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About

DeskDay is redefining how MSPs and IT teams deliver IT support. It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem. At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.

About

TechGrid is a tech services platform connecting businesses with an ecosystem of certified Tech Service Providers (TSP’s) and partners to orchestrate the delivery of IT solutions. Choose to offer your entire portfolio in As-a-Service bundles that automatically calculate hardware, services, support, and finance options. Answer a few simple questions, then watch as your bill of materials is built instantly and calculated using our patented BOM automation tool. Answer a few simple questions, then watch as your bill of materials is built instantly and calculated using our patented BOM automation tool. Win more deals faster by sending proposals that are simple and convenient for your customers to sign and accept.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

MSPs and IT departments

Audience

Businesses requiring a platform to automate workflows and sync data with partners and apps

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79
PER/TECH/MONTH
Free Version Not Supported
Free Trial Supported

Pricing

$300 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DeskDay
Founded: 2021
United States
deskday.com

Company Information

TechGrid
Founded: 2021
United States
techgrid.com

Alternatives

Alternatives

Kaseya BMS

Kaseya BMS

Kaseya
IntegriBill

IntegriBill

Sandy Beaches Software
ConnectWise PSA

ConnectWise PSA

ConnectWise

Categories

AI PSA Supported
IT Management Supported
MSP Supported
RMM Supported

Categories

MSP Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Not Supported
Remote Systems Monitoring Supported
Scheduling Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported

RMM Features

Deployment Management Not Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Not Supported
Patch Management Not Supported
Real-time Alerts Supported
Remediation Management Not Supported

Integrations

ConnectWise Automate Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Hudu Supported
Level Supported
Microsoft Dynamics 365 Not Supported
N-able N‑central Supported
NinjaOne Supported
N‑able N-sight RMM Supported
QuickBooks Enterprise Supported
SAP CRM Not Supported
Salesforce Not Supported
Sugar Connect Not Supported
Zoho CRM Not Supported

Integrations

ConnectWise Automate Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Hudu Not Supported
Level Not Supported
Microsoft Dynamics 365 Supported
N-able N‑central Not Supported
NinjaOne Not Supported
N‑able N-sight RMM Not Supported
QuickBooks Enterprise Not Supported
SAP CRM Supported
Salesforce Supported
Sugar Connect Supported
Zoho CRM Supported
Claim DeskDay and update features and information
Claim DeskDay and update features and information
Claim TechGrid and update features and information
Claim TechGrid and update features and information