Audience

Teams, businesses and companies seeking an automatic call distributor to simplify their operations

About SimpleACD

Welcome to the future of ACD’s, welcome to SimpleACD. SimpleACD is an all in one ACD (Automatic Call Distributor) that lives in the cloud, and can be set up today. SimpleACD is built for speed and ease of use. If your deadlines are looming, your client needs a test campaign run, or if you simply don’t have the patience to wait for a 3 week IT integrated before you start your project. Simple ACD can help. See in-depth metrics of your teams handle times, and call performance in one location. Also QA and listen to all calls at the click of a button. Your data is never lost and is always available to your for screening or for reviews. We believe in tools that are both intelligent and effective. At SimpleACD, we’ve created an out-of-the-box ACD platform that your front line can understand, and your leadership team can scale. It’s free to try and we offer free technical support and training.

Pricing

Starting Price:
$30 per month

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Simple ACD
United States
www.simpleacd.com

Videos and Screen Captures

SimpleACD Screenshot 1
Other Useful Business Software
$300 Free Credits to Build on Google Cloud Icon
$300 Free Credits to Build on Google Cloud

New customers can spin up VMs, build with AI, and query data at no cost.

Put your $300 in credit toward real workloads, then keep building with free monthly usage for 20+ products. No commitment and no charge until you upgrade.
Start Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

SimpleACD Frequently Asked Questions

Q: What kinds of users and organization types does SimpleACD work with?
SimpleACD works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SimpleACD support in their product?
SimpleACD supports these languages: English.
Q: What kind of support options does SimpleACD offer?
SimpleACD offers support via phone support and online.
Q: What other applications or services does SimpleACD integrate with?
SimpleACD integrates with: 360MatchPro.
Q: What type of training does SimpleACD provide?
SimpleACD provides training in the form of documentation, live online, and in person.
Q: How much does SimpleACD cost?
Pricing for SimpleACD starts at $30 per month.

SimpleACD Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

SimpleACD Additional Categories