Audience

For medium-sized to large-scale enterprises across a wide variety of industries.

About Plum Voice Cloud IVR

Plum Voice is the leading independent interactive voice response (IVR) provider in the market. The company powers telcos across the world with its fully comprehensive Cloud IVR solution. Reliable, flexible, and secure, the Plum Voice Cloud IVR gives users the freedom to automate and control their most critical business processes or customer touch point over the phone without the hassle of managing complex telephony infrastructure. The solution is also HIPAA and PCI-DSS level 1 compliant, so users can assure that Plum Voice Cloud IVR can help securely handle critical medical and financial information.

Integrations

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Company Information

The Plum Group
Founded: 2000
United States
www.plumvoice.com

Videos and Screen Captures

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PlumVoice-Create.a.NewReport

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online
Phone Support
24/7 Live Support

Plum Voice Cloud IVR Frequently Asked Questions

Q: What kinds of users and organization types does Plum Voice Cloud IVR work with?
Q: What languages does Plum Voice Cloud IVR support in their product?
Q: What kind of support options does Plum Voice Cloud IVR offer?
Q: What type of training does Plum Voice Cloud IVR provide?

Plum Voice Cloud IVR Product Features

IVR

Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Call Center
Voice Mail