Audience

Teams, businesses and companies seeking an automatic call distributor to simplify their operations

About SimpleACD

Welcome to the future of ACD’s, welcome to SimpleACD. SimpleACD is an all in one ACD (Automatic Call Distributor) that lives in the cloud, and can be set up today. SimpleACD is built for speed and ease of use. If your deadlines are looming, your client needs a test campaign run, or if you simply don’t have the patience to wait for a 3 week IT integrated before you start your project. Simple ACD can help. See in-depth metrics of your teams handle times, and call performance in one location. Also QA and listen to all calls at the click of a button. Your data is never lost and is always available to your for screening or for reviews. We believe in tools that are both intelligent and effective. At SimpleACD, we’ve created an out-of-the-box ACD platform that your front line can understand, and your leadership team can scale. It’s free to try and we offer free technical support and training.

Pricing

Starting Price:
$30 per month

Integrations

Ratings/Reviews

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Company Information

Simple ACD
United States
www.simpleacd.com

Videos and Screen Captures

SimpleACD Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

SimpleACD Frequently Asked Questions

Q: What kinds of users and organization types does SimpleACD work with?
Q: What languages does SimpleACD support in their product?
Q: What kind of support options does SimpleACD offer?
Q: What type of training does SimpleACD provide?
Q: How much does SimpleACD cost?

SimpleACD Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database

SimpleACD Additional Categories