Alternatives to TechGrid
Compare TechGrid alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to TechGrid in 2024. Compare features, ratings, user reviews, pricing, and more from TechGrid competitors and alternatives in order to make an informed decision for your business.
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NinjaOne
NinjaOne
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. -
2
Atera
Atera
Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™ solution. Designed for unprecedented efficiency, Atera serves over 12,000 customers across 120 countries. Our first-of-kind IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, recommended solutions, and more. The result of this groundbreaking technology is a freeing of critical resources and an exponential lift in productivity. Try Atera Free Now! -
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ConnectWise ScreenConnect
ConnectWise
ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required. -
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ConnectWise PSA
ConnectWise
ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools. -
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Auvik
Auvik Networks
Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. -
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NMIS
FirstWave
FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally. -
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BackBox
BackBox
BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation. -
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TruGrid
TruGrid
TruGrid SecureRDP is the preferred Remote Desktop & RemoteApp solution for Service Providers, Windows Hosting companies, ERP Vendors, and Business IT. - TruGrid enables secure remote access to Windows computers, Virtual Desktops (VDI), RemoteApp (individual apps) anywhere - TruGrid is the perfect solution for Hybrid / Remote Work & Work from Home - TruGrid secures RDP with no firewall exposure & no VPN required - TruGrid makes Windows computers invisible over the internet - TruGrid maintains session privacy - TruGrid includes multitenant dashboard - TruGrid Zero Trust feature prevents ransomware between home and company networks - TruGrid includes MFA and supports Azure MFA & Azure AD - TruGrid complements or eliminates the complexity of Microsoft Remote Desktop Services (RDS) - TruGrid supports Windows, Mac, iOS, Android, and Chrome endpoints - TruGrid includes free setup and implements in less than 1 hour - TruGrid includes free 24x7 supportStarting Price: $12/month/user -
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N‑able N-sight RMM
N-able
N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere. -
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N-able N‑central
N-able
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business -
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N‑able Passportal
N-able
N‑able™ Passportal™ provides simple yet secure password and documentation management tailored for the operations of an MSP and ITSP. The platform is cloud-based and offers channel partners automated password protection and makes storing, managing, and retrieving passwords and client knowledge quick and easy from virtually any connected device. The N‑able™ Passportal™ product suite also offers value-added service products including Documentation Manager™, Blink™ and Site™ all of which promote compliance with industry regulations and help protect businesses from data breaches, cybersecurity threats, and network vulnerabilities.Starting Price: $18.00/month -
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Zomentum
Zomentum
Zomentum is a sales acceleration platform built exclusively for IT Partners that combines pipeline management, proposal and quote builder, sales automation, and reporting & analytics to enable frictionless MSP selling. With Zomentum, you can create documents 70% faster, increase deal value by 600%, and convert 100% more often. Thousands of MSPs use Zomentum today to generate more revenue, shrink sales cycles, and make buying easy. We've helped our customers generate close to $100M in revenue. Our mission is to nurture a strong and trusted IT partner network, revolutionizing the IT buying process so it is more enjoyable and more human for the world's small and medium businesses.Starting Price: $99/month (up to 2 users) -
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servicePath CPQ
servicePath
QUOTE SMARTER, FASTER AND MORE PROFITABLY A single quote with an incorrect configuration can impact your hard-earned reputation. A misquoted price can tip a deal into the red. Why put your business at risk? servicePath is a configure, price and quote (CPQ) platform that is specifically designed to make complex quotes simple. Quotes that used to take days and involve multiple departments can be done in less than an hour in servicePath. Cut your risk of issuing a bad quote by having all the latest solution configurations and cost elements on one platform. Become more frictionless with servicePath.Starting Price: $75 USD/user/month* -
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DeskDay
DeskDay
DeskDay CSA is a cloud-based next-gen PSA that empowers MSPs to embrace a modern, conversational, customer-centric solution that keeps your customers satisfied, teams happy, and profitability high. DeskDay centralizes the operations for MSPs with a unified PSA with the service desk, projects, billing, reports, timesheet, quality assurance, announcements, and a built-in multi-channel support ecosystem for end-users, IT-Connect. With access to real-time data across service delivery, customer satisfaction, tech management, profits, and more, DeskDay enables MSPs to run their operations efficiently, cost-effectively, and with minimal need for third-party tool integration.Starting Price: $79 -
15
IntegriBill
Sandy Beaches Software
IntegriBill, our 5th generation telecom billing and customer service application, was built to increase voice providers' profitability by meeting regulatory compliance requirements, improving productivity, minimizing fees and taxes, reducing churn and providing best in class management tools. All this has been accomplished by listening to our clients for more than 30 years. A few of the many features the application offers include: • Invoice Creation • Taxation • Tax Mapping assistance • Jurisdiction determination and rating of call detail records • RESTful API • Traffic Studies for Federal Universal Service Fund minimization • Proper taxation of bundled sales items • White Label billing • ACH / Credit Card integration • Tax Exemption tracking If your telecom company isn't more profitable utilizing IntegriBill, we've failed.Starting Price: $375.00 -
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Centricity
Cloudhesive
Centricity is a platform that is built on top of AWS services. It is focused on three core services offered by AWS which include Amazon Workspaces and Amazon AppStream, Amazon Elemental / Media Services, and Amazon Connect. Centricity makes it easy for users to gain the power of Amazon Web Services without having to know the technical underpinnings of complex cloud services. We have made service easy for business-level users to leverage for driving value into business without having to hire a team of engineers to develop and maintain complex solutions. Our Centricity environment uses the building block services that Amazon Web Services provides to give the power of the next-generation technology to our end users. Orchestrator helps automate the manual tasks that are critical to a business but are often overlooked. The scheduling and workflow engine in Orchestrator help to automate monotonous tasks. -
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Kaseya BMS
Kaseya
Kaseya Business Management Solution (BMS) is the most feature-packed solution built specifically for Managed Service Providers (MSPs). Kaseya BMS supports the back-end requirements of MSPs so they can focus on selling and delivering services, instead of spending time on non-revenue generating tasks. The platform includes project management, time and expense tracking, finance and billing, inventory, service desk, and CRM. Easily create, manage and resolve all your service requests and tickets. Reduce the number of service tickets generated and resolve IT incidents faster. About one third the price of competing solutions. Spend less time on billing and tracking time to create more opportunity to grow your business — resolve tickets 40 percent faster with VSA integration. Allow your technicians to work efficiently and seamlessly across tools, and access the right information when and where they need it. -
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ContraForce
ContraForce
With ContraForce, orchestrate multi-tenant investigation workflows, automate security incident remediation, and deliver your own managed security service excellence. Keep costs low with scalable pricing and performance high with a platform architected for your operational needs. Bring velocity and scale to your existing Microsoft security stack with optimal workflows, built-in security engineering content, and enhanced multi-tenancy. Response automation that adapts to business context to enable defense for customers from endpoint to cloud, with no scripting, agents, or coding needed. One place to manage multiple Microsoft Defender and Sentinel customer tenants while managing Incidents and cases from other XDR, SIEM, and ticketing tools. You'll see your security alerts and data in one unified investigation experience. You can operate your threat detection, investigations, and response workflows all within ContraForce. -
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Encapto
Encapto
One platform to curate and sell everything-as-a-service IT propositions. Curate top-tier technology propositions with instant eCommerce, order management & subscription billing tools. Centralized MSP dashboard and automated provisioning workflows cut your deployment times and costs by up to 90%. Improve customer experience and reduce calls to your helpdesk with our intuitive customer self-service dashboard. Designed with the non-technical customer in mind, Encapto’s intuitive self-service interface brings together cross-architectural technologies to improve customer outcomes, reduce your support burden, create stickiness and provide effortless up-sell opportunities. So sit back, relax, and let your customers look after themselves. Design a branded storefront with your product catalogue so your customers can place orders on their own. Simple order flows allow you to upsell and cross-sell your products, add-ons, and unique offers.Starting Price: $280 per month -
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Unigma
Unigma
Unigma is a unified cloud management platform designed to help IT organizations simplify the cloud. The platform combines performance monitoring, automation, and cost analytics solutions for public clouds, such as Amazon Web Services, Microsoft Azure, and Google Cloud. Its modules include Cloud Cost Optimizer, Cloud Manager, and Cloud Billing Manager. -
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Autonomous Digital Experience Management (ADEM)
Palo Alto Networks
Benefit from the simplicity and ease of a digital experience management solution that natively integrates with Prisma SASE, including GlobalProtect, Prisma Access and Prisma SD-WAN, to optimize experiences for every user, without the complexity of installing additional software and hardware. Whether it’s supporting employees working from the office, their home, or any combination of the two, IT Teams need to quickly surface insights and proactively resolve issues across the entire service delivery path before business is impacted. With ADEM, encompassed with SASE, you’re only clicks from an answer to any performance question, for any user. Narrow down critical incidents and root causes using the greatest depth of experience insights available. With correlated performance metrics across all endpoints, networks and applications - you have all the visibility needed to manage experience. -
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BKP365
Spectra Technologies India
An affordable, powerful and easy to use cloud backup solution for everyone, starting at Rs. 1.90 per GB / month. Lowest Cost per GB. Built on Amazon Web Services (AWS). Online Cloud Backup Services in India - GDPR & Privacy Compliant. data backup solutions in India. Smart File, Folder & SQL Backup. Setup and forget, backup in auto. Desktop agents to deploy, web console to manage. Files stored forever, option of hot, cold or deep archive. AES 256 encrypted backup tech. Backup local, external and network drives. File versioning by default. Create users for backing up computers and servers. You can also bulk import the users. Set the backup policies as per requirement. Download the agent from your account. Install & select the files and folders you wish to backup. Add the PST Files if you have. Your data is securely packed up and transmitted at a set time interval. (say 30 min). All the backups are incremental.Starting Price: $0.02 per month -
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HaloPSA
Halo Service Solutions
HaloPSA is a modern and intuitive Professional Services Automation (PSA) solution, designed for Service Providers. With HaloPSA’s cloud platform, manage your entire business, modernise your customer experience and automate your service. As an all-inclusive platform, take advantage of all the features including Billing, Project Management, Reporting, time tracking and much more. Furthermore, take advantage of over 50 integrations to centralise your systems. Overall, HaloPSA is trusted by 100,000+ teams from 50+ countries, including global organisations such as Atos, NEC and Gijima.Starting Price: $35 per user per month -
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Naverisk RMM & PSA
Naverisk
Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.Starting Price: $110 per month -
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Securden Unified PAM MSP
Securden
To enforce complete access governance, MSPs purchase multiple solutions at a premium. We have combined all the required modules into one unified solution that solves the most crucial challenges faced by managed IT service providers. In addition to deploying robust access controls, MSPs can generate recurring revenue streams by providing privileged access management as a service. Grant JIT-based remote access to third parties and employees. Track and record all activities for complete control. Reduce the attack surface by eliminating external and internal threats. Automate privileged access provisioning to reduce helpdesk load and eliminate unnecessary downtime. Deploy robust privileged access workflows and realize an increase in efficiency instantly. -
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Asio by ConnectWise
ConnectWise
Asio™ by ConnectWise®: The platform for top IT solution providers. When you need cutting-edge cloud technology, infinite scalability, and unmatched speed and performance, you need Asio™. With this platform, you’ll start solving the problems that come with disjointed systems, including inefficiencies and redundant tasks. Your business will be a lean, mean ITSP machine with our security-first experience that boosts your business operations, amplifies intelligent monitoring and automation, drives rapid innovation, and more. Take control of your business operations and your bottom line with Asio™ . Amp up your business operations with an MSP-approved collection of software, including a PSA, quote and proposal automation, next-gen IT documentation, and real-time business intelligence. With unparalleled performance, these tools put you in the driver’s seat on the road to business maturity. Supercharge your service delivery and customer satisfaction with less effort. -
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CloudBlue PSA
CloudBlue PSA
An enterprise-wide platform with no handoffs, modules, rekeying or stale data where nothing can be lost or missed. Professional services automation (PSA) software providing the maximum degree of process automation so that user intervention is only required to add value - not to administer. Enable your business systems analysis to access data needed to make better decisions. The cloud-based professional services automation software that adapts to your needs. Take CloudBlue PSA wherever you choose to work with our free Android and Apple mobile apps. Deliver exceptional customer service with a world-class service desk that helps you leverage the full power of your services organization. CloudBlue PSA delivers fully configurable and personalised Kanban boards across the entire system, from Sales to Finance. All core business processes can be visualised in seconds, published to teams or kept private. Board updates are process driven so always correct. -
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bvoip
bvoip
We offer MSPs flexible, reliable, and creative cloud-unified communication solutions, so they can grow their business with focus and clarity. BVoIP was forged out of the real pains and frustrations of actual MSPs. This is because before we were in the business of helping MSPs, we were one for 17 years. As an MSP, we saw first-hand how the industry’s approach to communication is fundamentally wrong, betting everything on a scrappy network of unreliable products and services. This often led to a high burn rate and excessive time spent on the customer help desk. It was clear that we needed simple and scalable communications solution. That’s why we created a new way for businesses to communicate using cloud technology; for businesses to save time in the back office and to never hear the words “can you hear me now” ever again. Now, armed with an integrated and standardized communications platform that actually helps customers, we’re giving MSPs the answer they so desperately need. -
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CloudRadial
Azurative
Show Your Clients What a Modern MSP Looks Like. In one single white-labeled client portal, powered with automation, provide Ticketing, Service Catalog, Reporting, vCIO/QBR Automation, Client Training, Client Communication, and a Client Intranet. Fully integrated with Office 365, ConnectWise, Autotask, Syncro or BMS. A single integrated and secure platform to run all of your client touch points. Create a seamless and automated client experience all the way from ticketing to account management. Showcase your service catalog and make it easy to work with and buy from your MSP. The information clients provide about their IT problems and the information you need to fix them are rarely the same thing. That’s why CloudRadial has fully customizable intake questions and ticket triaging. To get the info you need and get it to the right place. Your client wants to use a client portal to request service from you, but you have to give them a reason to use it.Starting Price: $195 per month -
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Invarosoft
Invarosoft
Customer Experience Software Built for MSPs & IT Teams. Improve your CX, Productivity, Security & Communication by front-ending your PSA or ITSM tool with; Apps, Bots, Forms, Approvals, Sentiment Analysis, Push, Client Portal + more. Customize your App per client and increase customer satisfaction and NPS scores. It's one pane of glass customers love. Reduce support tickets by up to 10% with ITSupportBot™. Use our embedded 'Self-Service Bot' to stop unnecessary tickets and 'Smart Engineer Bot'. Improve engineer productivity by getting right ticket information the 1st time! Engineers are happier doing less admin. Get a powerful unique selling proposition that helps you deliver a remarkable experience, beat the competition and win more MRR deals.Starting Price: $189 per month -
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RangerMSP
RangerMSP
Affordable, On-Premise PSA Software for Small to Mid-Sized IT Services Providers and MSPs. RangerMSP makes running your IT services business easy, fast and secure. Focus on delivering great customer service, winning more sales and growing your business. RangerMSP is simple and intuitive. Installation is quick and you can be up and running in minutes! Minimal training is required, it just works. You will be surprised how much it will help you track and stay on top of things in a very short time. RangerMSP has been automating IT services businesses and managed services providers since 2004, and has evolved based on actual user feedback. This is how we have been shaping the software to be exactly what you need. All your data is stored on a server that you own – whether on premise or in the cloud. You can control the security level, have direct database access for external reporting and use our advanced API. The database is open and the data is yours. Forever.Starting Price: $49.95 per month -
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DeskDirector
DeskDirector
With DD Tech you can work on your ConnectWise and Autotask tickets anywhere, on any device. Fully customizable Service Catalog and superior Custom Forms to give quick and relevant first-contact support to your users. Stay connected to your users and keep providing excellent service with DD Chat. Send templated emails that allow the user to add notes to the tickets or start chats with your techs. From sharing tickets with clients to dynamic service experiences - DeskDirector can meet the needs of your MSP.Starting Price: $97 per month -
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Datto SIRIS
Datto, a Kaseya company
From servers to virtual machines, SIRIS is the secure data protection solution built for MSPs to protect their client data. Security comes first with two-factor authentication and the immutable Datto Cloud to deliver the all-in-one solution for backup and recovery in a ransomware world. Born for the MSP with a cloud first architecture that delivers an all-in-one solution that spans backup to DRaaS, all administered from a secure, multi-tenant cloud portal. Immutable backups and the secure Datto Cloud make SIRIS your best line of defense against ransomware. Patented Inverse Chain Technology™ fundamentally changes the way backup and recovery is done allowing for every incremental snapshot to be a fully constructed recovery point. Does deleting backups either accidentally or maliciously mean you can’t recover? Think again with Cloud Deletion Defense™ that undeletes the unthinkable. -
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Gradient MSP
Gradient MSP
Because accurate billing matters - now more than ever! Our Billing Module, Gradient Synthesize lets you: * Synchronize usage data direct from vendors (80+ vendors have either integrated or are in our development pipeline) * Intuitively review and approve changes * Quick and easy write-back to your PSA (we connect to 8 of the top PSAs with more coming) * Instant insights on revenue and profitability per service (discover cash cows and zero in on under-performing offerings) * Import usage data from any CSV and save profiles for future use Get a standard integration and use the platform for FREE or upgrade to Pro ($99/month) and access unlimited vendor integrations. Gradient partners save 10+ hours on billing reconciliation tasks every month and uncover thousands in unbilled revenue.Starting Price: $99/month -
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MailStore SPE
MailStore Software
With the MailStore Service Provider Edition (SPE), you can offer your customers modern email archiving as a service and thus add an important component to your existing service portfolio. The MailStore Service Provider Edition is shipped as a software solution that can be tailored to your individual requirements for operation on your own servers. You are completely free in how you price the product for your customers; extensive branding options mean you can make the solution visually appealing to individual clients. The MailStore SPE supports virtually all email systems and archiving/access methods. This allows you to cater to a wide variety of application scenarios and serve almost any type of customer in the SMB segment. MSPs with fewer customers or users can run the MailStore SPE in single-server mode, which is easy to set up. In multi-server mode, by contrast, the MailStore SPE can support any number of customers. -
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audIT
Kaseya
audIT is a SAAS tool that MSPs use to quickly and easily create visual, simple, non-technical, and persuasive sales presentations that close more high-ticket IT deals with little to no price resistance. audIT users charge higher prices and generate more revenue through up-sells and cross-sells. audIT users create enterprise-level sales presentations in under an hour. Today, thousands of MSPs all over the world are using audIT to close more sales, increase MRR, and grow their business in the same way. audIT will help you raise your MRR because you can sell complete solutions at premium prices with the confidence they will say yes with absolutely no price objections or resistance. audIT unlocks hidden MRR you’ll get from easy upgrades during business reviews. With the added benefit that your clients say yes to the things they need to protect them. audiT will save you time by making the creation of simple and emotionally compelling sales presentations as easy as possible.Starting Price: $100 per month -
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Virtuozzo
Virtuozzo
Virtuozzo, is a global leader in alternative cloud enablement, providing unique, purpose-built software which enables infrastructure and platform solutions to over 600 service providers around the world. Performance, flexibility, and ease of use define the product line up. Our partners can quickly, cost effectively and profitably create alternative private, public, hybrid or multi-clouds, rivalling those from major cloud providers, but with greater ROI, and customization. Service providers and enterprises can choose between various products and capabilities, using software defined networking, storage and powerful compute management and monitoring. Virtuozzo’s primary products allow for the rapid construction of virtual private servers (VPS), IaaS, PaaS, Storage-as-a-Service, Kubernetes-as-a-Service, WordPress-as-a-Service and Anything-as-a-Service (XaaS). -
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Deepser
Deepser
Help Desk for Managed Service Providers. Customer Service and Device Management. Managed Service Providers (MSPs) are faced with monitoring and servicing increasingly large and complex IT infrastructures. Clearly, automating these processes, as much as possible, helps to minimize any downtime of the customer’s infrastructure and reduce inconvenience. Just providing a Help Desk portal to customers is no longer sufficient to be competitive in the market; a complete tool is needed to manage the different aspects of a Service Provider’s business. Thanks to our IT Asset Management, you get a complete and unified view of the devices managed at your customers’ location; their infrastructure, such as IP addresses, subnets, network devices, of installed software and operating systems. The Service Desk tool allows you to manage contracts and deadlines, as well as respect SLAs. You can also involve salespeople to inform them of the client status. -
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Barracuda MSP
Barracuda MSP
Our portfolio of solutions enables you to build comprehensive security services that include prevention, detection, and response across attack surfaces such as email, endpoint, network, and more, creating layers of security around your customers’ data, users, and reputation. When partnering with us, you have one number to call when a security event occurs, although, we may call you first. Our team takes a proactive approach, enabling quick response and reducing the damage an event can have on your customers. Get the best email security service out there. Protect customers’ mailboxes, browsing, files, and data against all 13 email threat types such as ransomware, account takeover, and spear phishing. Enhance your protection for today's modern IT environments, our multi-tenant, next-generation SASE firewall combines network protection, web content filtering, SD-WAN, and more. Provide a holistic managed security service that secures your customers everywhere, all the time. -
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SilverSky Managed Security Services
SilverSky
With the acceleration of cyber threats across new security vectors, the effort, skill, and technology needed to defend against these dangers continues to dramatically increase and become more complex. Security teams can quickly become overwhelmed. For over 20 years, SilverSky has evolved as a managed security service provider to serve the security and regulatory needs of our small and mid-sized clients with simple and cost-effective solutions. We specialize in serving highly regulated sectors. Monitoring the perimeter with firewalls is no longer good enough. Companies need to monitor all points of contact within their estate. This means networks, servers, databases, people and endpoints. The most efficient way to achieve this is with a professionally staffed Security Operations Center or SOC as a service. SilverSky Security Monitoring will monitor perimeter and core security devices to provide sufficient protection to exceed regulatory compliance. -
41
Computicate PSA
Computicate PSA
PSA Software Simplified. Computicate takes the pain out of managing IT services with PSA software designed exclusively for MSPs. Get better insight, increase efficiency and grow your profitability. Automate your business back-end Automate tasks like time tracking, invoicing, and following up with clients in just a few clicks. Optimize your service delivery A complete helpdesk ticketing solution. Making IT service delivery easy and accurate. Improve your bottom line Never miss incoming tickets or alerts again. Monitor productivity and maximise resource utility. Get all the tools you need to manage your MSP business succesfully. Computicate PSA is a fully integrated IT Services Management System. Exclusively for MSPs.Starting Price: $49.00/month/user -
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Kaseya VSA
Kaseya
Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution. Thus, helping to increase IT staff productivity, service reliability, and systems security. A Unified IT Management solution to not only deliver better service but to transform the business. Kaseya’s IT Management solution increases IT teams’ efficiency by providing seamless workflows across tools, drives improved service delivery and business productivity See for yourself why thousands of IT departments use Kaseya VSA IT Management software to centrally manage and automate all of IT. You ought to be able to deliver more value with less service delivery costs. Kaseya VSA provides IT departments with the IT Management tools they need to proactively manage their systems from a unified platform. -
43
Azure Lighthouse
Microsoft
Azure Lighthouse provides capabilities for cross-customer management at scale, letting partners differentiate services based on greater efficiency and automation. Extend these capabilities consistently across marketplace offers, Azure services, APIs, and licensing models. Reduce manual operational tasks and scale customer management by using cross-customer management features. Maximize visibility into customers’ environments from your own environment. Simplify engagement processes, such as onboarding, through automated workflows. Let your customers view and manage across partners from a single control plane, with precise and granular access. Build their trust by providing transparency and audibility into your activities. -
44
Highlight
Highlight
Highlight lets you demonstrate your value and stay focused on insights that make a real connection. Enable insights, build relationships. Customers want you to be a trusted member of their team. Highlight enables the information-rich communication and transparency to do just that. Highlight is a tool for you and your customers. Add value to how your customers engage with you and their networks. Provide the right insights at the right time to create a differentiated experience and deliver outcomes rather than commodities. By adding value at every stage of the process, you create a more meaningful service. Stay visible to customers, deliver experiences and outcomes, and drive growth. Built specifically to help service providers commercially succeed, we enable transparency and trust through communication and insights. With tailored interfaces for sales teams, service managers and customers, everyone has the information they need to make the right decisions.Starting Price: $680.65 per month -
45
Autotask PSA
Datto, a Kaseya company
Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.Starting Price: $50 per user per month -
46
Rewst
Rewst
Take a crack at automation built just for MSPs. Rewst is a Robotic Process Automation (RPA) platform that integrates your tools. No coding or agents are required. Build flows on visual canvasses and bridge your tool gaps, saving on headcount and efficiency. As an organized MSP, you probably have the necessary IT processes and documentation in place; but you might be stuck manually babysitting them every day. Sometimes every hour, over and over. Listen to your processes and let Rewst automate them. The Robotic Operations Center (ROC) empowers you to create your own workflows and assists you in overcoming any obstacles in the automation process. Whether you need help learning the platform, adding features, or getting your workflows moving, the ROC loves teaching you how to bring your automation visions to life. ROC support comes with every subscription and everything to ensure your automation remains connected and runs smoothly. -
47
Barracuda Intronis Backup
Barracuda Networks
Barracuda Intronis Backup – MSP is a software-only BDR solution designed to offer value to your customers by protecting what matters most, while creating new opportunities to expand your margins and grow your business. Intronis Backup and the ECHOplatform is a software-only solution that goes beyond file-and-folder and delivers secure hybrid local and cloud backup services that offer flexible, comprehensive data protection — complemented by a simple pricing structure and a centralized management portal. Intronis Backup is available at a fixed cost per SMB site, creating cost certainty for MSPs. Fixed pricing also makes it easier for MSPs to build margins and makes data protection a growth driver. Intronis Backup includes management and reporting tools you need to support SMBs effectively. And you can maximize your efficiency thanks to our tight integrations with core MSP business tools. -
48
Cynomi
Cynomi
MSSPs, MSPs, and consulting firms leverage Cynomi's AI-powered, automated vCISO platform to continuously assess client cybersecurity posture, build strategic remediation plans, and execute them to reduce risk. SMBs and mid-market companies increasingly need proactive cyber resilience, and ongoing vCISO services to assess their security posture, enhance compliance readiness, and reduce cyber risk. Yet managed service providers and consulting firms have limited resources and expertise to handle the work involved in providing virtual CISO services. Cynomi enables its partners to offer ongoing vCISO services at scale, without scaling their existing resources. With Cynomi’s AI-driven platform, modeled after the expertise of the world’s best CISOs, you get automated risk and compliance assessments, auto-generated tailored policies, and actionable remediation plans with prioritized detailed tasks, task management tools, progress tracking, and customer-facing reports. -
49
AhsayCBS
Ahsay Systems Corporation Limited
Ahsay Backup Software is specifically designed for Managed Service Providers, System Integrators, or IT Consulting Companies. It enables them to offer secure managed, cloud-hosted, and on-premises backup services to clients and earn a stable recurring income. The whole solution is built on a client-server architecture: The server-side centralized management console (AhsayCBS) can be installed on your backup server hosted in your data center or on a cloud platform like Microsoft Azure. We offer a hosted AhsayCBS instance if you don't want to host it. On the client side, there are three backup agents: AhsayOBM, AhsayACB, and Ahsay Mobile, which you can install on your customers' endpoints and devices. AhsayOBM backs up servers, databases, virtual machines, NAS devices, and Microsoft 365 user accounts as an administrator; AhsayACB backs up files on desktops, laptops, and Microsoft 365 as individual users.Starting Price: $1.50 / month -
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Atria
Atria
Growth isn’t guaranteed. That’s why we created Atria, the unified Active Directory, Workspace, and Microsoft 365 management portal that helps managed services providers like you scale more successfully. Atria gives you the solutions you need to automate and standardize service delivery, reducing helpdesk tickets and escalations dramatically improving operational efficiency. Whether you need to streamline service tickets and tasks, supercharge your helpdesk, or empower customers with self-service, Atria can help—and save you measurable time and money you’ll start realizing in no time. With over 20 years in the managed services industry, Atria is specifically designed to help your business grow. Most Helpdesk tools are either ticketing systems – capture info and then do the job, or Workflow – move the job around teams. Only Atria takes the actual tasks you do from user provisioning to license purchasing and streamlines them.