Audience

Businesses searching for a solution to improve their services and increase sales

About Servetel

Servetel's cloud suite consists of various best-in-class products including number masking service, toll-free number, virtual number, smart IVR, OTP verification and voice broadcasting among others. Gain brand reputation & more calls that are free for customers to reach. Affordable mobile numbers for business, desinged to simplify campaign tracking. Interactive Voice Response to handle calls with reduced human dependency. Run multiple missed call campaigns and get connected with customers at no cost. Convey voice messages to a huge audience – effectively & effortlessly. A dashboard should be wise and that’s what you get with Servetel. You can easily monitor live agents and check the campaign status and ongoing activities across various departments. Our dashboard features an easy and intuitive menu, so you don’t need any training. Once installed, you are immediately good to go.

Integrations

Ratings/Reviews

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Company Information

Servetel
India
www.servetel.in/

Videos and Screen Captures

Servetel Screenshot 1
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Product Details

Platforms Supported
Cloud

Servetel Frequently Asked Questions

Q: What kinds of users and organization types does Servetel work with?
Servetel works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Servetel support in their product?
Servetel supports these languages: English.
Q: What other applications or services does Servetel integrate with?
Servetel integrates with: KONDESK, Kylas, and Zoho CRM.

Servetel Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

IVR

Survey Management Not Supported
Call Recording Not Supported
Voice Customization Not Supported
Call Routing Not Supported
Text to Speech Not Supported
Multiple Scripts Not Supported
Voice Mail Not Supported
Call Center Not Supported
Phone Key Input Not Supported
Call Logging Not Supported

Telephony

Telemarketing Management Not Supported
Auto-Dialer Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
Voice & Data Integration Not Supported
Call Monitoring Not Supported
Outbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Call Center Management Not Supported
Predictive Dialer Not Supported
VoIP Not Supported