Audience

Companies searching for a solution to streamline and enhance their customer service processes and sales interactions across messaging platforms

About Whaticket

Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.

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Pricing

Starting Price:
$109 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Whaticket offers API access
See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Whaticket
Founded: 2020
United States
whaticket.com

Videos and Screen Captures

Whaticket Screenshot 1
Whaticket Screenshot 1 Whaticket Screenshot 2
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Product Details

Platforms Supported
Cloud
Android
Training
Documentation
Videos
Support
Online

Whaticket Frequently Asked Questions

Q: What kinds of users and organization types does Whaticket work with?
Q: What languages does Whaticket support in their product?
Q: What kind of support options does Whaticket offer?
Q: What other applications or services does Whaticket integrate with?
Q: Does Whaticket have an API?
Q: Does Whaticket have a mobile app?
Q: What type of training does Whaticket provide?
Q: Does Whaticket offer a free trial?
Q: How much does Whaticket cost?

Whaticket Product Features

Customer Communications Management

Print Management
Batch Communications
Template Management
On-Demand Communications
Video Content
Multi-Channel Communications
Personalization
Interactive Content
Email Distribution
Chat / Messaging
Content Management

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding