of the leading Contact Centres in the AUNZ market, we had over 10 years of building, refining and improving our technology before then releasing it to market as a SAAS solution. While most providers have built solutions from a telephony perspective, we recognize what happens after the agent says hello is of equal importance to what happened before. -
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Wavetel
Wavetel Business LTD
Formed in 2010, Wavetel has grown to become a leading provider of telecom services in the UK and rest of the world. Wavetel started as a wholesale operator offering Voice, SMS and Data services to other operators. In 2013 Wavetel launched its B2B services which includes VoIP telephony services, Connectivity, Virtual Numbers, SIP Trunks, Microsoft Teams Direct Routing, Mobile, SMS, Call Center Solutions for its valued clients and business partners worldwide. Over the years, our voice messaging offerings have constantly evolved as an enterprise solution allowing it to integrate with third party CRMs and business apps using our programmable APIs.Starting Price: $13 per month -
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Servetel
Servetel
Servetel's cloud suite consists of various best-in-class products including number masking service, toll-free number, virtual number, smart IVR, OTP verification and voice broadcasting among others. Gain brand reputation & more calls that are free for customers to reach. Affordable mobile numbers for business, desinged to simplify campaign tracking. Interactive Voice Response to handle calls with reduced human dependency. Run multiple missed call campaigns and get connected with customers at no cost. Convey voice messages to a huge audience – effectively & effortlessly. A dashboard should be wise and that’s what you get with Servetel. You can easily monitor live agents and check the campaign status and ongoing activities across various departments. Our dashboard features an easy and intuitive menu, so you don’t need any training. Once installed, you are immediately good to go. -
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Peeredge Enterprise Platform
46 Labs
The Peeredge Enterprise Platform by 46 Labs is the premier global voice management platform for enterprises, allowing companies to seamlessly replace legacy infrastructure with cutting-edge technology. It offers federated security across users, clouds, and wireline; number management; a globally distributed session border controller; management and monitoring of all global voice traffic through a single UI; fraud prevention and filtering; near real-time reporting and analytics; unified communications applications integration; RESTful APIs; and certification for Microsoft Teams. -
36
CDC Telephony Software
CDC Software
CDC Software’s cloud-based solutions empower companies to quickly and cost-efficiently integrate their telephony and CRM systems, giving call center agents the information they need to delight customers, on each and every call. With CDC, agents are delivered caller information via CTI screen pop – name, location, service history and more – before they can even say “hello.” Users, tickets and items are created in real time, with no manual work necessary. Call information (and even recordings) can be archived in the CRM or another third-party application, platform, database or web service automatically, as soon as the call is finished. Simply put, it’s the easiest way to make your customers, your agents and your bottom line a whole lot happier. Priced per seat as a subscription, rather than an up-front capital expenditure, CDC combines a robust core engine with prebuilt connectors for leading CRMs, telephony systems and other critical pieces of the customer service puzzle. -
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Plum Voice Cloud IVR
The Plum Group
Plum Voice is the leading independent interactive voice response (IVR) provider in the market. The company powers telcos across the world with its fully comprehensive Cloud IVR solution. Reliable, flexible, and secure, the Plum Voice Cloud IVR gives users the freedom to automate and control their most critical business processes or customer touch point over the phone without the hassle of managing complex telephony infrastructure. The solution is also HIPAA and PCI-DSS level 1 compliant, so users can assure that Plum Voice Cloud IVR can help securely handle critical medical and financial information. -
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Teloz
Teloz
Teloz cloud contact center allows employees, customers, and other integrations to all work together on one system, and also improve your company’s productivity and efficiency. Strengthen your company by consolidating all of your critical communications into a single platform. Behold one of the most powerful cloud phone systems on the globe. With a cooperative contact center, you can provide seamless consumer and operator experiences. Discover chances with industry-leading data and include the apps your teams require. With calling features that expand and assist your business, you can provide the experience your consumers demand. Enhance the value of your voice solution with intelligent routing, workforce performance analysis, connections, and other features that enrich the interaction and satisfy your customer's Teloz cloud contact center. We know the enormous consequences your company is facing.Starting Price: $3.99 per month -
39
InGenius
Upland Software
InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMs, with an enterprise-proven solution. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, Upland InGenius easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and enhance the customer experience. InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of interactions for intelligent decision-making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel -
40
Voxbone
Voxbone
Whether digital-native or plotting a pain-free path to the cloud, businesses can achieve instant global scale for their communications with our enterprise-grade worldwide voice and messaging network. Our compliant, elastic SIP trunking services and phone numbers deliver fully localized voice presence on a global scale, across 93% of the world economy. It's why we're the voice infrastructure partner of choice for the majority of Leaders in Gartner's Magic Quadrants for UCaaS and CCaaS. Founded in 2005, we count among our happy customers Uber, Skype, Zoom, 8x8, Dialpad, NICE inContact, Orange Business Services, Aircall, Telefónica and Serenova. -
41
AbacusCloud
AbacusGroup
AbacusCloud is a carrier-class platform for VoIP, UC, call centers, voice recording, and SIP trunking for medium to large enterprises. AbacusCloud enables scalability, reliability, and geographic redundancy that grows with your business to the most demanding requirements. AbacusCloud partners with best-of-class service providers, data centers, Tier 1 carriers, session border controllers, and the highest-quality SIP endpoints. AbacusCloud supports a wide portfolio of desk phones, softphones, and mobile devices that deliver advanced voice, video, and wireless features anytime, anywhere, on any device. AbacusCloud makes VoIP migrations ultra simple while connecting multiple offices and mobile workers, seamlessly, globally, cost-effectively, and incrementally. AbacusGroup provides a rich set of omnichannel services and a common user experience across devices making it ideal for today’s cloud-first, mobile-first employees, wherever they work. -
42
Teleinx
Teleinx
Teleinx is a provider of state-of-the-art telecommunications and data solutions, offering industry-leading voice, data, and SMS services to carriers, CLECs, PBX providers, call centers, and MVNOs. Their services include wholesale outbound voice termination, covering domestic and international calls, short-duration termination, and USA toll-free termination. They also provide DID and toll-free numbers, enabling businesses to establish a local or national presence with instant provisioning and SMS/MMS capabilities. Additionally, Teleinx offers messaging solutions with APIs for SMS and MMS, supporting shortcodes, toll-free numbers, and local numbers to enhance customer engagement. Their robocall mitigation services include SIP interconnect, ANI and DNIS filtering, and STIR/SHAKEN compliance to protect networks from fraudulent activities. -
43
SmartSIP
IntraNext Systems
SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers. -
44
Alcatel-Lucent Rainbow
Alcatel-Lucent
Rainbow business communication solutions offer user-friendly collaboration tools from voice to video, that connect people, machines, and processes. Rainbow is an enterprise-grade, cloud communication platform fully developed in Europe with services delivered from secured data centers across the globe. Depending on your needs, Rainbow can be deployed on-premises, hybrid or from the cloud. The open architecture and rich-telephony feature support allow for connecting your existing telephony system and integration of Rainbow into business processes and other SaaS solutions. Does your business need a fully encapsulated environment hosted either on-premises or in a private data center of your choice or do you prefer to go cloud but retain existing investments on-premises and add collaboration on top of your existing telephony system? Whichever you choose Rainbow has got you covered. Create or join audio and video meetings with up to 120 participants and up to 12 simultaneous video streams. -
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Dzinga
Dzinga
Dzinga is a cloud-based platform for business communications that allows companies to connect with customers via phone, web, and multi-channel messaging through a single, simple web interface. Dzinga collects all your communications across all channels in one place. Your agents may attend to phone calls, SMS, texts sent on popular mobile messaging services, and webchats through a single dashboard. No more switching between multiple apps. Everything is grouped together and organized in a clean, simple, cross-platform web interface. The business telephony system by Dzinga automatically sends every call to the optimal branch, person, or device depending on who's calling, when, and why. No missed calls - no missed business opportunities. Widgets prompt your website visitors to start a live conversation with your agent "here and now". Each conversation is a sales opportunity.Starting Price: €14 per user per month -
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360 CTI
360 Degree Cloud Technologies
360 CTI is an advanced, AI-powered, Salesforce-native telephony solution that helps you handle every call with precision, automate calling with AI agents, and boost team productivity and efficiency. -
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Sangoma Wholesale Carrier Services (formerly VI Communication Services) is designed to allow Internet telephony service providers (ITSPs) and managed service providers (MSPs) to easily provide high value services that their customers expect without any hassle. Businesses can also leverage our communication APIs to empower their applications with voice and messaging features, allowing them to easily communicate with their clients. As an ITSP, MSP or VAR, support your existing retail SIP trunking customers and sell phone numbers and other VoIP services not typically available within your network reach, adding new revenue streams. Or if you are just getting started, offer new retail SIP trunking service and bundle features you want to offer your new customers, such as messaging, conference bridging and more.
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UniTalk
UniTalk
UniTalk provides a wide range of services in the field of telecommunications for business, including IP telephony and virtual PBX, call tracking, recording telephone conversations, callback buttons and widgets for the site, various types of telephone calls and routing, and much more.Starting Price: $35/month -
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Voxbay
Voxbay
Voxbay is an AI-powered, cloud telephony and unified communications platform designed for businesses of all sizes. It delivers a comprehensive contact-center solution featuring multilevel IVR, predictive dialer, virtual numbers, call masking, conferencing, live call monitoring and transfer, call recording, lead and ticket management, SMS/WhatsApp messaging, and AI-driven call routing. It seamlessly integrates with CRM systems such as Zoho, automatically logging interactions, and supports global virtual numbers from over 65 countries. It provides real-time agent dashboards, performance tracking, automated notifications, and social media connectors. With 99.9 % uptime, robust security, and scalable deployment, Voxbay streamlines inbound and outbound communication, optimizes workflows, and enhances customer engagement through centralized control and intelligent analytics.Starting Price: Free -
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MongoTel
MongoTel
Enjoy an intuitive, customizable approach to business telephony whether you’re a nationwide corporation, mom-and-pop shop, or MongoTel certified reseller. From flexible features for teams of any size to mass deployment in seconds, MongoTel is cloud-native, from the ground up. Personalization tools for users, streamlining controls for admins, and novel abilities for callers make for more meaningful contact. Our unique fusion of a certified installer network plus first-party tech support is the ideal way to deliver the most productive and rewarding user experience. At MongoTel, help is near. Literally. Our support team is composed of the same talents who built and maintain our proprietary technologies in the first place. MongoTel’s cloud-based phone ecosystem gives you the power to connect to each client on the individual level, whether they’re a business entity or an individual human. Our tools enable you to sell to those who need what you offer.Starting Price: Free
